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Gardentree Hotels

17.3 km from Memphis centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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6101 Shelby Oaks Dr, Memphis, TN 38134-7400
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189 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Richmond
Reviewed 1 week ago

Planned a trip to Graceland to celebrate my husbands birthday. Booked this hotel through booking.com. In general the hotel was clean and friendly. Nice indoor pool area with hot tub. Little bothered by the cloudy water in the hot tub. But what we found more concerning is our second day there by two in the afternoon when we arrived back...

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Helpful?
Thank Donna T
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

We appreciate your stay and review. We do apologize for the inconvenience you experienced and we have addressed and corrected the issue.

Reviewed 2 weeks ago

I see a mixed bag of reviews on this hotel. Don't ignore the negative ones! Our room (102) had cobwebs in the ceiling corners. Paint was peeling off the walls near the window. The TV picture was blurry on every channel. The bathroom...well I'll be kind and say that it is in need of a cleaning and repainting. Don't know...

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Helpful?
Thank Amy O
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and taking the time out to write a review. We apologize for the inconvenience you experienced during your stay. We have addressed and corrected each issue and we hope you choose us again.

Clarksville, Tennessee
Reviewed 3 weeks ago via mobile

All I can say is that the front desk clerk was fabulous. She was super busy but did her job with excellent! The rooms are a good size. Clean and comfortable. I didn't use the pool but it looked clean. Breakfast was compatible with the chain hotels. I will be back.

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Helpful?
Thank blessed4everblessed
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your review and for your stay with us. We appreciate the high rating. We take pride in customer service. Looking forward to serving you again.

Reviewed 4 weeks ago via mobile

Came to Memphis chasing the Graceland dream! Picked this hotel on booking.com and was not disappointed!!! The staff are super nice and the room was perfect. Been in America for 3 weeks traveling and was best shower we have had so far!!! Totally recommend! :)

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Helpful?
Thank Elynor C
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad we made you happy during your stay. Looking forward to providing even better hospitality to you upon your return.

Atlanta, Georgia
Reviewed 12 January 2017

I stay here a lot, I love the service, spicy eggs and beds. We stayed here during the icy weather. They made us feel as if we where the only guest in the hotel and it was full. keep up the great work gang

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Helpful?
Thank Cevin J
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and your review. We are glad we made you happy during your stay with Gardentree. We look forward to serving you again.

Milwaukee, Wisconsin
Reviewed 10 January 2017

We found this hotel in a coupon book we picked up at the TN welcome center. Check in was smooth, staff was very friendly. Beds were very comfortable, towels seemed new, very thick and soft. Breakfast area was nice and open. Even with a lot of people, we didn't feel crowded. Many hotels have everything very close together with tables...

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Helpful?
Thank Janet W
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We look forward to making you happy each time you visit Memphis.

Reviewed 6 January 2017

Overall stay was good. Staff was very friendly & curtious. Hospitality is one reason we come back to this hotel. Really like the fact that there is no carpet in the rooms. Problems we encountered were bed was too hard. The last time we were here they had soft bed that were like sleeping on a cloud. Miss that. Other...

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Helpful?
Thank Melissa B
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank You for your stay and your review. We are glad to have made you happy during your stay with us. Looking forward to your next stay.

Chicago, Illinois
Reviewed 6 January 2017

I had to stay here because of the unexpected change in the weather. I saw this hotel online And the Prices were better than a Hilton or Marriott. We enjoyed the huge soft bed and the room was nice with all of the amenities that you can think of.

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Thank cwydale
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We are happy that your stay was an enjoyable one and we're looking forward to making you happy each time you choose Gardentree Hotel.

Bruce, Mississippi
Reviewed 5 January 2017

Had a quick check in, friendly front desk staff. Close to downtown and eating areas. Safe environment for the family, pool and jacuzzi was nice. Free Breakfast was delicious. Great coffee too ( it wasn't the cheap kind!) I Will Stay Here every time I come to Memphis.

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Helpful?
Thank keyofcedric
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We are glad we met your expectations during your visit with us. Looking forward to meeting your expectations during your next stay.

Cincinnati, Ohio
Reviewed 21 December 2016 via mobile

A caveat: my understanding is that this location is currently under renovation so I will leave out renovation related items as I would assume that is in the process of being remedied. I stayed in a classic room with 1 king sized bed. Positives: 1) the room is clean and comfortable. 2) my room had a mini fridge and a...

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Helpful?
Thank Kadijah62314
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We look forward to accommodating you again in the future. We are currently addressing all of your concerns to insure a better stay on your next visit with us. Happy new Year

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: $90 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
6 months ago
9 months ago
10 months ago
Rainsville, Alabama
over a year ago

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Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
“Book through trip advisor for a better room rate.”
 of 5 bubbles harrisc6, 3 Aug 2016 | Read review
“do NOT choose one overlooking pool area/Banquet area.....VERY noisy.”
 of 5 bubbles KevandVal_1, 13 Jul 2016 | Read review
5 of 5