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Sleep Inn - Memphis / Bartlett

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Sleep Inn - Memphis \/ Bartlett
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115 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Monroe, Louisiana
Reviewed 31 July 2016

We stayed here this past weekend and I say an average hotel. No wifi, room phone did not work, and the carpet leading to the room smelled moldy. The breakfast was really ok. The hotel staff was really nice. The room was okay but needed updating. I will not stay here again.

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Helpful?
Thank Clara272014
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Dear Clara, Thank you so much for taking the time to give us really useful feedback! We cannot become better without knowing what are shortcomings are. I apologize for all of the issues that you experienced during your stay. We do have wifi, but I know there were some issues with it when you stayed, but in those situations we...

Huntsville, Texas
Reviewed 25 July 2016

I had a great three night business stay here. Aleysha and her staff were terrific. My room was neat, clean and everything worked as advertised. The rate was terrific and again cannot say enough about the staff. I received great suggestions for local restaurants and things to do. I know if I'm ever in this area where I will stay....

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Helpful?
Thank Dale K
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Dear Dale, Thank you so much for the stellar review! We love to see when we're doing things right! I'll definitely be letting my staff know to keep up the good work! We are so glad our hotel was able to accommodate you while you were on business. We know it can be tough being away from home, but we...

Reviewed 14 July 2016 via mobile

My family and I stay all over the country and travel a lot. My son wanted to go to the zoo for his birthday and take a friend so we decided to stay in Memphis the night before and we could get to the zoo earlier. We live about 2 hours away. 1st we were told breakfast closed at 10,...

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Helpful?
Thank Danielle H
GM-Memphis, General Manager at Sleep Inn - Memphis / Bartlett, responded to this review

I am sorry about all of the issues you had to deal with both during and after your stay. This is a situation that I think was misconstrued, and I am so sorry that it got out of hand. I take any issue with any type of bug in my hotel very seriously because this place is a reflection of...

A TripAdvisor Member
1 review
Reviewed 3 July 2016 via mobile

The only word to describe the Sleep Inn Memphis is awful! Our room, which was advertised as newly remodeled, was filthy. Stains on the walls, the tile, and the carpet. The office chair was torn up and broken...I nearly flipped out of when I sat down. Plus, our room had an awful smell, like a dirty baby diaper. Please stay...

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Helpful?
Thank A TripAdvisor Member
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

I deeply apologize on behalf of my staff and my hotel about your recent stay with us. I can assure you we will be looking into all of the problems you addressed and fix them as soon as we possibly can. We, of course, do not want any guest to leave our property with a bad experience. We take all...

Paris, Missouri
Reviewed 23 June 2016 via mobile

Staff was exceptionally helpful about attractions and directions. Booked 2 rooms requested near each other, rooms were only 2 doors apart . Teenage girls could not use pool without an adult, age limit was 18. Hot breakfast was good. Rooms were clean and spacious. Good value for the price.

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1Thank Nancy B
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Nancy, Thank you so much for the awesome review! We love seeing constructive criticism, of course, but we also love seeing what we're doing right. We take pride in providing our guests with great experiences every time, and we hope to see you again the next time you're in town! Kind Regards, Amy Hartoon

Racine, Wisconsin
Reviewed 14 June 2016 via mobile

In short reasonable hotel for a sleeping room. That's all!!!! I checked previous reviews and I called the hotel To see if they were still an issue. Pool cold? Lady said it has been fixed so pool heated and ok. Ants a problem? She said no. Bad neighborhood she placed me on hold and came back and said they are...

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Helpful?
Thank Deda88
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Thank you so much for taking the time to review our hotel and give us feedback. We appreciate every comment we can get so we can constantly improve our guest's experience! Since you've stayed we have actually drained the pool, scraped all of the chipping paint out of the pool and we are in the works of repairing the heating...

Reviewed 10 June 2016

We stayed at a non-smoking room, but the whole floor reaked of cigarettes. My wife was doing some laundry at about 11 p.m. (we got to the hotel a little late), and as she walked by a room about 3 doors down, she overheard loud screams/moans from a pretty indiscreet couple. Everyone around that room was absolutely annoyed. Besides that,...

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Thank Miguel N
Reviewed 5 June 2016

Okay, when I found out what part of town this hotel was in I was skeptical to say the least. I was however pleasantly surprised. It definitely stick out on the street because it's the only building that looks clean and put together. The front desk staff was absolutely wonderful too. There was a weird smell on the elevators &...

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1Thank Sarah D
Brussels, Belgium
Reviewed 25 May 2016

I can really not recommend this place. It is the dirtiest hotel I have ever stayed in in the US and it wasn't even cheap. The inside pool wasn't even heated and in need of refurbishing and foam came out the jacuzzi !!! The breakfast was ok but the carpets, lift and tiles were so dirty that my shoes would...

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Thank Mike H
Queenstown, New Zealand
Reviewed 24 May 2016 via mobile

Had a very comfortable and pleasant stay here. Everything clean and working perfectly. Nice beds. Hubbys first experience with an automatic pancake maker which he loved. Son had a nice swim, staff were very friendly. Would recommend and stay again. Value for money

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1Thank puzzlechic

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn - Memphis / Bartlett

Address: 2855 Old Austin Peay Hwy, Memphis, TN 38128-5604
Region: United States > Tennessee > Memphis
Price Range: $76 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn - Memphis / Bartlett 2*
Number of rooms: 70
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Also Known As:
Sleep Inn - Memphis / Old Austin Peay Hwy Hotel Memphis
Memphis Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn - Memphis / Bartlett staff and other travellers.
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Questions? Get answers from Sleep Inn - Memphis / Bartlett staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lots of conveniences in rooms but bring Lysol just incase.”
 of 5 bubbles SharonH926, 23 Oct 2016 | Read review
“Do not stay here!”
 of 5 bubbles Aggielu, 15 Apr 2016 | Read review
“Rooms facing the Motel 6 are quiet. No freeway noise”
 of 5 bubbles JuliO70, 31 Mar 2016 | Read review
“never had any noise on my visits”
 of 5 bubbles Miser, 4 Oct 2015 | Read review
“go somewhere else”
 of 5 bubbles davidbQ8238YI, 28 Aug 2015 | Read review
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