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First off.... the whole place smells like chlorine. There is a lack of staff and overflowing trash cans. (but they do have nice receptionists.) Then we had to deal with staff stealing money and valuables from guest's rooms. Not to mention lady bugs, beetles, and...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded 18 April 2017
Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every...More
This hotel would have been okay if it had not been for the surplus of lady bugs and spiders that we found in our room. They were coming out of the cracks of the window. We are on a roadtrip and the spiders and lady...More
Thank Nikysha A
Response from Carla H, Manager at Crowne Plaza Memphis EastResponded 13 March 2017
We apologize for the unwelcome guests during your visit. Although we do all we can to combat them, Mother nature takes over at times. We certainly hope that should you return to the are you will come back and give us another chance, we are...More
Great value. They are renovating but no big noise or mess. The bed was extremely comfortable. Our room was remodeled already and had plenty of convenient USB ports. Free breakfast too, but not that great.
This was the worst stay ever...The grounds were not kept up and the building needed major painting and remodeling. When you walked in the hotel smelled awful and the elevators were nasty and dirty. The doors on the rooms were dirty and extremely old. You...More
1 Thank Melle C
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded 9 March 2017
Dear Melle C,
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like...More
It was our first time in Memphis and we wanted a hotel close to the airport for a decent price, so we chose the Crown Plaza. The hotel is a little outdated but the staff was just great!!! Upon arrival there was only one front...More
US$116 - US$184 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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