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Comfort Inn & Suites Airport - American Way

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Comfort Inn & Suites Airport - American Way
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152 Reviews from our TripAdvisor Community

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Showing 148: English reviews
O'Fallon, Missouri, United States
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Stayed here during Beale Street Music Festival. Hotel recently renovated. Room was very nice and spacious. Hotel was very quiet and had no issues. Good access to highway. Great find for the price. Would return.

Helpful?
Thank StaceyM27
Evansville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016

I booked a block of rooms at the hotel for our July family reunion. I was given an $86 per room rate by Ms. Lata Patel, GM. that was great! I was one of the last to call and make my room reservations. She also gave the same rate for suites as we booked 25 rooms (she had to hold... More 

Helpful?
1 Thank Lori N
1 review
Reviewed 17 May 2016 via mobile

Had a great time at this hotel everything was great there were no problems what so ever. Very clean nice hotel and the staff is great. i will come back here if im ever in memphis again very welcoming placr like I was at home would very much enjoy going back there when im in memphis again.

Helpful?
Thank Jasmine W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2016

On the way to the hotel, we got stuck in traffic. Multi-car wreck on 240W...called the hotel, 4 times to tell them we were on the way....whoever answered assured us our room would be available. Everyone was nice and helpful when we arrived. EVERYONE, who worked in this hotel were friendly and helpful. Housekeeping...awesome, the gentleman, who seemed to be... More 

Helpful?
Thank Debbie A
Russellville Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 March 2016 via mobile

Was ok for what we needed. Flew out early sat so needed a place close to airport. Relatively clean. Did have some else's sock left in our room. We arrived later but had confirmed our reservation earlier. While we were checking in there were at least 4 people told they had no rooms but these people had booked through Expedia.... More 

Helpful?
Thank headballcoach
Jacksonville, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 March 2016 via mobile

My wife booked this hotel through Hotels.com. We went to Memphis for a college visit. We arrived at 11pm and were informed our reservation had been canceled without any notification. On top of all that the night manager was not pleasant or helpful in the least. It seems that a basketball game was in town and they were able to... More 

Helpful?
2 Thank Bill T
Level Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 March 2016 via mobile

I used this hotel during one of my many work trips. I use a hotel 3-4 nights a week, every week. This hotel was under remodeling at the time and I overlooked that fact. Everything was just so so with the property. Where my problem starts is after checkout I was already 2.5-3 hours from the property when I realized... More 

Helpful?
1 Thank Thats_My_Milk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 February 2016 via mobile

We prepaid for a weekend even though we didn't stay the whole time and we understood we would loose the money and we were fine with that. We were disappointed they were working in the hotel and our toilet would not stop running so we told the front desk on our way out and when we got back it was... More 

Helpful?
1 Thank michellejo01
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2016

The clerks and staff were exceptional, the hotel is not in the fortune 500 area but you wouldn't be able to tell from the way the staff waited on us hand and foot. Jasmine and Elisa went above and beyond helping with special request. T.C. was a master on the popcorn machine he made tt taste like gourmet popcorn, along... More 

Helpful?
Thank joe W
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 January 2016

Chek in was fine I asked for a first floor room and one was available. It is an older motel . It was just average,with nothing special about it. I found the parking lot rather dark at night,and wondered how that effected the security of the building.At check out my card would not work in the door closest to me.I... More 

Helpful?
Thank 660cynthiaj

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Inn & Suites Airport - American Way

Address: 4225 American Way, Memphis, TN 38118-2014 (Formerly Holiday Inn Express American Way/Airport)
Region: United States > Tennessee > Memphis
Price Range: $118 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport - American Way 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express American Way/Airport Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport - American Way staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn & Suites Airport - American Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run the A/C and looked for water running out of it before you settle in your room.”
 of 5 bubbles lorin317, 23 Aug 2016 | Read review
“No good room! Go somewhere else!”
 of 5 bubbles 411kelseys, 17 Aug 2015 | Read review
“King Suite w/ Jacuzzi was a perfect room for even a couple just looking for a romantic comfortable night.”
 of 5 bubbles kristherese, 18 Jul 2015 | Read review
“Do NOT stay here for any reason.”
 of 5 bubbles blankb2015, 12 Jul 2015 | Read review
“Just go to another hotel!”
 of 5 bubbles D2442FNstephanieh, 7 Jul 2015 | Read review
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