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    Comfort Inn & Suites Airport - American Way

    4225 American Way, Memphis, TN 38118-2014
    +1 855-849-1513
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    2017-12-24 2017-12-25
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    US$67
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    Traveller (24)
    Room & Suite (21)
    Dining (8)
    Overview
    • Excellent23%
    • Very good34%
    • Average15%
    • Poor16%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Suites
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Shuttle Bus Service
    2.5 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (168)
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    1 - 5 of 164 reviews

    Reviewed 3 days ago via mobile

    My husband and I went to Comfort Inn for a night out. The hotel was wonderful and quiet, the lady at the front desk (both checking in and out) was very nice. But that man who does the breakfast was AWFUL. His attitude was not...More

    Thank Cenora R
    Response from Betty S, Manager at Comfort Inn & Suites Airport - American WayResponded 2 days ago

    I want to thank you for taking the time to share you thoughts with us. I appreciate you letting us know of the situation as this helps us improve and allows us to know where the retraining need to be focused. I do hope that...More

    Hotel's Favourite
    Reviewed 21 July 2017

    Our trip was both business and pleasure, arranged by my spouses employer. The hotel was an excellent value and exceeded my expectations. Very clean rooms, in good repair, fantastic bed and quiet despite being full. The breakfast was good and the gentleman overseeing the serving...More

    Thank Ed C
    Reviewed 3 weeks ago

    We stayed at quite a few Comfort Inns on our recent road trip, and this one didn't live up to the standards of the others. We were worried when we drove into a parking lot with a high security fence around it and wondered what...More

    Thank SteveMirn
    Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 3 weeks ago

    Thank you for taking the time to share your thoughts with us. The fence was installed when the hotel opened as a decorative feature. We are in an older neigborhood but a safe one. I am sorry that we failed to meet you expectations and...More

    Reviewed 14 August 2017

    We spent one night at this location during a recent road trip that took us through Memphis. The hotel was conveniently located just off of the I-240 loop, and it took us only 20 minutes to get from the hotel to downtown. The staff was...More

    Thank Keith R
    Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 17 August 2017

    Thank you so much for taking the time to share you feedback with us. We want to thank you for choosing our hotel for your stay in Memphis. We are happy that we delivered the kind of stay we strive to give to all our...More

    Reviewed 14 August 2017 via mobile

    I will not be staying at this hotel again. Our bathtub had hair in it that wasn't ours. Our carpet had stains in it of what looked like blood and the hallway wreaked of marijuana. The free breakfast option was your typical free breakfast. Nothing...More

    Thank Michelle B
    Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 15 August 2017

    I am sorry that you were not pleased with your stay. I wish that you had brought this to our attention and we would have been happy to move you to another room. Our breakfast is the breakfast per the Comfort Inn standards and feel...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Breakfast Available
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$58 - US$111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Comfort Inn & Suites Airport - American Way reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Holiday Inn Express American Way/Airport Hotel Memphis ,
    • Holiday Inn Express Memphis ,
    • Holiday Inn Memphis
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    Traveller (24)
    Room & Suite (21)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (18)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Questions & Answers
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    Room Tips
    "We stayed on the top (third) floor and found it safe and quiet."
    Read review
    "My room on the 3rd floor was super quite. Not a view type hotel but better than a brick wall."
    Read review
    "We stayed on the second floor, elevator was slow but worked perfectly fine."
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    "Run the A/C and looked for water running out of it before you settle in your room."
    Read review
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