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Hilton Memphis

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Hilton Memphis
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903 Reviews from our TripAdvisor Community

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Showing 895: English reviews
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Reviewed 3 days ago NEWvia mobile

Our room was beautiful! Nice bathroom with a large sink and counter area. The bed was very comfortable! We were so tired that we didn't even turn the TV on but there was a TV, coffee maker and I think there was a fridge too. Little cafe downstairs for breakfast or lunch with Starbucks. Overall very nice!

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Helpful?
Thank Connie H
Ben j, Manager at Hilton Memphis, responded to this review

Dear Connie, Thank you for your raving review of our hotel. We are glad to hear that you enjoyed your stay and we were able to exceed your expectations. We look forward to seeing you again in the future if your travels bring you to the Memphis area. Regards, Ben Joseph Hotel Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

After a night on the town, my drunken friends and I stumbled into the lobby in the wee hours of Saturday morning; Jackie, with great intuition and perfect politeness, saw that we were in need of assistance. He brought out a wheelchair for one of my friends who found herself so drunk she was unable to walk. He saved us...

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Helpful?
Thank Wesleyswoman
About Hotel's Favourite Review
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your raving review of our hotel and your recognition of Jackie for his intuition and top notch hospitality service. We will be sure to recognize him in front of his peers for this kind gesture. Look forward to seeing you again in the near future. Best Wishes, Ben Joseph Hotel Manager

Upper Marlboro, United States
Reviewed 6 days ago NEW

The hotel is lovely and the staff is courteous but my room did smell of cigarette smoke. I was able to spray Febreeze to tolerate it. The lobby is beautiful with a bar that serves cocktail hour drinks. Great for a quick night cap.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank victoryr2017
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are glad to hear that you liked the hotel and our staff was friendly. We are sorry to hear that your room smelled of smoke. I have passed your comments to our housekeeping team to make sure that we don't let rooms that smell of smoke...

Nashville, Tennessee
Reviewed 1 week ago

Great hotel, beautiful views, great service, delicious food, great location. Rooms are absolutely beautiful and luxurious. This is the third year in a row that I have stayed at this hotel. The windows span one entire length of the room giving amazing views. The decor of the room and bathroom is updated and very well done. I always feel pampered...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank juliee802
Ben j, Manager at Hilton Memphis, responded to this review

Dear Juliee, Thank you for your raving review of our hotel and your continued loyalty. We are so thrilled to hear that we continue to exceed your expectations and we will continue to strive very hard in earning your trust in the future as well. We look forward to seeing you again in the near future. Regards, Ben Joseph Hotel...

Reviewed 1 week ago

Ken at the front desk was very helpful and accommodating. We had breakfast up in the executive lounge and Mary (The hostess) was absolutely excellent, what a joy! Everything from the cleanliness of the hotel to the quality of the sheets is superb!

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Helpful?
Thank Caleb F
Ben j, Manager at Hilton Memphis, responded to this review

Dear Caleb, Thank you for your raving review of our property. We are glad that we were able to exceed your expectations. I will definitely pass on your compliments to Ken and Mary for their excellent service given to you. We look forward to your next visit with us. Regards, Ben Joseph Hotel Manager

Nashville, Tennessee
Reviewed 1 week ago

I'm shocked at the quality and size this hotel/room. The price was too high for the quality and size of not only the room size but the conditions of bedding, bathroom fixtures, etc... I hope this changes for Hiltons sake

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 679kenishal
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that you were not happy with the condition of the hotel. Please accept our sincere apologies and i will share these comments with our team for their follow through on the issues you have noted. We hope that you will give us...

Charlotte, North Carolina
Reviewed 2 weeks ago

I got into Memphis kind of late and needed to go directly to bed as I had an early meeting the next day. The room seemed outdated, but would do the job for the night. After falling asleep I was awoken by the air conditioner loudly clicking every 30 or so seconds on and off for the next two hours...

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Helpful?
Thank tehan7
Ben j, Manager at Hilton Memphis, responded to this review

Dear Mr. Tehan, Thank you for your feedback about your recent stay with us. We are disappointed to hear that we did not meet your expectations during your visit especially that our staff did not go above and beyond when you brought up the issues to our attention. We do take this feedback seriously and will go back to see...

Memphis, TN, United States
Reviewed 2 weeks ago

This Hilton was very nice. It was extremely clean and well-managed. The staff was extremely kind and helpful and answered any questions we had. My only reservation about it is that they do not provide free Wifi, but that is really just a small thing. Overall, it was a great visit.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 572kristap
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your raving review of our hotel. We are glad to hear that we were able to exceed your expectations and our staff was helpful during your stay. We do offer free Wifi to all Hilton Honors members and if you are not one it is free and easy to join. We look forward to hosting...

Pasadena, California
Reviewed 2 weeks ago

I come to Memphis about once per month for about a week. MEMPHIS HILTON is my first choice. Love the location. It has everything I need - internet, computers and printers in the lobby, a Starbucks open till 11:PM, an Executive Lounge with complementary food and drinks. Easy parking. Consistently a very comfortable hotel experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert G
Ben j, Manager at Hilton Memphis, responded to this review

Dear Robert, Thank you for your feedback. We are excited to hear that we are the hotel of choice for you on your trips to Memphis. We will continue to strive hard in making sure that it stays this way to consistently get your business. We look forward to seeing you again next month. Regards, Ben Joseph Hotel Manager

Memphis, Tennessee
Reviewed 2 weeks ago

The staff is courteous, helpful and fun from the front desk supervisors (Jimmy R & JJ) to the executive lounge hosts (Mary during the day as well as the new evening host ((I forgot her name). Apparently everyone feels same because this hotel is always booked.

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Helpful?
Thank c0daniel
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your raving review of our hotel. We are so glad to hear that our associates, especially the ones you have named were very instrumental in you enjoying your stay with us. I will definitely pass on your compliments to them as well. We look forward to seeing you again soon. Regards, Ben Joseph Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Memphis

Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Region: United States > Tennessee > Memphis
Price Range: $171 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Expedia, Hilton Hotels Direct, Travelocity, Priceline, Hotels.com, Booking.com, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Memphis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#23 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Memphis staff and other travellers.
20 questions
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Questions? Get answers from Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best service”
686calebf, 14 Apr 2017 | Read review
“Book a higher floor room the view is great!!”
Rhoyaldiva22, 20 Mar 2017 | Read review
“Book elsewhere.”
cameronc553, 16 Feb 2017 | Read review
“The view from the higher floors is spectacular! One whole wall is a window!”
sostrzycki, 2 Feb 2017 | Read review
“Higher floors probably have less "traffic"noise”
40KarenP40, 25 Jan 2017 | Read review
5 of 5