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Comfort Inn & Suites Airport - American Way

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Comfort Inn & Suites Airport - American Way
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport - American Way
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Showing 148: English reviews
Groesbeck, Texas
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2015 via mobile

Tall fence around the place, that tells you something. Checked in went to room ... Room looked ok went to put our stuff in fridge freezer compartment had two bags of ice from a earlier customer frozen in place. I thawed it with some hot water to get them out. The room was warm and musty. Turned it down and... More 

Thank Snuffy P
Saint Louis, Missouri
Level Contributor
6 reviews
Reviewed 17 August 2015

Management very rude! Rooms full of mold! Manager on duty Jazmon was very rude! My family had 3 rooms and we had to change each of them for a slightly better room. Not sure the management has ever been inside some of these rooms. Dusty/moldy/damp/loud HVAC unit. We were given one room that wasn't even a room, it was being... More 

Thank Kelsey S
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 17 August 2015

The hotel was an older place, but was clean and surprisingly quiet for its location. The rooms do not smell old, in fact, they smell nice and are quite large with fluffy towels, premium quality bedding and towels, and a wonderful hot breakfast including sausage gravy and biscuits. The water pressure is a bit low and the hot tub was... More 

Thank Terry W
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2015 via mobile

This hotel was a disappointment as you enter you notice it is enclosed with fence. The front desk staff was not very courteous. There were several persons waiting for 3 o clock check in!!! Hotel is being renovated there was no ices machine in second floor. The exit from elevator is dusty and no not appealing as it has smell... More 

Thank Welos O
Ashmore, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2015

I stayed here for 1 night before flying out of Memphis. The hotel is currently undergoing a renovation but I didn't hear any noise. My room was clean- the bed was comfortable, and the TV and aircon worked well. Breakfast was the normal continental offering plus sausage, biscuits and gravy, as well as waffles. I arrived early before check in... More 

Thank RuanMyers
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 August 2015 via mobile

Close to the airport, shopping places and good restaurants. Comfortable, ample rooms make it for a very cozy stay. The room and the bathroom was very clean. Free, fast internet help you get your work done without having to worry about dropped connections. Nice pool and workout room. Breakfast was also very good. Would definitely stay here again.

Thank Felipe C
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2015 via mobile

After a very long & hot day at the zoo, we noticed this Comfort Inn on our ChoiceRewards app. We had originally picked the downtown location, but this one was cheaper. The receptionist was very helpful (I had booked a room smaller than intended), she made the correction & sent us on our way. The hotel is undergoing some renovations,... More 

Thank Tiffany W
Los Angeles, CA
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 July 2015

My family of 5 stayed here in a double-queen room for 1 night in June 2015. The location was close to the sights we planned to see (Graceland specifically) and was in a secure location, though in an industrial area. The beds were comfortable, staff were pleasant, and the breakfast in the morning was more than adequate with a good... More 

Thank Mystica33
Chickasha, Oklahoma
1 review
Reviewed 23 July 2015 via mobile

Nothing fancy just a clean, bug free, quiet, place to stay. Elisa at the front desk is very friendly. Only complaint is they were out of conditioner. Not a big deal. The area does not have heavy traffic so there is not alot of noise. Definitely would stay again.

Thank Drover2016
Denver, Colorado
1 review
Reviewed 23 July 2015

We stayed at this hotel last week. The first thing is noticed was the foul attitude of the front desk manager (a female) who had a snappy bad attitude. Also, the staff used the ongoing renovations as an excuse for everything that was wrong, from phones not working, to outlets in bathrooms not working, to not providing meat (bacon, sausage)... More 

Thank M C

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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Inn & Suites Airport - American Way

Address: 4225 American Way, Memphis, TN 38118-2014 (Formerly Holiday Inn Express American Way/Airport)
Region: United States > Tennessee > Memphis
Price Range: $118 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport - American Way 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express American Way/Airport Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
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Here's what travellers have asked, with answers from Comfort Inn & Suites Airport - American Way staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Airport - American Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run the A/C and looked for water running out of it before you settle in your room.”
 of 5 bubbles lorin317, 23 Aug 2016 | Read review
“No good room! Go somewhere else!”
 of 5 bubbles 411kelseys, 17 Aug 2015 | Read review
“King Suite w/ Jacuzzi was a perfect room for even a couple just looking for a romantic comfortable night.”
 of 5 bubbles kristherese, 18 Jul 2015 | Read review
“Do NOT stay here for any reason.”
 of 5 bubbles blankb2015, 12 Jul 2015 | Read review
“Just go to another hotel!”
 of 5 bubbles D2442FNstephanieh, 7 Jul 2015 | Read review
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