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BEST WESTERN PLUS Gen X Inn

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#18 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Gen X Inn
BEST WESTERN PLUS Gen X Inn
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389 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Reviewed 1 week ago via mobile

The room was clean and the staff was attentive. However, our tv did not work. When we reported that our TV didn't work to the front desk, staff was attentive and came to our room immediately. It took staff about an hour to fix the TV. Our final impression is that this Best Western is basic and slightly overpriced.

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Helpful?
Thank Sigrid C
Bridgend, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

The Best Western Plus Gen X Inn was an absolutely fantastic hotel to stay thanks to Linda and Diana. Linda is a mind of information and this hotel would not be the same without her and she works under a lot of pressure from certain other unreasonable guests. Diana the cook starts your day with a smile and is always...

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Helpful?
Thank TreccoTaff
About Hotel's Favourite Review
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hello wonderful traveler we would like you to know that we are humbled by the gracious review you gave us our goal as a Bestwestern hotel is to constantly deliver a quality product with a high level of exceptional service. We can't thank you enough for allowing us an opportunity to serve you and your family. see you soon!

Winnipeg, Manitoba, Canada
Reviewed 1 week ago

Good parking. Centrally located for seeing the sights ex: Beale St, Graceland, the Pyramid (Bass Pro Shop) and easy access on and off interstate if traveling by car. Would definitely stay here again when in Memphis.

Review collected in partnership with Best Western
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Thank Ronald D
suffolk
Reviewed 1 week ago

Yes this is probably just an average hotel in not the best location -but it was more than adequate for us. It was comfortable and the staff were really pleasant - especially Diane the breakfast lady who was truly a sweetie! We walked into town - took around 50 minutes - possibly best to do that only in daylight -...

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Thank peacock5babe
Sint Maarten
Reviewed 2 weeks ago via mobile

BW Memphis is a nice hotel, close to the center of Memphis. Our room is clean, the bed us comfartable. The only strange thing is that the wash basin in in the room, not in the bath room. Breakfast is self service, but complete. Only the egg product (I am not sure what it was) was quite watery and tasteless....

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1Thank thawes51
Reviewed 4 weeks ago

Average hotel in a fairly poor location!!!! Nothing within walking distance and no bar in the hotel!!!! The lady who sorted the breakfasts was quite a character and brightened up the mornings, that's about the only good thing I can say about it! P.s. If you need a taxi I can thoroughly recommend asking for George at reception whe you...

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1Thank Melvyn H
Panama City, Panama
Reviewed 4 weeks ago

It was my first time in Memphis for a business trip with my dad and we wanted to stay near our meeting place which was by the airport but that area didn't look very appealing, so I decided to stay in a mid point between downtown and the airport. That's exactly where I found this great hotel. The area is...

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Helpful?
Thank Alberto G
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hello Reluctant traveler we are very pleased to read that your were more than happy with your choice to stay at the Bestwestern Gen X , Our goal is to provide exceptional hotel rooms at an exceptional price while delivering exceptional service I can assume we scored high on all levels with you. Thanks for allowing us this opportunity to...

London, United Kingdom
Reviewed 4 weeks ago via mobile

If your looking for somewhere clean and cheap staffed by cheerful normal people then this is the place for you. It seems further out than is as is on a main road but just over the bridge are Sun Studios. Receptionist Lynda is very helpful and a constant source of information. She is fast and efficient at juggling many tasks...

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Thank Louisa A
Raleigh, North Carolina
Reviewed 14 February 2017

We were in town to attend events on Beale Street and found this hotel to be very convenient and reasonably priced. The hospitality was great! Everyone was very friendly and accommodating. I rated it a 5 for this class of hotel. (i.e. its not the Peabody and it's not Motel 6). I would stay here again.

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Thank Fuss56
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you Bestwestern Gen X family member: we truly appreciate the amazing review, Its guest like you that keep us smiling when providing exceptional customer service each and every time. Thank you! Thank you for taking the time to brighten our day with such kind words. Happy Trails.

Kamloops, Canada
Reviewed 11 February 2017

Great stay at the Gen X. We arrived late and were warmly greeted by Linda and night staff. Friendly helpful staff for entire stay! Clean spacious room, very comfortable beds. Adequate complementary breakfast. Appreciated coffee available all day. Good location. 1/2 hr walk to Beale St or Trolley stop close by.

Review collected in partnership with Best Western
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Thank S and P F

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gen X Inn

Address: 1177 Madison Ave, Memphis, TN 38104-2202
Region: United States > Tennessee > Memphis
Price Range: $161 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gen X Inn 2.5*
Number of rooms: 32
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Also Known As:
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn
Hotel Style:
#29 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gen X Inn staff and other travellers.
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Burnley, United Kingdom
New Delhi, Delhi, India
Miami, Florida
Lakeland, Florida
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't think about it just book it”
 of 5 bubbles TreccoTaff, 12 Feb 2017 | Read review
“West rooms overlook expressway- towards downtown, try N or E for a better view”
 of 5 bubbles Sirenaadvise, 29 Jan 2017 | Read review
“corner room had a nice city view.”
 of 5 bubbles rong455, 4 Jan 2017 | Read review
“Away from the elevators. St Jude race runners get special preference.”
 of 5 bubbles Bunjloos, 7 Dec 2016 | Read review
“There are rooms facing the street but there wasn't that much noise to worry about.”
 of 5 bubbles stefansM6583CF, 5 Nov 2016 | Read review
5 of 5