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    Crowne Plaza Memphis East

    2625 Thousand Oaks Boulevard, Memphis, TN 38118
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (117)
    Room & Suite (52)
    Dining (13)
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    Overview

    • Excellent16%
    • Very good32%
    • Average23%
    • Poor15%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Similar nearby hotels
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 31 January 2016

    Without much planning we booked this hotel online. It is older but in excellent condition; friendly & helpful staff & nice breakfast. After check-out the next day my husband realized that he had lost a very valuable ring!! We were heartsick & after tearing the...More

    Helpful?
    Response from Kimberly R, Manager at Crowne Plaza Memphis East

    Kayto1005, Thank you for you review. I will be sure to pass this compliment on to Jeffrey and his manager. Please feel free to visit us again the next time your travels bring you to Memphis.

    Reviewed 28 January 2016 via mobile

    I read the reviews and thought a few were a bit harsh on the hotel. It is an older hotel but for the most part is up to date. Our room was clean and a bit bigger than I expected. The employees were all incredible...More

    Helpful?
    Response from Kimberly R, Manager at Crowne Plaza Memphis East

    Kristinaw898, Thank you for your review of the hotel! We are delighted that you and your family enjoyed your stay with us. While our hotel condition is not where we would like it to be, we still believe in 5 star service. Please come back...More

    Reviewed 19 January 2016

    Beautiful lobby and very professional front desk. I have a little status with IHG and was upgraded without asking. Nice room with a stunning view. Heat was quiet and TV first class. Had takeout from bar, great brisket sandwich.

    Helpful?
    Response from Kimberly R, Manager at Crowne Plaza Memphis East

    Jim H, Thank you for your review of the hotel. We hope you decide to stay with us again when your travels bring you to Memphis.

    Reviewed 18 January 2016

    Tired. Old. Neglected. The CR Memphis East reminds me of an older rental property where the owner no longer invests in upgrades out of indifference, or careful calculation, based on the accountant's counsel. The room was mostly clean, but ceiling damage near the vent, the...More

    Helpful?2  
    Response from Kimberly R, Manager at Crowne Plaza Memphis East

    Dear CKMBA1A, Thank you for taking time to provide review of your recent stay. Allow me to extend my sincere apologies for the sub par and unacceptable service. I will admit, we do some hotel condition opportunities that we are addressing. That however has nothing...More

    Reviewed 9 January 2016 via mobile

    The room was clean, bed was comfortable. It was also in a convenient quiet location close to the interstate. Breakfast the next morning was pretty decent. However there was only one washcloth and after 2 hours they hadn't brought more at my request.More

    Helpful?
    Response from Kimberly R, Manager at Crowne Plaza Memphis East

    Good Evening John T, Thank you for taking time to provide feedback from your stay. Please allow me to extend my apologies that we did not have enough have towels in your room to accommodate your stay. If we can ever be of assistance to...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$108 - US$205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (117)
    Room & Suite (52)
    Dining (13)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    Jamie R
    I have a room reserved for Saturday and Sunday. I will need a crib. Do I ask for one when I get there?
    8 February 2017|
    Answer
    Response from Carla H | Property representative |
    Yes, just let the desk know upon Check in
    1
    Vote
    Jamie R
    I reserved a room online and didn't see a crib option. Do I wait til I get there?
    6 February 2017|
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    Jamie R
    Is cribs offered at this hotel?
    6 February 2017|
    Answer Show all 3 answers
    Response from Jamie R |
    Do I wait til I get there and ask for a crib then?
    0
    Votes
    Room Tips
    "Ask for the updated room when you book!"
    Read review
    "Inquiry about groups/organization staying while you are there."
    Read review
    "Different hotel"
    Read review
    "At this time, none of the rooms are renovated so there is not a good one to choose from."
    Read review