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939 Ridge Lake Blvd, Memphis, TN 38120-9407
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (240)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 21-03-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Memphis
Updated 21-03-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#55 of 154 hotels in Memphis
A luxury high rise, the Hilton Memphis Hotel is located in the heart of Memphis' largest Business district at I-240 and Poplar and is surrounded by shopping and numerous restaurants. We are fifteen minutes from the Memphis International Airport and offer complimentary shuttle service to and from the airport for all hotel guests. We are approximately twenty minutes from the downtown Riverfront District by Interstate. Hotel features include onsite dining, a cafe featuring Starbucks Coffee, outdoor pool, whirlpool and event space.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Seating area
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Good to know
Great View
Languages Spoken
Hotel links
Special Offer:Price Match Guarantee
1470Reviews23Q+A100Room tips
Traveller rating
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Popular mentions
Leigh-Traveler2015 wrote a review Today
Birmingham, Alabama1019 contributions283 helpful votes
This property needs some CLEANING, and general upkeep. They advertise all the cleaning products they use- but not sure they’re getting “used”. High touch items like the air controls are filthy. Peeling paint, ratty shower curtain. Really- how hard it it to install new shower curtains? The parking lot needs some security. Looks like people are living in some busses in the parking lot. Several young men in hoodies lurking around the cars. Lots of unlit areas. Does not give the appearance of being safe when the parking lot looks like gang territory. Over 20 floors and no restaurant? This isn’t a covid thing- restaurants are open everywhere, including hotels. Time for some bathroom remodels. Unless you’re 120 lbs or less, hard to sit on the toilet as it’s so close to the wall and the toilet paper roll sticks out over the toilet. Cant sit sideways as it’s crammed too close to the bathtub. Really Memphis Hilton?!? You can do better than this. “Hilton” Hotels are supposed to be Nice. Classy. Clean. I guess the room price should have been a clue. When you’re priced like a Motel 8…explains the problem in the parking lot. Clean it up.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: There are other Hilton properties close by.
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Russell_Ladkin wrote a review Aug. 2021
Benahavis, Spain10 contributions22 helpful votes
Hotel's Favourite
Perfect location for East Memphis / German Town destinations. Hotel is operating under covid restrictions so F&B options are limited but they work. Recently renovated rooms and public areas have been great for this iconic 1970's property. Great staff - everyone doing their best to be as helpful as possible. Sincere thanks to Front Desk Manager Elizabeth for finding my missing parcels - she was amazing.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
Sleep Quality
Trip type: Travelled on business
Response from Tom Goodwin, General Manager at Hilton Memphis
Responded 4 weeks ago
Hi Russell_Ladkin, Thank you so much for your feedback. We were excited to learn about your experience at the Hilton Memphis. We do have a great staff of team members that work hard every day to deliver great customer service. All the best,
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Cameron J wrote a review Oct. 6
1 contribution
Closet rack was falling off wall. Hotel is very old and shows. Air did not work on floor. Stayed 4 days 3 nights called 3rd day and was told I was not receiving housekeeping due to me only staying three nights…where at every hotel I’ve been to since COVID-19 (Loews, Peabody, Marriott, vdara Las Vegas, even a Hilton in Arizona) it has been every other day. Ok, that’s fine so I called later to get at Least fresh bath towels and the gentleman on the phone kind of sounded like he brushed it off saying “ok someone will bring you some ma’am” and I never received them. It felt like every time I called down they didn’t like their job or something. Thank god I used the mobile app to check in and out as to not having to deal with the front desk. I work in customer service and would go above and beyond and I feel like especially at an hotel like the Hilton it should be top tier. I honestly don’t think it’s the Hilton’s fault it’s just that Memphis workers Attitude . My next visit I will most likely not stay here at the Hilton I will just stick to my usual Peabody or Marriott across the street. The folks at the restaurant coffee shop market were very nice even when my card was not working so it was not an all bad visit . Nice views of i240, big windows
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Date of stay: October 2021Trip type: Travelled with friends
rwoods2021 wrote a review Oct. 3
Mayfield Heights, Ohio1 contribution
Hotel in poor repair, often no hot water for several guests, peeling paint, cracked or even missing windows. No local shuttle and poor , service in restaurant other than breakfast. Understaffed like everywhere lately. Not normal Hilton standards!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Sleep Quality
Trip type: Travelled on business
cdrobb wrote a review Oct. 2
Vicksburg, Mississippi3 contributions
We have had a great stay. The hotel is clean, the employees could not be more friendly and helpful. There is no cleaning of the rooms during our stay but we were told that upon check in and it is perfectly fine with me. Anything you might need will be provided to you at the front desk. He food service is different. Chalk it up to covid. You can get breakfast at the Starbucks or they have a buffet. Lunch can be had at the Starbucks as well and we were pleased with our chicken Caesar salad as well as philly cheese steak and fries. Dinner, you order at the bar and they bring it out in styrofoam boxes. It is all good tho. The cooks do a great job and they are all trying. The bartender is amazing and works her tail off. I will come back to this location.
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Date of stay: October 2021Trip type: Travelled solo
US$121 - US$244 (Based on Average Rates for a Standard Room)
hilton memphis hotel memphis, hilton hotel memphis, memphis hilton hotel
United StatesTennesseeMemphis
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Frequently Asked Questions about Hilton Memphis
Which popular attractions are close to Hilton Memphis?
Nearby attractions include Memphis Escape Rooms (0.9 km), Crystal Shrine Grotto (0.8 km), and Malco's Ridgeway Cinema Grill (0.2 km).
What are some of the property amenities at Hilton Memphis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Memphis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Memphis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Memphis?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Memphis?
Conveniently located restaurants include Seasons 52, Erling Jensen Restaurant, and Amerigo Italian Restaurant.
Are there opportunities to exercise at Hilton Memphis?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Memphis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Memphis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Memphis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Memphis?
Many travellers enjoy visiting Sun Studio (15.8 km), Victorian Village Historic District (15.9 km), and Royal Studios (15.8 km).