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Crossland Memphis - Sycamore View

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Crossland Memphis - Sycamore View
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60 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Memphis - Sycamore View
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Showing 59: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2015 via mobile

The staff was excellent, friendly courteous even funny at times. Could not say the same for the rooms, the first room we got hadn't been cleaned, toilet paper and water bottles on the floor, obviously not vacuumed. The bed was not made, the room had no linens and the non-smoking room smelled like a casino. The second room, Spiders! Spiders!... More 

Helpful?
3 Thank Michael H
Palm Desert, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2015

Try getting some sleep, try getting a towel, try getting a clean room, try getting to room without dodging the gangbangers and drug dealers sitting in their cars playing insanely loud music. Management knows, they don;t care, ask Miss Rita

Helpful?
1 Thank Conrad D
Manager_11525, General Manager at Crossland Memphis - Sycamore View, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you did not have a comfortable stay with us. Please know that guest safety is our number one concern. As this hotel’s manager, I can assure you that I have put steps in place to ensure your experience is not repeated. Thank you very much for providing... More 

Romulus, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2015

On February 3, 2015 I checked into this Extended Stay America Hotel. It was late and my husband and I were exhausted from an extremely long trip. To be honest the first night I really did not pay that much attention to the room or the things that were wrong, I was just grateful to have a place to rest.... More 

Helpful?
3 Thank Tammy G
Manager_11525, General Manager at Crossland Memphis - Sycamore View, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear that you experienced maintenance and cleanliness issues during your stay. I am sorry for your experience. As this hotel’s manager, I can assure you that I have taken actions to remedy the many problems that occurred during your stay... More 

Cincinnati
Level Contributor
152 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 15 October 2014

Half good and half not so good. Nice neighborhood and convenient location. Tasty muffins and good coffee for the "grab and go" breakfast. I actually did not mind that there was no maid service for three days. I typically make up my own bed anyway. It is my understanding that you have to pay extra for maid service. To get... More 

Helpful?
2 Thank EllaH1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2014

This is obviously not a 5 star hotel but it served it's purpose well. For the price the location wasn't bad and the rooms are old but mine was clean and comfortable. The staff was very accommodating to any needs.

Helpful?
1 Thank Scott D
Little Rock
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

The place was old and smelly. If you are use to anything decent you will be disappointed. I was supposed to stay 4 nights and left after one. Don't do it! The sink stopper did not work. There was mold in the refrigerator. The furniture was old and tattered

Helpful?
2 Thank dajaroe3
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

Never would stay at this location again, room filthy, bathroom nasty, carpet was dirty. I felt so uncomfortable with this room. The assistant general manager didn't do anything about the problem, but apologize for the situation. Sheets had holes in it. This hotel WOULD NOT get my money at all.

Helpful?
1 Thank MsKe27220
Nashville, Tennessee
1 review
Reviewed 16 July 2014

The second you enter the room the smell of cigarettes and urine almost knock you down. Dirty, no amenities (coffee, housekeeping, napkins not even a trash bin for the room. I thought I had seen the worst I could years ago in San Diego ten years ago but this was worse. Even the flies were dirty and there were plenty... More 

Helpful?
Thank block105
Nashville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Our first room had not been cleaned. There was a burnt up blunt on the ground, just sitting there, in the middle of the floor. The blankets were stained. The carpet had not been vacuumed. Questionable spots dotted the room's only armchair. We moved to a different room, which was not much better.

Helpful?
1 Thank Nationaltraveler1
Cleveland, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

My reservations were changed hours before my arrival. I had to find somewhere else for the rest of my family to stay during our visit. Be aware that there is no housekeeping unless you stay a week or longer. There were bugs in my room (bathroom and kitchen area) and the manager stated that they came in when we arrived.... More 

Helpful?
2 Thank Yachica J

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Memphis - Sycamore View. We are just 9 miles from the heart of Downtown Memphis and right off of the Isaac Hayes Memorial Highway. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Memphis - Sycamore View

Address: 5885 Shelby Oaks Dr, Memphis, TN 38134-7316 (Formerly Extended Stay America)
Region: United States > Tennessee > Memphis
Price Range: $68 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Memphis - Sycamore View 2*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Memphis / Sycamore View Hotel Memphis
Memphis Extended Stay
Extended Stay Memphis
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Questions & Answers

Questions? Get answers from Crossland Memphis - Sycamore View staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring a hair dryer ;)”
 of 5 bubbles kk440, 17 May 2016 | Read review
“Bring something heavy to prop against your door”
 of 5 bubbles conradd359, 25 Apr 2015 | Read review
“Ask for the second or third floor and AWAY from the residents who live there full time.”
 of 5 bubbles EllaH1, 15 Oct 2014 | Read review
“I wish I could.”
 of 5 bubbles block105, 16 Jul 2014 | Read review
“No comment”
 of 5 bubbles pravashp, 5 Dec 2013 | Read review
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