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Four Points By Sheraton Memphis-Southwind

139 reviews
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Traveller (66)
Room & Suite (39)
Pool & Beach (4)
Overview
  • Excellent39%
  • Very good37%
  • Average10%
  • Poor5%
  • Terrible9%
Travellers talk about
“hot tub”(10 reviews)
“front desk”(30 reviews)
“body wash”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points By Sheraton Memphis-Southwind
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)Write a Review
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52
48
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12
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52
48
13
8
12
Show reviews that mention
All reviewshot tubfront deskbody washcoffee tablesafe areaslept greatgreat stayroad noisecomplimentary breakfasthacks crossdefinitely stay here againmicrowave and fridgeindoor poolgood nights sleepevery staff memberenjoyed my stayparking lot
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1 - 5 of 133 reviews
Hotel's Favourite
Reviewed 5 weeks ago via mobile

Stopped here for a one night stay. Had been here a few years ago & was impressed with the new renovation. Four Points is our usual choice if available & the Southwinds location was easy for us to find from Hwy 55. Comfortable "heavenly bed"...More

Thank Patricia K
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 4 weeks ago

Thank you for sharing your experience with us! We are thrilled to learn that you enjoyed your stay and look forward to seeing you again the next time your travels bring you to Memphis!

Reviewed 7 November 2017

Here at a significant time, more by accident than design, but still had a good service and access to the Executive floor. Great dishes for evening snacks and for breakfast and went to the lobby restaurant for dinner on several occasions. Wonderful service every time,...More

Thank BarbinBerks
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 9 November 2017

I am delighted to learn that you enjoyed your stay with us! We take great pride in serving your needs and all of your feedback is highly appreciated! Your kind comments will be shared with the rest of the team to continue to inspire them...More

Reviewed 10 October 2017 via mobile

I came to Memphis this past weekend to visit my dad. I stayed one night at this hotel, and it was wonderful. The staff was nice, the room was clean, and the bed was heavenly. I slept great. It was located right off the highway,...More

Thank TashaB704
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 15 October 2017

Thank you so much for staying with us and we are thrilled that you enjoyed your stay! We also greatly appreciate you taking the time to share your experience with us, and with others, as your feedback is integral to our ability to continue to...More

Reviewed 8 October 2017 via mobile

My review of this Four Points was that it was nice. Although I personally liked the one on poplar better it was still alright. We actually booked this one because it had an indoor pool. To our surprise it was only open until 8, which...More

Thank daearp5349
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 15 October 2017

Thank you for sharing your feedback with us and I am pleased to learn that you enjoyed your overall stay. I greatly appreciate the concerns that you shared with us, as well, as it gives us the opportunity to improve the service that we provide!...More

Reviewed 6 September 2017 via mobile

This hotel was clean and well maintained. Friendly staff and adequate parking. Problem: Someone inadvertently left a piece of luggage on the foyer area and management found it but refused to mail it back, even at the owner's expense! Unbelievable!More

1  Thank adren12
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 15 October 2017

While we appreciate you taking the time to share your experience, I am very sorry to learn of the luggage issue you experienced! Please, accept our apologies for any inconveniences this may have caused. I am not familiar with the situation, personally, but I want...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Memphis
#17 Family Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Memphis
#17 Family Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (39)
Pool & Beach (4)
Dining (3)
Questions & Answers
Ask a question
339marlener
26 November 2016|
AnswerShow all 3 answers
Response from Akeem M | Reviewed this property |
I'm not sure about the opening or renovation but the rooms are very nice and cozy 👍
1
Vote
Lalajabbs
30 June 2015|
Answer
Response from Kathy D |
Guest must be 21 to secure room.
0
Votes
Room Tips
"All rooms are great. The hotel is blocked from freeway noise by another hotel."
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"Views were good wherever your room was."
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"The 4th floor was super quiet!!"
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"not easy to find"
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