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SpringHill Suites Memphis Downtown

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Traveller (243)
Room & Suite (102)
Dining (8)
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Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“kress building”(80 reviews)
“main street”(72 reviews)
“trolley line”(66 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from SpringHill Suites Memphis Downtown
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (885)
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292
364
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292
364
118
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22
Show reviews that mention
All reviewskress buildingmain streettrolley linebeale stvalet parkingwithin walking distancecourt squareself parkfew blocksbreakfast roomwafflesmud islandsitting areasofa bedfree breakfastpool and hot tubcivil rights museum
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1 - 5 of 854 reviews
Reviewed 4 days ago

The hotel is nice, with a convenient downtown location. The rooms are small but well maintained. The front desk staff was unfriendly and unhelpful, and could use some serious customer service training. The free breakfast was excellent, with a good variety and an attentive staff....More

Thank JasperThedog2018
Response from SCovington, General Manager at SpringHill Suites Memphis DowntownResponded 3 days ago

Dear Nice Hotel, Thank you for your feedback concerning your recent stay at SpringHill Suites, Downtown Memphis. I am sorry to hear that you were not pleased with the service you received from the front desk associates. It is our goal to provide a warm...More

Reviewed 1 week ago via mobile

Great location with a two minute walk to the Blue Plate Cafe our the back door and less than ten minutes to the Lobby Bar at the Peabody. The front desk staff remembered our names and acknowledged our lifetime platinum status.More

Thank banzal
Response from SCovington, General Manager at SpringHill Suites Memphis DowntownResponded 5 days ago

Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. We really appreciate you taking the time to give us your feedback. We also appreciate your loyalty to Marriott and your lifetime platinum status . I hope you will...More

Reviewed 1 week ago via mobile

I was in Memphis for a fun girls getaway. This hotel was great. It was clean, the staff was very helpful, there's a trolley stop right at the rear door & Beale St was a short walk away. They served a buffet style breakfast each...More

Thank Mary S
Response from SCovington, General Manager at SpringHill Suites Memphis DowntownResponded 6 days ago

Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. I really appreciate your feedback and will definitely pass it along to the staff. I hope you will consider staying with us again the next time you travel to...More

Reviewed 1 week ago

The Springhill Suites in a very nice hotel located in downtown Memphis. It is next to a lovely park and is walking distance to many of the downtown attractions. The staff is extremely helpful and attentive. The rooms are large and comfortable. The hotel is...More

1  Thank Karen V
Reviewed 3 weeks ago via mobile

My review concerns one of your staff members, by the name of Kelly Hill. Ms. Hill is a people person, and definitely an asset to your organization. The rooms are very very nice! I really enjoyed my stay and will come back again. James &...More

Thank james n
Response from SCovington, General Manager at SpringHill Suites Memphis DowntownResponded 2 weeks ago

Dear James and Ethel, Thank you for your comments concerning your recent stay and Kelly Hill, our Guest Service Manager. We really appreciate you taking the time to give us your feedback and I will definitely pass it along to Kelly. I hope you will...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$188 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Memphis
#18 Family Hotel in Memphis
#25 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$188 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Memphis
#18 Family Hotel in Memphis
#25 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (243)
Room & Suite (102)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Dianna H
February 20, 2017|
AnswerShow all 6 answers
Response from mizannb7 | Reviewed this property |
I'm not sure.I did not go to the fitness room.
0
Votes
Karen4949
September 7, 2016|
AnswerShow all 5 answers
Response from Christine B | Reviewed this property |
Not sure about the pets and we parked ourselves free.
0
Votes
thehills_2012
July 18, 2016|
AnswerShow all 4 answers
Response from Sharon A | Reviewed this property |
The Hotel does not have a shuttle, a taxi ride is only about 35.00, or Uber would be less.
1
Vote
Room Tips
"A room overlooking the park is nice!"
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"Don't be afraid of the Kress building. It's the older of the two, but is beautifully redone. It is..."
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"Get a room facing N. Main Street. They have the best views."
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"away from the elevators. Choose rooms facing the Park on the opposite side of the building."
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