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My husband and I went to Comfort Inn for a night out. The hotel was wonderful and quiet, the lady at the front desk (both checking in and out) was very nice. But that man who does the breakfast was AWFUL. His attitude was not...More
Thank Cenora R
Response from Betty S, Manager at Comfort Inn & Suites Airport - American WayResponded 2 days ago
I want to thank you for taking the time to share you thoughts with us. I appreciate you letting us know of the situation as this helps us improve and allows us to know where the retraining need to be focused. I do hope that...More
Our trip was both business and pleasure, arranged by my spouses employer. The hotel was an excellent value and exceeded my expectations. Very clean rooms, in good repair, fantastic bed and quiet despite being full. The breakfast was good and the gentleman overseeing the serving...More
We stayed at quite a few Comfort Inns on our recent road trip, and this one didn't live up to the standards of the others. We were worried when we drove into a parking lot with a high security fence around it and wondered what...More
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 3 weeks ago
Thank you for taking the time to share your thoughts with us. The fence was installed when the hotel opened as a decorative feature. We are in an older neigborhood but a safe one. I am sorry that we failed to meet you expectations and...More
We spent one night at this location during a recent road trip that took us through Memphis. The hotel was conveniently located just off of the I-240 loop, and it took us only 20 minutes to get from the hotel to downtown.
The staff was...More
Thank Keith R
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 17 August 2017
Thank you so much for taking the time to share you feedback with us. We want to thank you for choosing our hotel for your stay in Memphis. We are happy that we delivered the kind of stay we strive to give to all our...More
I will not be staying at this hotel again. Our bathtub had hair in it that wasn't ours. Our carpet had stains in it of what looked like blood and the hallway wreaked of marijuana. The free breakfast option was your typical free breakfast. Nothing...More
Thank Michelle B
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 15 August 2017
I am sorry that you were not pleased with your stay. I wish that you had brought this to our attention and we would have been happy to move you to another room. Our breakfast is the breakfast per the Comfort Inn standards and feel...More
US$58 - US$111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Holiday Inn Express American Way/Airport Hotel Memphis ,