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Hilton Memphis

Traveller (182)
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Panoramas (12)
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Overview
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939 Ridge Lake Blvd, Memphis, TN 38120-9407 See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Offers from Hilton Memphis
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Rooms
Jan. 27Jan. 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,245)
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Reviewed 1 week ago via mobile

I was the bus driver for one if the High school basketball teams (Simeon High School Chicago, IL)participating in the tournament. We were there from 1/3 to 1/6. First of all, let me say that upon my walking into the hotel JJ (front desk) met...More

Date of stay: January 2019
Thank kennethp5151
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear Kenneth, What an incredible review of our team members, I can't thank you enough for the glowing remarks. We are truly blessed to have them a part of our team, as with all of the distractions with renovations they were still able to deliver...More

Hotel's Favourite
Reviewed 2 weeks ago

Friend's trip; we selected Memphis as our destination. I got to choose the hotel; no regrets whatsoever. I will probably make this hotel my Memphis favorite. I can't wait to see how the renovation turns out.More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank rch4
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear RCH, When the renovations are complete this hotel will be an amazing property with our new "Lobby Hub" , stylize meeting rooms that can accommodate a sit-down dinner for 800 guests, and a complete upgrade to all of the hotels guest rooms. We hope...More

Reviewed 1 week ago

Hotel was poor quality. It was in the middle of lobby renovations. The weekend room rate (pre-scheduled one night) was nearly $100 more than the rate which was posted on their website. Spoke with front desk and no additional effort was given to satisfy the...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Camper44236486169
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear Camper, Thank you for taking time to share your experience with us, and we apologize for the inconveniences that you may have experienced as we have started our 11 million dollar renovation. I will send you a private message to obtain more information so...More

Reviewed 1 week ago

The renovations being done caused a lot of problems. Both escalators were down during the party. One elevator was not working. Not a good time to host a big party and room assignments!! Seem as they only wanted the money from all parties. I should...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Lecharle H
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear Lecharle, Thank you for your feedback and we certainly apologize for any inconveniences that you may have experienced as a result of the hotels 11 million dollar renovation. When we undertake these projects the guest experience is always our main concern, and being fully...More

Reviewed 1 week ago

As a frequent business traveler and diamond-level member of the Hilton Honors program, I stay at Hilton properties 60+ times a year. For 2018, this was easily the most disappointing stay of the year. Probably the biggest room for improvement would be with customer service....More

Date of stay: December 2018
Thank Sean G
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear Sean G, Thank you for taking the time out of your day to share your experience with us, and more importantly please accept our sincerest apologies. I will personally share this information with the department heads as there is no excuse for the lack...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
405
Price range
US$117 - US$218 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Memphis Hotel Memphis
,
Hilton Hotel Memphis
,
Memphis Hilton Hotel
Location
United States > Tennessee > Memphis
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
405
Price range
US$117 - US$218 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Memphis Hotel Memphis
,
Hilton Hotel Memphis
,
Memphis Hilton Hotel
Location
United States > Tennessee > Memphis
Photos
Traveller (182)
Room & Suite (105)
Dining (83)
Amenities (29)
Business Centre & Event Rooms (13)
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Questions & Answers
Ask a question
ndutyme
June 20, 2017|
AnswerShow all 6 answers
Response from Gail H | Property representative |
Flight restaurant is in downtown which is about a 15-20 minute ride from East Memphis.
0
Votes
jenglispie32
March 12, 2017|
AnswerShow all 6 answers
Response from Gail H | Property representative |
We don't offer free breakfast but we do have a full breakfast buffet served in Rooks restaurant every day from 6am-11am and the price is $15.95 plus tax. You also have the option of Provisions Market where you can order of... More
0
Votes
587nicolew
February 17, 2017|
Answer
Response from Gail H | Property representative |
The hot tub is open currently though it is an outdoor hot tub as the pool area is not an indoor pool.
0
Votes
Room Tips
"Upgrade to Hilton Honors Room"
13MalcolmG
4 weeks ago
Read review
"The hotel is round so each room has a room of the city."
rebeccarS3260XK
Nov. 26, 2018
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"We were on the 16th floor, and never had an elevator wait."
Marlenelisch1953
Oct. 2, 2018
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"I requested a high floor, away from the elevator. I was in room 2012; which is overlooking the pond and..."
trishhamilton70
Sep. 19, 2018
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