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I thought the hotel stay was an overall good experience. The beds were very comfy and it is right along the trolley line. Staff is helpful and nice. Overall pleased! Hot tub was chilly and pool was outdoor so not good for the time of...More
Hotel is on Main Street and Court which is only a few blocks from Beale St. Arrived the day after the big storm on Memphis and luckly hotel had power. Staff was attentive and helpful when asked for directions and recommendations.
Our hotel room was dirty and nasty. Stains on the walls, the floor, the shower curtain. There were cobwebs in the corners and ceiling. There were pretzel pieces on the floor upon arrival. Front desk has no personality. Valet was friendly, slow but friendly. But...More
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded 6 days ago
Please accept our sincere apologies for your experience at SpringHill Suites Memphis Downtown. We take great pride in delivering comfortable accommodations with great customer service; in this case we have fallen far short of our goal. I have shared your comments appropriately within...More
The central downtown location is fantastic. Our room was large, well located in the Kress building, quiet. Bed was confortable.
But breakfast really lacks: cardboard plates ans coffee cups, plastic utensils, really crappy food (no fresh fruit after 8:30, artificial scrambled eggs, hardly real looking...More
Although the staff were nothing but kind, this hotel had many detrimental flaws. The elevator took a solid 10 minutes to arrive and when it did it made scary noises and jostled. The floors were nasty with various stains. The bathroom was badly stained and...More
1 Thank cmarring
Response from SCovington, General Manager at SpringHill Suites Memphis DowntownResponded 3 weeks ago
I am sorry to hear that you were not completely satisfied with your stay and appreciate you taking the time to give us your feedback. I will definitely pass it along to the appropriate departments. It is our goal to provide every guest...More
US$153 - US$263 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Romantic Hotel in Memphis
#24 Family Hotel in Memphis
#25 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Memphis Downtown Hotel Memphis ,