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Got 2 night at this location went to check in was told card was declined was like ok used another card that was declined the guy running the card didn’t know 9 on the expiration date was September so after 20 minutes got checked in...More
Response from Betty S, Manager at Comfort Inn & Suites Airport - American WayResponded 3 weeks ago
Thank you for taking the time to share your comments with us. We appreciate your feedback as it allows us always to improve. We use this information as opportunities for retraining We hope to see you again in the future.
Our trip was both business and pleasure, arranged by my spouses employer. The hotel was an excellent value and exceeded my expectations. Very clean rooms, in good repair, fantastic bed and quiet despite being full. The breakfast was good and the gentleman overseeing the serving...More
My husband and I went to Comfort Inn for a night out. The hotel was wonderful and quiet, the lady at the front desk (both checking in and out) was very nice. But that man who does the breakfast was AWFUL. His attitude was not...More
Thank Cenora R
Response from Betty S, Manager at Comfort Inn & Suites Airport - American WayResponded 9 December 2017
I want to thank you for taking the time to share you thoughts with us. I appreciate you letting us know of the situation as this helps us improve and allows us to know where the retraining need to be focused. I do hope that...More
We stayed at quite a few Comfort Inns on our recent road trip, and this one didn't live up to the standards of the others. We were worried when we drove into a parking lot with a high security fence around it and wondered what...More
1 Thank SteveMirn
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 16 November 2017
Thank you for taking the time to share your thoughts with us. The fence was installed when the hotel opened as a decorative feature. We are in an older neigborhood but a safe one. I am sorry that we failed to meet you expectations and...More
We spent one night at this location during a recent road trip that took us through Memphis. The hotel was conveniently located just off of the I-240 loop, and it took us only 20 minutes to get from the hotel to downtown.
The staff was...More
Thank Keith R
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 17 August 2017
Thank you so much for taking the time to share you feedback with us. We want to thank you for choosing our hotel for your stay in Memphis. We are happy that we delivered the kind of stay we strive to give to all our...More
US$75 - US$99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Holiday Inn Express American Way/Airport Hotel Memphis ,