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We stayed there for 5 days. Room was clean but to our surprise corridor smells like cigarettes all the time while rooms are Non smoking. Our room was almost at the end of the corridor and it was very difficult to cross the corridor. Corridor...More
1 Thank Richa D
Management response:Responded 29 August 2017
Thank you for your review. I am sorry to hear about the issues you experienced during your stay with us. Being an extended stay property, we do provide full kitchenette's in the room, and thus we do not offer breakfast. Also due to...More
Very nice hotel. Good location for all of your needs with shopping and restaurants all around the area. The room was spacious with a cook top, microwave and full size refrigerator. Nice size work desk. The bathroom was a good size for moving around. The...More
Response from CWSHotelStaff, Director of Sales at Candlewood Suites MemphisResponded 10 March 2017
The entire staff at Candlewood Suites Memphis would like to thank you for taking the time to leave such a great review on TripAdvisor.com. We look forward to accommodating you again in the near future.
Director of Sales
Save yourself some money and drive down the road! Mattresses that are way past their prime, AC that has a mind of its own.(had to get it working on my own because No one was on duty when I checked in to look at it)...More
2 Thank cox_randall
Management response:Responded 8 August 2017
I am sorry to hear about the issues you experienced during your stay with us. We will be undergoing a property update within the next year that will include new mattresses and new carpet. I can assure you that we take the safety...More
One night stay while passing through. Nothing special about the room. Everything felt damp and we had to run the heat for a while to dry it out. The wall around the a/c unit looked had been repaired and not very well. More like something...More
2 Thank ply72rr
Management response:Responded 1 August 2017
Thank you for your review, we greatly value feedback from our guests and I can assure you we will do everything we can to guarantee a similar occurrence doesn't happen in the future. I will have our maintenance team address the issues you...More
We have stayed at Candlewood Suites on several occasions, but I'm not sure we ever will again. We didn't have hot water all weekend and all the front desk would tell us was that the water just doesn't get very hot. We had leftover food...More
4 Thank Stephen B
Response from IHGService, Guest Relations Manager at Candlewood Suites MemphisResponded 11 June 2017
Dear Stephen B,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the issue with the hot water and the level of service you received...More
US$91 - US$118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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