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Marriott Memphis East

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#37 of 137 Hotels in Memphis
Certificate of Excellence
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140 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Oakland, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Upon check in the front desk is friendly and helpful. Without asking we were upgraded to a nice big room. We asked for a cork screw. They offered to open the wine and deliver it to the room. When they brought it, it was paired with chocolates and other specials. It was our anniversary and all went out of their... More 

Thank Alyson W
Houston, Texas
Level Contributor
3 reviews
Reviewed 2 weeks ago

This hotel seems to be recently updated and is really nice. The beds are comfortable. Although it is close to a lot of busy roads it is convenient to a lot of restaurants. We walked to one that was very good. We brought our bicycles and there is a super nice park a few miles away for riding. Although I... More 

Thank jdwelch
Level Contributor
61 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

The hotel and room were very clean, nicely furnished and comfortable. It got a little stuffy at night even with the air down and the hotel staff my weekend there were not very friendly or helpful. The worst part was being woken up on Monday morning at 9:00 with banging on every door down the hallway when check out was... More 

Thank Ruth Amy S
MGoBlue21, General Manager at Marriott Memphis East, responded to this review

Good morning Ruth Amy S, Thank you so much for sharing about your experience at the Marriott Memphis East. I'm pleased to hear that you felt our hotel, and guest rooms were very clean, etc. I am disappointing to learn that you felt the staff was not very friendly or helpful, and about being woken up by housekeeping knocking on... More 

Memphis, Tennessee
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 weeks ago

Very typical weekend stay, everything was good, rooms quiet and comfy. A little difficult to get to. We were there on weekend, concierge lounge was closed. They had a neat list of local restaurants which was a nice touch and the front desk staff both were very helpful-Mechelle gave us great recommendations for restaurants and for visiting Beale Street safely,... More 

1 Thank mmemphis2016
Level Contributor
437 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 12 October 2016

We have stayed at this hotel numerous times and have always had a great experience. We recently stayed here and for the first time the experience was not as good. The front desk staff were pleasant and helpful. Josh who drives the van was great, drove us to a restaurant and back. Very out going young man and always spoke... More 

Thank Alabamatripcreator
Chico, California
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 October 2016

The desk staff was very friendly and helpful. Michele helped to make our Memphis experiences enjoyable and efficient by her recommendations . The facilties were very clean and well maintained. The only detraction was the breakfast in the restaurant. We felt the staff did a poor job of explaining the buffet options. The hot items were very picked over, and... More 

Thank Tom S
Lexington, Kentucky
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 September 2016

This is what a full service Marriott business hotel wants to be. Nice concierge lounge, lobby lounge, hotel restaurant, upscale rooms and amenities. Service was notably excellent and helpful. In the hotel industry, some folks understand that long time business travelers really want the hotel to be a sanctuary from the stresses of the job site and the road. Marriott... More 

Thank Jonathan M
Lafayette Parish, Louisiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2016 via mobile

Great hotel, friendly staff, amd clean rooms. One member of our family has severe allergies and asthma. When we booked the room we requested feather free and that the room be very clean because of her high risk of allergic reaction. Not only was the room spectacularly spotless and clean, they even checked/changed the air filter in the room. Truly... More 

Thank Monique B
Baton Rouge, Louisiana
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 August 2016

We stayed at this hotel as part of a "wedding party block." The staff was very pleasant and accommodating. In our case, we were four ladies of a certain age, the youngest (sisters) in a king room adjoining a room with two double beds for our eighty plus years old mother and aunt. Each day, Leticia remembered the names of... More 

Thank 67JW67
Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2016

I was here on a business trip, and this hotel was as good as any Marriott I've stayed in. I love Marriott hotels, and this didn't disappoint. Room was clean and was toiletries were restocked every day (I've stayed places where they don't necessarily replace those every day, they just expect you to use what they give you for a... More 

Thank hdmama2015

108 photos of this hotel

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Dining (2)
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Other (7)

Management photos: Courtesy of the property manager

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Business Centre/Function Rooms (16)
Room/Suite (43)
Hotel & Grounds (16)
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  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Concierge

Additional Information about Marriott Memphis East

Address: 5795 Poplar Ave., Memphis, TN 38119 (Formerly Holiday Inn Select Memphis-East Poplar & I-240)
Region: United States > Tennessee > Memphis
Price Range: $142 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Memphis East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Holiday Inn Select Memphis-East Poplar And i-240
Holiday Inn Select Memphis-East Poplar & i-240 Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Hotel Style:
#19 Romantic Hotel in Memphis
#21 Business Hotel in Memphis
#21 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Memphis East staff and other travellers.
3 questions
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Ellenwood, Georgia
2 months ago
2 months ago

See all questions (3)

Questions? Get answers from Marriott Memphis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles Alabamatripcreator, 12 Oct 2016 | Read review
“All of the rooms I've stayed in have been clean and quiet.”
 of 5 bubbles 909jonathanm, 15 Sep 2016 | Read review
“Quieter rooms are on the east side. West facing rooms face the interstate.”
 of 5 bubbles 284law, 19 Aug 2016 | Read review
“Take the Concierge Level floors (9-10)”
 of 5 bubbles jamessJ9867AU, 3 Jul 2016 | Read review
“The concierge level, floor 10, offers complementary breakfast service and evening refreshments (not on Saturdays). Good views, too”
 of 5 bubbles davidcI5148OT, 16 May 2016 | Read review
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