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Marriott Memphis East

211 reviews
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Traveller (42)
Room & Suite (56)
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Overview
  • Excellent44%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible9%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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All reviewsthe concierge loungebusiness hotelgeneral managerbusiness travelersfront desk staffnice hotelbusiness triproom servicetwo double bedsgreat staycommon areashot tubfitness roomlate at nightrooms were very cleanwafflesbeale street
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1 - 5 of 209 reviews
Reviewed 5 days ago

Arrived on a Saturday afternoon, checked in and the kids noticed some ladybugs in our room. Only about 8-10, but the kids and wife were freaked out and wanted a different room. Front desk staff apologized and was quick to give us a replacement room....More

Thank markjolo
Response from MOHIT S, Front Office Manager at Marriott Memphis EastResponded 3 days ago

Dear Markjolo, Thank you for taking the time to share your valuable feedback. My name is Mohit Sehgal and I am the at the Marriott Memphis East. It has come to my attention that the service you received during your stay was not at all...More

Reviewed 1 week ago

I cannot believe this is a Marriott property. My room is fine (though only just), but...a concierge lounge (I am Marriott Platinum) with no wine or beer in the evening? A restaurant with ONE server to take care of the entire bar and restaurant? It...More

Thank Jeffrey R
Response from MOHIT S, Front Office Manager at Marriott Memphis EastResponded 1 week ago

Dear Jeffery R, Thank you for taking the time to share your valuable feedback. My name is Mohit Sehgal and I am the at the Marriott Memphis East. It has come to my attention that the service you received during your visit to the restaurant...More

Reviewed 2 weeks ago

First off the staff at this property is incredible. I am very picky with the 5 stars I hand out in my reviews but this was very close to getting one just because of the staff. Jazz checked me in and couldn't have been friendlier...More

Thank williamtsawyer
Reviewed 2 weeks ago via mobile

We stayed here one night before flying out the next day. The beds were tiny and very uncomfortable. The air conditioner was spotty, it worked some and didn’t work some. We thought they had a continental breakfast, but we found out the next morning it...More

Thank Emily W
Response from MOHIT S, Front Office Manager at Marriott Memphis EastResponded 2 weeks ago

Dear Emily W, Thank you for choosing to stay at the Marriott Memphis East and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed 4 weeks ago via mobile

A common theme you’ll find in Memphis is they are not big on hospitality. I find that surprising since they really have nothing else going for them except for some good ribs. Southern hospitality does not seem to apply to most places I visit in...More

1  Thank Jonathan W
Response from Rory P, General Manager at Marriott Memphis EastResponded 4 weeks ago

Dear Jonathan, Thank you for taking the time to share your valuable feedback. My name is Martin and I am the General Manager at the Marriott Memphis East. It has come to my attention that the service you received during your recent stay did not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Memphis
#21 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Memphis
#21 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Cindy B
16 May 2017|
AnswerShow all 2 answers
Response from Rory P | Property representative |
Hello Cindy. Our shuttle runs from 5am-11pm. Please let us know if you have any additional questions.
0
Votes
aross66
1 April 2017|
AnswerShow all 6 answers
Response from MGoBlue21 | Property representative |
Hello - we are right on I-240 with easy access to entering the interstate for your drive across the state of Tennessee. We hope to have an opportunity to serve you!
0
Votes
Emerald Y
8 March 2017|
AnswerShow all 4 answers
Response from MGoBlue21 | Property representative |
Hello, the Marriott Memphis East has rooms with 2 beds, 1 king, and also offers suites. We hope that you will come and stay at the Marriott Memphis East.
0
Votes
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12
Room Tips
"Both sides of the rooms have views. I like the interstate view but the other side is looking over a pretty..."
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"Rooms to the East, away from the expressway."
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"Don't stay here"
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"Get a different hotel"
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