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Extended Stay America - Memphis - Wolfchase Galleria

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Traveller (54)
Room & Suite (51)
Dining (2)
Certificate of Excellence
About
Location
Cleanliness
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Value
Certificate of Excellence
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
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HOTEL CLASS
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Location
Full view
44Car recommended
Grade: 44 out of 100
41Restaurantswithin 1 km
1Attractionwithin 1 km
160Reviews
97Photos
3Q+A
22Room tips
Traveller rating
  • 84
  • 27
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  • 19
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Popular mentions
The staff was very friendly. However, i must admit this was one of the worst hotel experiences I've ever had. The first room we received had a roach and dirty towels in the bathroom. They moved us to a different room and the shower in that particular room didn't work. So we
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Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase Galleria
Responded 1 week ago
Kyle, thank you for being our guest. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
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Hotel's Favourite
I'm a business traveler who travels frequently. My stay is usually 3 weeks to 4 months. Extended Stay America @ Wolfchase gets an excellent review from me for one reason: The Staff. They are absolutely awesome! Sometimes things go wrong, especially when you stay for several
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Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase Galleria
Responded Dec. 13, 2018
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
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... there was a major issue with checking in. After 17 hours on the road, the last thing one should have to deal with is to be given keys to your room, come to find out there are guests still in there. Then, the new room has guests in it as well. Yes, twice. The manager (I
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Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase Galleria
Responded 2 days ago
Thank you for being our guest at Extended Stay America. We are pleased to know you liked your well-appointed accommodations and had a pleasant time with us. However, we are sorry for the service issue you encountered. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
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Awesome Place to stay! Mrs Keisha and her staff are Amazing and would recommend any of my family members or friends to stay when they visit! Room was clean everything was working and any assistance that was needed there was no hesitation or lack there of. Some ppl complain about
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Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase Galleria
Responded 2 weeks ago
Thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you enjoyed your well-appointed suite and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management
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I normally get the deluxe king, but this time I was just making a pit stop to recharge. I got the Queen suite and I was not disappointed. I can't stress it enough on how there's much value for the dollar. My favorite place to stay!!!!
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Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase Galleria
Responded 2 weeks ago
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Sometimes, you have to take toilet measures into your own hands.
Kitchen needs a upgrade.
Too big for the room n odd!
I like that it had railings in the tub area!
Good on towels n supples! Only problem was the toilet handle needs too be replaced.
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What is your pet policy?
um not sure we didn't take pets
0 votes
I believe they are the same. We had a double suite when we stayed there. Upon opening the door, we walked into the kitchenette, and further in was the living room with pull out couch and big screen tv. Only a wall, not a door separated the two queen beds from the kitchen and sitting area. The bathroom was located beyond the two beds.
1 vote
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Is the surrounding area safe for walking and sightseeing?
Be careful where ever you walk.
0 votes
"Find a different hotel"
"Rooms aren't well soundproofed, so don't get one facing the pool unless you don't mind the noise"
"The third floor is very quiet."
"request a room away from the lobby"
"suites are so much better than studios"
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PRICE RANGE
US$74 - US$111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe memphis-wolfchase galleria hotel memphisextended stay memphisextended stay america memphismemphis extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe - Memphis - Wolfchase Galleria
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
124
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