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Gardentree Hotels

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195 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Auckland, New Zealand
Reviewed 14 August 2016

Loved this hotel, probably my favourite of our month long trip to be honest. Staff were amazing from the moment we walked in the door until we left. So many helpful suggestions and even opened the little make shift bar they had for us so we could have a drink after a long day of driving there. Hot tub was...

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Helpful?
Thank Rachel V
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thak you for your stay and the great review. We are looking forward to making your next stay an even greater one. Happy holidays.

Nashville, TN
Reviewed 14 August 2016

We booked this hotel as it is close to family and has an indoor pool. The arrival was a marathon as the parking was completely full ( the owner was hosting a party), the front desk was mayhem, and the clerk was overwhelmed. Once I was greeted and the process began the clerk kept helping others. When she finished she...

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Thank kdt3991
Omaha, Nebraska
Reviewed 13 August 2016 via mobile

This was a great experience for me and my wife. The front desk workers were very nice and handled all of our requests with no problems. The rooms were clean, smelled great, and the beds were extra comfortable. Great attractions in close range to the hotel. And the intercontinental breakfast was just a delight and the man working the breakfast...

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Thank jjohnson35
Houston, Texas
Reviewed 5 August 2016

My brief stay in Memphis at the GardenTree Hotel was surprisingly nice. After I got beyond my fear of leaving my car in their seemingly unsecured (no fence and I observed people walking on the premises) parking lot. I entered the hotel lobby and despite the "dank" smell of the area I was cordially greeted by the check-in desk attendant,...

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Thank james309
Mississippi
Reviewed 3 August 2016

I love this hotel, We stayed last night and the staff was Awesome!!! Great breakfast, love the pancakes and the loaded oatmeal. The gym, my sons loved it. We got in the pool and it was the best other guest love this hotel as well. Keep up the great job

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Thank harrisc6
Reviewed 31 July 2016

Booked through Booking.com. When the desk person said they needed to copy our license and credit card we should have left. Only reason we stayed was we were told they would return it on checkout. First room had mold in bathroom above bath. Worker wanted knocked and wanted to come in and paint over it. We turned him away. Went...

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Helpful?
Thank Joseph D
GardentreeHotels, Manager at Gardentree Hotels, responded to this review

Dear Joseph, Thanks for your recent review of our hotel facility. We strive to provide the best in hotel hospitality and accommodations. We apologize that there were inconveniences during your stay with us. For legal purposes and to avoid fraud, your drivers license is not only company policy, it is the law in our state to rent and or occupy...

Reviewed 25 July 2016 via mobile

Stayed one night with my family. The place was worn and should have been redecorated ages ago. The room was not properly cleaned, piles of dust and candy paper behind the curtains. After checking out I discovered that they charged me for two rooms instead of one. I wrote several emails, no response what so ever. Luckaly I paid with...

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Thank Jan M
Wichita, KS
Reviewed 23 July 2016 via mobile

I would love to stay here again if the staff wasn't so rude and a little racist. On multiple occasions my white girlfriend was met white smart comments or rude looks. Also, on two occasions, men from the front office came to to my room unannounced. One of those times she was half naked! The other time the male just...

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Thank Allaughton88
Copenhagen, Denmark
Reviewed 22 July 2016

The hotels has seen better times. The room was clean (no carpet). The staff was very friendly and lots of space in the breakfast restaurant. A decent and cheap place to sleep for a stopover but not to be user as base for a visit to Memphis.

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Thank JSaabye
Valparaiso, Indiana, Usa
Reviewed 13 July 2016

Rooms and common areas were somewhat Shabby for portions of it...Our bathroom needed more caulking, doors had swelled in humidity, didn't close completely, some damage. room had new floors, Desk, Refridge, Microwave and comfy beds. Amazing amenities. Including a Razor kit was in the room. Staff was amazing, and I bug them a LOT... Looking for local bar, where is...

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Thank KevandVal_1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: $101 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
7 months ago
9 months ago
11 months ago
Rainsville, Alabama
over a year ago

See all questions (8)

Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the first floor near the Front Desk. A lot of winding hallways in this place.”
 of 5 bubbles HLarkin, 10 Mar 2017 | Read review
“Do not even consider this hotel!!!!!!!!!”
 of 5 bubbles bobbyc652, 9 Mar 2017 | Read review
“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
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