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Courtyard Memphis Downtown

407 reviews
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Traveller (66)
Room & Suite (23)
Dining (1)
Overview
  • Excellent37%
  • Very good44%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“trolley line”(26 reviews)
“bistro food”(5 reviews)
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (407)Write a Review
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153
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Show reviews that mention
All reviewstrolley linebistro foodwrap around balconybeale streetfront deskmain streetvalet parkingbalcony roomwithin walking distancetypical courtyardvalet staffself parkmud islandnice sizememphis downtownhot tubperfect location
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1 - 5 of 401 reviews
Reviewed 4 days ago via mobile

Love this hotel! Newly decorated rooms, nice little workout room, everyone was helpful. The lobby bistro is awesome. Great service with a smile, particularly from Sloan. Super friendly and had tons of great recommendations. Took time to come chat every time we were in the...More

Thank Joan M
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 2 days ago

We are glad to hear about your great experience at out hotel. I am happy to share such great comments, especially referencing Sloan with the entire staff. We look forward to your next stay. Thank you for choosing our hotel!

Reviewed 3 weeks ago via mobile

My fiance and I stayed here for one night over New Year's Eve. First off, we LOVED the room. We stayed in room 506 - a king bed room with a balcony. The balcony was situated on the curved facade of the corner of the...More

Thank Elizabeth P
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 2 weeks ago

Glad you enjoyed the room with the balcony. Sorry about the confusion with parking. With limited parking downtown, all hotels in downtown Memphis do have a per night parking charge. We will review your comments with the front desk and parking departments to insure that...More

Reviewed 17 December 2017 via mobile

The staffat this hotel was fantastic. They exceeded our expectations. Special thanks to Andrew and Leticia! From the valet staff to front desk to housekeeping - all were so nice. Our visit felt like we were with family.

Thank Geoffrey O
Response from CourtyardMemDowntown, General Manager at Courtyard Memphis DowntownResponded 18 December 2017

Glad you enjoyed your visit. I will share your comments regarding our staff with our associates at our weekly staff meeting, especially Andrew and Leticia for helping to make your stay an enjoyable one. Hope to see you again soon.

Reviewed 13 December 2017 via mobile

We changed hotels this year to this hotel and will definitely be back. The hotel was so clean, the location was perfect and the staff was extremely polite and attentive. When leaving on Sunday, we had a flat tire. The valet helped us find a...More

Thank kristinacusick
Response from Deshanya W, Manager at Courtyard Memphis DowntownResponded 15 December 2017

Thanks kristinacusick for your recent feedback and I'll be sure to show recognition to the team! Hope to see you soon!

Reviewed 1 December 2017

Formula Courtyard hotel. Clean. Friendly and accommodating staff. Starbucks specialty coffees (not just drip) available in lobby. We were upgraded to a balcony room due to our Platinum status and it made our stay much more pleasant. It's about a 15 minute walk to Beale...More

Thank Linda4490
Response from Lois D, Front Office Manager at Courtyard Memphis DowntownResponded 3 December 2017

Linda- I appreciate you taking time to review our hotel and provide such great detail. I am glad you found your stay enjoyable and we look forward to your next visit.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Details
Price range
US$182 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$182 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (66)
Room & Suite (23)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (53)
Bathroom (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Wuffercat
9 June 2017|
Answer
Response from Lois D | Property representative |
Hello- Our guests self park in the Shopper's garage located @ Jefferson Ave and Front Street. The fee is $18+tax, unlimited access and the charges are billed to the guest's room. A parking pass is obtained at the front... More
0
Votes
greenwl2
2 August 2016|
AnswerShow all 11 answers
Response from Lois D | Property representative |
I apologize for the late response, we don't offer bellman staffing as we are a select service hotel, however, we can provide assistance to guests when needed. Thank you.
0
Votes
SusanC3400
27 February 2016|
AnswerShow all 4 answers
Response from Lois D | Property representative |
Unfortunately Courtyards are not pet friendly hotels, however Residence Inn, also a Marriott brand, is pet friendly.
0
Votes
Room Tips
"ask for new room as soon as they are available"
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"The hot tub faces a wide open expanse with views of the Mississippi."
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"Rooms facing the trolly line have the best view but are not the quietest."
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"Don't stay here"
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