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La Quinta Inn & Suites Memphis Airport Graceland

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La Quinta Inn & Suites Memphis Airport Graceland
La Quinta Inn & Suites Memphis Airport Graceland
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588 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Memphis Airport Graceland
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Showing 573: English reviews
United States
Reviewed 22 April 2016

Felt safe and secure staying here. Secure parking lot, friendly staff, and great hotel that has recently been upgraded. Breakfast started the day off right; close to Graceland and major highways. Would certainly recommend it.

Review collected in partnership with La Quinta
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Helpful?
Thank Kathleen B
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for your review of our property. We are really happy to hear that you enjoyed your stay with us and we are working hard to ensure that all guests have the same experience as you. I will share this review with our team to motivate them on a job well done.

Winston Salem, North Carolina
Reviewed 21 April 2016

We arrived at the hotel for a conference for my husband's job. Upon our arrival, the front desk said they had over-booked, and asked my husband if he would mind taking a smaller room. Being the kind man he is, he agreed. We went from a king room to a double. We sleep on a king bed at home. While...

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Helpful?
Thank Lachrisco
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for your review of our property. I apologize that you felt we were inconsiderate of your needs. No one deserves to feel that way. It is never our intention to make a guest feel anything less than valuable.

Hampden, Maine, United States
Reviewed 20 April 2016 via mobile

This hotel exceeded our expectations, especially given the surrounding area. Very friendly and professional front desk, clean and comfortable room with a super nice bed, and a breakfast buffet starting at 5 am! We would definitely recommend!

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Helpful?
Thank ValPete2
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for the positive review of our property. We are working hard to ensure that our guests feel valued and comfortable while staying with us.

Reviewed 10 April 2016 via mobile

The hotel is clean and comfortable, and located close to Graceland where we wanted to go! I'm giving it a 5 star rating for the front desk clerk - Trelesia Morgan! She was super friendly and helpful!! Suggested the best dinner place - Marlowe's. It was excellent!! We even were picked up and taken to the restaurant in a pink...

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Helpful?
1Thank Melinda91901
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for the positive review of our property. I will share this review with the staff as a training for great service.

Hamilton, Canada
Reviewed 7 April 2016

We stayed at this hotel on our trip to Texas and had a great experience. We were on the 2nd floor in a recently remodelled room - very nice and spacious. We decided to go back to this hotel on our return trip from Texas and were very disappointed. First, when I called to book our room the person on...

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Helpful?
3Thank Debbie F
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

I apologize to you on behalf of the entire staff due to the unpleasant experience you had with our property. We are updating all rooms and the 1st floor will be completed soon. We understand that you were not happy with the pet odor in your room and this should not have happened. We take pride in the property and...

Wilmington, North Carolina
Reviewed 4 April 2016

We got into our room late at night after a very long drive. I had to walk around the hotel for ten minutes before finding someone to check us in. The room had a broken vent in the bathroom that was extremely loud, a dirty tub, and everything smelled of wet dog.

Review collected in partnership with La Quinta
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2Thank Unsatisfied649
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for your review of our property. We work hard to provide all guests with a clean room and a pleasant stay. I will share this review with our staff to ensure that no other guest has this experience. I apologize to you on behalf of our entire staff.

Lake Delton, Wisconsin
Reviewed 1 April 2016 via mobile

Just a note from my previous review. We were very concerned that the outside door to the parking lot could not be locked. Front end staff just giggled when I questioned them about this. I guess renovation of the hotel means no security and doors that can't be locked!

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8Thank Sixxpak
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you again for your review of our property. We take all concerns seriously are not happy to hear that you felt your concern was taken taken in a serious matter.

Omaha, Nebraska
Reviewed 29 March 2016

This motel is being remodeled. The lobby is beautiful. The breakfast area is well designed, has good flow for the plentiful, well-varied buffet, and has ample seating. This motel is now 100% non-smoking but old smoke smells linger. Presumably the carpet in the hallways is still to be replaced as it is worn and stained but it also was not...

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Helpful?
2Thank JTeamTravelors
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for your review of our property. We are sorry to hear that you would not return to our property. We are working to complete the renovations and this will eliminate all lingering smoke smells as well as address the other issues you mentioned. As this hotel is located very close to the airport, we offer the option of...

Illinois
Reviewed 17 March 2016

We got a pet friendly room. When we walked in, you could tell they sprayed a lot. When the smell wore off, we could smell other things. Our feet felt kind of wet on the carpet. They are doing construction there. No biggie. Was told there was a shuttle to Graceland and that is it. Found out we could have...

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Helpful?
3Thank CruiserIllinois
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for the review. We provide complimentary shuttle to and from the airport as well as Graceland, which is the featured attraction in this area. Our brand is pet friendly and we are consistently searching for options that resolve any lingering smells in the rooms. I am sorry to hear that you were not happy with your stay at...

Nashville, United States
Reviewed 15 March 2016

Hotel was nice, staff was very friendly. The A/C unit in my room had the floor soak and wet by the window. I did report the problem, was offered another room. Which I declined, do to the fact that I was getting ready to leave out for a while. The front desk said she would send some one up when...

Review collected in partnership with La Quinta
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1Thank Shonda W
nick p, General Manager at La Quinta Inn & Suites Memphis Airport Graceland, responded to this review

Thank you for your review of our property. I appreciate all feedback as it provides opportunity to improve. I apologize that the carpet was not addressed in a timely manner and can assure that I will forward this feedback to our staff. I will also ensure that we are communicating properly with the different departments to avoid this issue happening...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Memphis Airport Graceland

Address: 2979 Millbranch Rd, Memphis, TN 38116-1927
Region: United States > Tennessee > Memphis
Price Range: $125 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Memphis Airport Graceland 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Memphis Airport Hotel Memphis
La Quinta Inn And Suites Memphis Airport
La Quinta Memphis
Hotel Style:
#11 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Memphis Airport Graceland staff and other travellers.
19 questions
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Guntown, MS
creswell oregon
3 months ago
Cambridge, Maryland
4 months ago

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Questions? Get answers from La Quinta Inn & Suites Memphis Airport Graceland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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