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Room was clean but a little dated, the couch cushions were sagging in the middle and a few wall repairs were evident. The devil is in the details when paying with cash, debit or prepay card aka $250.00 deposit. The staff was friendly, breakfast at...More
Thank Tha S
Response from Travis M, General Manager at Courtyard Memphis East/Park AvenueResponded 9 June 2017
Hi Tha S
Thank you for taking the time to share your recent stay. We are disappointed we did not exceed your expectations but are pleased you enjoyed our staff! We look forward to your next visit to Memphis.
Checking into Courtyard by Marriit we were greeted by efficient, extremely friendly & helpful staff. Our room was quiet very large with king bed & sofa. The bed & pillows sublime. Our room was spotless and well appointed. This hotel does not offer breakfast inclusive...More
1 Thank Victoria M
Response from Travis M, Manager at Courtyard Memphis East/Park AvenueResponded 3 weeks ago
Thank you for sharing your recent stay at The Courtyard Park Ave/Memphis East. We are pleased the room was spacious and clean meeting your expectations. As you noted breakfast is not included but The Courtyard Park Ave is near many great restaurants just...More
This was a lovely clean and cozy room. The staff was amazing. The Starbucks bistro downstairs was well staffed and everyone was so friendly. The shower has great water pressure and I lived the option of coming downstairs to grab a latte. I felt right...More
Came in for an overnight stay while here for business. I'm pretty picky with my hotels and always try to go to a Marriott first.
Cons- The lobby is updated although there are USB outlets anywhere like the other Courtyards I've visited. Rooms are definitely...More
Thank Kimberly B
Response from Travis M, Manager at Courtyard Memphis East/Park AvenueResponded 21 April 2017
Greetings Kimberly B -
Thank you so much on the great feedback on Bria! She is very amazing and always goes above and beyond. I apologize for the misinformation, however we are managed by Marriott International. We are currently replacing outlets in the Bistro with...More
There is no way this Courtyard meets Marriott standards. There was a large amount (.25 cup) of black and grey debris coming from water pipes. A strange smell in the room although it was very well-cleaned on the surface. And, worse of all, two feet...More
Response from Travis M, Manager at Courtyard Memphis East/Park AvenueResponded 19 April 2017
Greetings Vateresa16 -
I am very sorry to learn you did not enjoy your stay. We strive to ensure all of our guests have accommodations to which they would refer us to friends or family. Apparently we fell short in this case and we offer...More
US$124 - US$252 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#28 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis ,