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    Sheraton Memphis Downtown Hotel

    250 N Main St, Memphis, TN 38103-1624
    Hotel website
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    Savings alert: 19% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$129
          US$129
          US$129
          Traveller (191)
          Room & Suite (219)
          Pool & Beach (32)
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          Overview
          • Excellent37%
          • Very good31%
          • Average19%
          • Poor7%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Memphis Downtown Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
          The Peabody Memphis
          3,147 reviews
          #4 of 136 hotels in Memphis
           
          Crowne Plaza Memphis Downtown
          1,200 reviews
          #27 of 136 hotels in Memphis
           
          Hampton Inn & Suites Memphis - Beale Street
          1,958 reviews
          #3 of 136 hotels in Memphis
           
          Comfort Inn Downtown
          898 reviews
          #7 of 136 hotels in Memphis
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,162)
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          There are newer reviews for Sheraton Memphis Downtown Hotel See the most recent reviews

          371 - 375 of 1,127 reviews

          Reviewed 18 September 2016

          We (my child and I, as a St. Jude family) for one night. Staff was nice, room was mostly clean (shower walls not so much). Hair dryer smelt like burnt hair. Couldn't find a TV guide for channel reference. But beds and pillow very nice....More

          Review collected in partnership with this hotel
          Thank F5960YAamyt
          Response from Dan P, Manager at Sheraton Memphis Downtown HotelResponded 21 September 2016

          Dear F5960 Aamyt, Thank you so much for your review. We are honored to host the St. Jude's patients here at our hotel and try to create great experiences as we know this is a very emotional time in the lives of these patients and...More

          Reviewed 18 September 2016

          Check in with Jo'el was super easy and she is a jewel. All staff were courteous and very helpful. We were given information on close, local eateries and they were excellent choices, staff even provided coupons. Made us feel at home. Thank you for making...More

          Review collected in partnership with this hotel
          Thank decj214
          Response from Dan P, Manager at Sheraton Memphis Downtown HotelResponded 21 September 2016

          Dear Decj214 - WOW....many thanks for the 5 STAR rating! And thank you for recognizing Joel for her great service. She will be thrilled to see this review. It's always nice when our guests take the time to say thank you to our team. We...More

          Reviewed 16 September 2016

          I stayed here for 3 nights for a conference. This could be a really nice hotel, but it does need some work to get there. My room had an inside balcony that overlooked the bar/restaurant area. Noise carried up, and with the noise from the...More

          1  Thank Kristi S
          Response from Dan P, Manager at Sheraton Memphis Downtown HotelResponded 21 September 2016

          Dear Kristi S., Thanks so much for the review. The feedback we receive is extremely valuable to us so that we can always make improvements. I'm so sorry that the noise from the lobby was disturbing to you staying in a balcony room. We will...More

          Reviewed 16 September 2016

          Last minute trip to customer in downtown Memphis - Booked this hotel based on its location to customer. It was great! Location connected to convention center - walking distance to Beale street but what made this a exceptional hotel was the staff. Super friendly and...More

          Review collected in partnership with this hotel
          1  Thank stevewG4765JX
          Response from Dan P, Manager at Sheraton Memphis Downtown HotelResponded 21 September 2016

          Dear StevewG4765JX, It's all about the staff that makes the difference in hotels. We strive to create great experiences for our guests and it sounds like we delivered that to you. Thanks so much for your 5 STAR review. We truly appreciate it and the...More

          Reviewed 16 September 2016

          We stayed in this hotel for one night (a Sunday) in mid September. The hotel was busy, but we were given a room as soon as we checked in 45 minutes before the “official” 3pm check-in time. Reception staff then, and on subsequent occasions we...More

          Review collected in partnership with this hotel
          1  Thank Chris H
          Response from Dan P, Manager at Sheraton Memphis Downtown HotelResponded 21 September 2016

          Dear Brissle, Please accept my sincere apologies for the terrible service you received at the bar. I have sent this over to our Food & Beverage Management to share with their team so that they can work on improving their service. With over 300 employee's...More

          The Peabody Memphis
          3,147 reviews
          #4 of 136 hotels in Memphis
           
          Crowne Plaza Memphis Downtown
          1,200 reviews
          #27 of 136 hotels in Memphis
           
          Hampton Inn & Suites Memphis - Beale Street
          1,958 reviews
          #3 of 136 hotels in Memphis
           
          Comfort Inn Downtown
          898 reviews
          #7 of 136 hotels in Memphis
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$135 - US$251 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Luxury Hotel in Memphis
          • #27 Business Hotel in Memphis
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 600
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sheraton Memphis Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Memphis
          • Also Known As
          • Memphis Marriott Downtown Hotel Memphis ,
          • Marriott Memphis
          Add Photo Photos
          Traveller (191)
          Room & Suite (219)
          Pool & Beach (32)
          Dining (29)
          Hotel & Grounds (208)
          Bathroom (18)
          Business Centre & Event Rooms (3)
          Nearby
          Sponsored by:
          Comfort Inn Downtown
          898 reviews
          .48 km away
           
          Sleep Inn at Court Square
          844 reviews
          .61 km away
           
          Crowne Plaza Memphis Downtown
          1,200 reviews
          .18 km away
           
          Big Cypress Lodge
          341 reviews
          .50 km away
           
          Nearby Restaurants
          The Lookout At The Pyramid
          233 reviews
          .53 km away
          Alcenia's Desserts & Preserves
          93 reviews
          .22 km away
          Westy's
          194 reviews
          .30 km away
          Subway
          15 reviews
          .33 km away
          Nearby Attractions
          AutoZone Park
          564 reviews
          .98 km away
          Mud Island River Park
          771 reviews
          .84 km away
          Fire Museum of Memphis
          136 reviews
          .36 km away
          Mississippi River Museum at Mud Island
          204 reviews
          .42 km away
          Questions & AnswersAsk a question
          Mizzez F
          Hi. I just recently booked a room here for the last weekend in May. I checked reviews after booking and it said that a couple of people saw roaches in the bathroom and that the room was a little dirty. Now I'm very concerned about this because I don't tolerate roaches or filth and I thought that when booking this room room with Sheraton I wouldn't have to worry about these types of problems! I'm really having 2nd thoughts about booking and thinking about canceling.
          27 April 2017|
          Answer Show all 8 answers
          Response from Lana P | Reviewed this property |
          I can only speak for my own experience. The hotel seemed clean. Our room was clean - no sign of bugs of any sort.
          0
          Votes
          AB07Preston
          What would be the deposit at check in to cover incidentals. Are there any other additional charges made by the hotel.
          27 March 2017|
          Answer Show all 4 answers
          Response from John W | Property representative |
          Hello AB07Prest - When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your... More
          1
          Vote
          spotLouth
          Does the hotel have a transport partner to collect and drop back guests to Memphis Airport. Thanks.
          18 March 2017|
          Answer Show all 6 answers
          Response from John W | Property representative |
          Hello, unfortunately we do not offer airport transportation. We recommend you take a taxi or Uber. Uber will be your best value. I believe a taxi will cost you $30-$35.00 each way. Thanks for your question.
          0
          Votes
          Room Tips
          "Ask for river view. rooms in the teens are better"
          Read review
          "Everything about this hotel is the best."
          Read review
          "Our room needed a good dusting however overall happy with facilities."
          Read review
          "Room was on 14th floor. It had a slight view of the city & Hernando de Soto bridge which may cause noise..."
          Read review
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