We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Gen X Inn

Booking.comUS$126*
View Deal
#17 of 136 Hotels in Memphis
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
BEST WESTERN PLUS Gen X Inn
BEST WESTERN PLUS Gen X Inn
Panoramas (6)
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

397 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 386: English reviews
Start your review of BEST WESTERN PLUS Gen X Inn
 Click to rate
Brighton
Reviewed today NEW

From the outside, the hotel doesnt look very inviting, but once inside you will be surprised. From the friendly reception staff (Linda) to the size and cleanliness of the rooms, and the breakfast served up by Diana, this is a very good hotel. With lots of on site parking available aswell, it is very handy. Even if you do not...

 Report
Helpful?
Thank brightscot
Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

We were in town to attend events on Beale Street and found this hotel to be very convenient and reasonably priced. The hospitality was great! Everyone was very friendly and accommodating. I rated it a 5 for this class of hotel. (i.e. its not the Peabody and it's not Motel 6). I would stay here again.

 Report
Helpful?
1Thank Fuss56
About Hotel's Favourite Review
belinda912, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you Bestwestern Gen X family member: we truly appreciate the amazing review, Its guest like you that keep us smiling when providing exceptional customer service each and every time. Thank you! Thank you for taking the time to brighten our day with such kind words. Happy Trails.

Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

We did not expect this hotel to be as nice as it was for a budget price check in went seamlessly, valet parking was very convenient, front desk staff even called our room once we arrived upstairs to make sure everything was OK. We enjoyed complimentary hors d'oeuvres in the bar lounge and very tasty cocktails the location was the...

 Report
Helpful?
Thank 23joan
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hello Traveler, thank you for the great and supportive review we truly appreciate all your kind words and patronage, we look forward to seeing you again in the near future.

London, United Kingdom
Reviewed 2 days ago NEW

We stayed at this hotel as part of a package , we were not disappointed, the highlight was without doubt, Ms Dianna who served breakfast with a huge smile each morning and useful regard s tourist hints and tips The hotel itself was outside of the downtown area but on a reliable bus route. $1 fare for a single trip,...

 Report
Helpful?
1Thank gatekeeper10
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Hello Gatekeeper thank you for the review we apppreciate you taking the time to in f orm us on your stay. Thank you fir the support.

Eldridge, Missouri
Reviewed 1 week ago

We wanted something close to downtown Memphis & this place fit us perfectly! Its a small hotel but was very nice! The rooms were clean,had a great breakfast every morning ready for us when we went downstairs. The Breakfast Hostess Diana is "DA BOMB" shes very friendly & always there to help with anything or just chat while your there!...

 Report
Helpful?
Thank Tinker58
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you smart traveler for the insightful review we truly appreciate all of our awesome guest and we look forward to seeing you again in the near future.

Kissimmee, Florida
Reviewed 1 week ago

It was a delight to be greeted with a smile every morning from Miss Dianna. She helpful and talkative which made the morning very enjoyable. If anything a trip and stay at the Gen X is a must to meet Miss Dianna.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Ted B
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you insightful guest we truly embrace the joy Ms Dianna add to our mornings, We additionallly love reading about the exceptional stay our guest brag on having at Gen X Memphis, we look forward to your next visit and your patronage is appreciated. Thanks again.

Reviewed 2 weeks ago via mobile

Very clean place, nice staff, comfortable beds. Not so pricey. Right near everything. Doesn't have a pool so wouldn't recommend it in warmer weather. They have DirecTV. Private parking. Nice lobby area.

 Report
Helpful?
Thank Alisha B
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you traveler we truly appreciate your review of our hotel, Our goal is to provide an memorable great experience each and every time. Thanks again for staying with us at the Bestwestern Gen X Memphis Tn

St. Petersburg, Florida
Reviewed 2 weeks ago

Updated hotel with comfortable rooms and beds. Staff is very helpful as the hotel did not look like much on arrival. The property has been upgraded except for the elevator. Breakfast was fine and the young lady that took care of the breakfast service was great.

 Report
Helpful?
Thank SETraveler5786
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

HI Traveler, We are happy to read that you are pleasantly surprised at how great our hotel and customer service were while you visited with us. Please continue to spread the word on how much you enjoyed your visit at the Bestwestern Gen X Memphis tn. Remember your continued support is very important to our success and we appreciate you....

Vancouver
Reviewed 4 weeks ago

We are members of the Best Western reward program, so we try to stay at them when we can. This one was lower on our list of "best" ones to stay at. Cons: beds okay, a little high and difficult to get into. showers mediocre trouble with TV in one of our two rooms, was fixed in the morning asked...

 Report
Helpful?
1Thank Julie D
Belinda S, Director of Sales at BEST WESTERN PLUS Gen X Inn, responded to this review

Thank you traveler for the very pleasant review we take pride in providing the best, service, product and pricing in Memphis. We truly value all of our guest and appreciate you all taking the time to help us grow. Thanks again for making the choice to stay at the Bestwestern Gen X Memphis TN.

Reviewed 15 March 2017 via mobile

The room was clean and the staff was attentive. However, our tv did not work. When we reported that our TV didn't work to the front desk, staff was attentive and came to our room immediately. It took staff about an hour to fix the TV. Our final impression is that this Best Western is basic and slightly overpriced.

 Report
Helpful?
1Thank Sigrid C

153 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Room/Suite (8)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Other (8)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (124)
Viewed
Amenities (13)
Viewed
Dining (9)
Viewed
Standard Double Room (25)
Viewed
Standard King Room (24)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (3)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Memphis hotels
2.9 km away
Comfort Inn Downtown
Comfort Inn Downtown
#10 of 136 in Memphis
873 reviews
2.7 km away
Hampton Inn & Suites Memphis - Beale Street
2.9 km away
Sleep Inn at Court Square
Sleep Inn at Court Square
#12 of 136 in Memphis
818 reviews
Show Prices
Show Prices
Show Prices
2.7 km away
The Peabody Memphis
The Peabody Memphis
#4 of 136 in Memphis
3,064 reviews
0.2 km away
Holiday Inn Express - Medical Center Midtown
2.9 km away
Madison Hotel
Madison Hotel
#8 of 136 in Memphis
1,751 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gen X Inn

Address: 1177 Madison Ave, Memphis, TN 38104-2202
Region: United States > Tennessee > Memphis
Price Range: $168 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gen X Inn 2.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Priceline, Cheap Tickets, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Gen X Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn
Hotel Style:
#29 Business Hotel in Memphis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gen X Inn staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from BEST WESTERN PLUS Gen X Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't take the top floor, it can be noise from the air filtering system on the room”
165JulieD, 27 Mar 2017 | Read review
“Don't think about it just book it”
TreccoTaff, 12 Feb 2017 | Read review
“West rooms overlook expressway- towards downtown, try N or E for a better view”
Sirenaadvise, 29 Jan 2017 | Read review
“corner room had a nice city view.”
rong455, 4 Jan 2017 | Read review
“Away from the elevators. St Jude race runners get special preference.”
Bunjloos, 7 Dec 2016 | Read review
5 of 5
Booking.com
US$126* /night
View Deal
TripAdvisorUS$126
HotelQuicklyUS$183
Expedia.comUS$126
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates