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DoubleTree by Hilton Memphis Downtown

CancelonUS$130*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$149*
US$130*
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US$149*
US$149*
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DoubleTree by Hilton Memphis Downtown
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1,742 Reviews from our TripAdvisor Community

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Start your review of DoubleTree by Hilton Memphis Downtown
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Reviewed yesterday NEW

The best thing about this hotel is the staff. They are friendly, helpful and professional. We were there for 4 nights (5/23-27/2017) and each day we were greeted at breakfast by a woman (whose name I never got) who was at the podium, and we were waited on by Jyme and Phyllis who were wonderful. The breakfast was expansive and...

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Helpful?
Thank Barbara C
North Perth
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I must say to being confused when I read the reviews on this site of the Double Tree by Hilton Downtown but I figure it may relate to the hotel having and old section and a new section. Or indeed it is a tale of two hotels and people are confusing this hotel on Union Ave with the one on...

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Helpful?
Thank DeanoNorthPerth
About Hotel's Favourite Review
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

Houston, United States
Reviewed yesterday NEW

First floor room has lots of traffic noise, no refrigerator in room. Black out curtain won't close all the way.The heated pool was cold very old hotel with new paint and overpriced rooms. Sink was clogged up when I got there as well as toilet. To their credit staff did fix that promptly. I paid for Hilton and got Motel...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G6878IWjohnl
Nashville, Tennessee
Reviewed 5 days ago NEW

This DoubleTree is literally across the street from the Peabody and the Redbirds Autozone stadium and blocks away from Beale Street, so its location in Downtown Memphis is really very good. The lobby atrium is nothing special except for the large brick facade of a building inside which is really quire cool. There is valet parking which is a necessary...

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Helpful?
Thank MacTraveller64
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

We are so sorry to hear you were disappointed with our guestroom appointment during your recent visit. We strive to provide quality service and accommodations to each of our guests. We will use your comments as we continually evolve to best meet this standard. Thank you once again for your feedback.

Dallas, Texas
Reviewed 5 days ago NEW

Hotel was very clean, efficient and overall friendly. Front desk staff not helpful and had no information about the largest event in the city - very disappointing. Valet staff was AWESOME and always friendly, helpful and accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Susan C
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We will address these issues with our staff and hope that next time you’re in the area, you’ll visit us again and...

Grenada, Mississippi
Reviewed 6 days ago NEW

Couldn't have ask for a better experience than our wedding weekend at this hotel. Many of our guests stayed here and the staff were great. Access to downtown Memphis is wonderful. The only thing I'm not crazy about is valet parking but we never waited longer than 5 minutes getting our car.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F942SXjanm
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis!

Tennessee, United States
Reviewed 6 days ago NEW

An excellent choice for staying downtown Memphis, walking distance to many options for dining, bars, sporting events, Beale Street, etc. My hotel experience is approx 180 days a year and this hotel provides a very fine experience. Staff is friendly, helpful. Hope your stay is awesome....it should be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clyde F
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bethlehem, Pennsylvania
Reviewed 1 week ago

I was in town for my daughter's wedding and spent 5 days at the Doubletree Downtown. Excellent location, excellent service and accommodations. Loved the warm choc. chip cookies. Valet parking was a little steep, but, took good care of my car and offered prompt service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patti S
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

chicago
Reviewed 1 week ago via mobile

This hotel is in great location, walking distance to Beale street, baseball field, Fed Ex Arena and the International BBQ festival at the Riverfront. The staff are friendly and accommodating. The hotel is old and worn and could stand updating but then the prices would be much higher. You get what you pay for. It is clean but worn. If...

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Helpful?
Thank CaribmanChicago
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your feedback. Please know that your comments will not be taken lightly and will be shared with our team to help improve our guest experience. Thank you once again for your feedback.

Memphis, Tennessee
Reviewed 1 week ago

I stay at All Hilton brands. The congestion to get in the hotel is awful. They have valet parking. I was in the street to turn in for about 10 minutes and had to jump in to get in. It was so congested. I did not like that at all. I like Fridays that is next to the hotel and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michelle o
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

I am terribly sorry that your check-in was so congested. Please know that we will be taking measures to ensure smoother check-in's. I hope in the near future you will consider giving us another opportunity. Thank you once again for your feedback.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Region: United States > Tennessee > Memphis
Price Range: $211 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud construction noise on side of hotel with odd number rooms right now We were on 8th floor, a/c was noisy in our room”
barbaracF6246DW, 27 May 2017 | Read review
“There is an open lobby and the event space is well utilized. Pick a higher room.”
MacTraveller64, 23 May 2017 | Read review
“Avoid rooms near the elevator or on the higher floors.”
JWWRIGHT, 18 May 2017 | Read review
“Ask for rear facing room to avoid floodlights from opposite ball field.”
Andy9863, 6 May 2017 | Read review
“Make sure you book a room in new section on higher level of Union Ave location.”
DeanoNorthPerth, 30 Apr 2017 | Read review
5 of 5
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US$130* /night
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Prices are for 1 room, 2 adults
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