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Extended Stay America - Memphis - Wolfchase Galleria

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Extended Stay America - Memphis - Wolfchase Galleria
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37 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Reviewed 4 days ago NEWvia mobile

So this was an ok room for the price. It has been updated but the hotel itself was not very clean. The halls were littered with garbage. The room was supposed to be non-smoking but it smelled like smoke. The bed was pretty hard. The staff was nice.

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1Thank hollynapping
Middletown, New Jersey
Reviewed 2 weeks ago via mobile

Keisha......she's amazing!!! Greta is also very very nice. Newly updated, comfy bed and pillows. Nice to go breakfast and all around good place to stay for a night or a week!! Shopping and restaurants in walking distance. Easy on and easy off the parkway, total bonus.

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1Thank Yetta411
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your comments on the excellent customer service our staff provided are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Memphis, Tennessee
Reviewed 2 weeks ago

Nice big room. Clean. Everything functioned properly. Exceptional staff. Near Shopping and Restaurants. Low Crime Area. Only minutes from a large Mall, numerous restaurants, Movie Theater, etc. I would recommend this property to any business traveller. Many trucks along I-40 on south side of hotel.

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1Thank Brett H
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Your feedback is important is important. Thank you for sharing. We are glad to read you enjoyed the spaciousness of your room, the customer service provided by our staff, and our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 29 November 2016

It's always nice to see the staff and the location is GREAT!!!! The staff go above and beyond for travelers. The staff make you soooo welcome that you feel like your at home. This is my home away from home. I will always stay at this location when visiting Memphis which is 2x's a month at least.

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2Thank Debra B
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for sharing your experience. It is great to see you were well accommodated by our staff and found our location beneficial. Our staff will be informed on the great job they are doing assisting guests. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Paris, TN
Reviewed 16 November 2016 via mobile

Room was nice, clean. Staff seemed nice, professional. If you need a decent place to stay, this will suffice. I will say that I do bring a some cleaning supplies with me at all times and I did have to do a little cleaning (that was a must). I don't like to complain, I figured it goes with the territory....

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1Thank 901vw789
Reviewed 5 November 2016 via mobile

Was pleasent to stay there the staff was very courteous and nice especially the General Manager gretta and the young lady with the braids and joseph...the General Manager gretta was always friendly went. Out her way to speak and help with anything always greeted every one with a smile thanks..i really did enjoy my stay there i stayed there for...

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1Thank tampered
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for taking the time to share your experience. It is great to the excellent customer service you received from our staff. They will be informed on the great job they did assisting you and other guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Reviewed 1 November 2016 via mobile

Great place to stay love the staff. Hotel clean showers clean staff goes above and beyond. Will stay here everytime. Has many places to shop and eat within walking distance. Also has great prices for the quality.

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1Thank 45,997,134
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Memphis - Wolfchase Galleria takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that...

Reviewed 30 October 2016 via mobile

Where do I start. Trip Advisor said rooms were $59. I called the 800 number and they were $99. With a military discount it as about $81, $97 with all of the taxes. This was supposed to be for two queen beds. We ate supper at On the Border, which is very close the the motel. Our Garmin was totally...

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Thank Barb P
Clarksville, Tennessee
Reviewed 26 October 2016

great hotel, breakfast is average, but you are so close to any and everything, that it does not matter- the staff was excellent - the galleria is right across the street, and the hotel sits right off the highway, easy excess - the rooms was a nice size and it felt like a nice apartment- the appliances was up to...

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3Thank harrydapoet
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. Thank you again for your positive comments. I have shared them with our entire team...

Johnson City, Tennessee
Reviewed 2 October 2016

We traveled to Memphis, September 22 for a funeral--my brother in law's, in fact. We were welcomed as we arrived and brought dishes and silverware as we requested. The room was clean and so were the linens. We got a good nights sleep and ate a quality complimentary breakfast at the hotel on Friday morning. We attended the funeral Friday...

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1Thank anthonyms99
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

I'm glad to see you were able to have a relaxing stay during your time of need. Sorry for your loss. It is good to know you were able to get adequate rest and focus on what is most important. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Memphis - Wolfchase Galleria

Address: 2520 Horizon Lake Dr, Memphis, TN 38133-8111 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Region: United States > Tennessee > Memphis
Price Range: $83 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Wolfchase Galleria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay Memphis
Extended Stay America Memphis
Memphis Extended Stay
Hotel Style:
#3 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Memphis - Wolfchase Galleria staff and other travellers.
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Questions? Get answers from Extended Stay America - Memphis - Wolfchase Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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