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Magnuson Grand Memphis Airport

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Magnuson Grand Memphis Airport
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72 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Miami, Florida
Reviewed yesterday NEW

This hotel was great during my short visit to Memphis. I was a little skeptical after I read some of the reviews but they had a really great price so I decided to give it a shot. The room I got was nice and clean and the location was really convenient (about 4 minutes to the Elvis mansion). Overall it...

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1Thank Andres M
Hamilton, New Zealand
Reviewed 1 week ago via mobile

Don't be fooled by the 'nice' looking lobby pictures, that is as far as the 'niceness' extends! It looks as if they have spent all their money on doing up the chandelier in the lobby, run out and haven't been able to do anything else! I really don't know where to start. I mean the staff were friendly enough and...

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2Thank Monique L
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Hi Monique, Thank you for taking the time to provide us with feedback from your recent stay at our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your...

Linton, Indiana
Reviewed 3 weeks ago via mobile

Inadvertently left my iPad in the room-called to ask the staff to keep it for me and would pick up later. The staff said it was not in the room and keep hanging up on us before we had a chance to explain I used locator on phone on know it was there. We called and they would hang up...

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Helpful?
Thank Peggy W
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear Peggy W: NEGATIVE REVIEW RESPONSE Thank you for taking the time to provide us with feedback from your recent stay at our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your...

Calgary, Canada
Reviewed 18 November 2016

The free shuttle service from the airport is one of the few things in favour of staying here. The hotel used to have conference and service facilities, but no more. You cannot even buy a cup of coffee without leaving the property. Unless you have a car, you walk to Popeye's a block away to eat, and you walk to...

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Helpful?
Thank calgarydragoon
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

HI Calgary Dragoon, Thank you for taking the time to provide us with feedback from your recent stay at our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make...

Kansas City, Kansas
Reviewed 7 November 2016

This hotel is fine, the employees were friendly and it was clean. The area is not the best though. All businesses including the hotel have chain-link fence with barbed wire all around them. But inside the hotel I felt perfectly safe. One other issue is the first night you heard planes flying over until almost midnight, after that I didn't...

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Helpful?
Thank Kelly B
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear Guest, Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM

Cascade, Idaho
Reviewed 3 November 2016

We got a fair rate, that's why we stayed. We were told the motel had new owners and they were fixing it up. Back in the day this was probably a 5-Star motel, but not now. Hopefully they continue to make the improvements needed to fix it back up. We can't knock the room, it was very nice, roomy and...

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Thank Terry T
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Hi Terry T: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM

Dallas, Texas
Reviewed 1 November 2016

This use to be a Clarion hotel which was a dump but new management and renovations and now the Maguson Hotel its a pretty nice place near places to eat nice shuttle and Katrina is a very nice service agent she should be rewarded for her kindness and professional attitude will stay here again and its near Graceland.

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Thank OLDIESGUY
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear Oldiesguy Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM

KC
Reviewed 1 November 2016

I chose to book at this hotel after reading reviews that steadily grew in complimentary opinion. To me this said that either it was bought and is being invested in or management has changed? What I found was a decent room that closely matches the photos from the hotel website. The bathrooms, while clean and functional are probably next on...

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Thank JCMKc
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear JCMKc: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM

Reviewed 19 October 2016 via mobile

Stayed there while on vacation. The front desk receptionist, Katrina, was super friendly, Darlene in Houskeeping was helpful and Carolyn served us breakfast with a smile every morning. We picked the hotel because of proximity to Graceland, but enjoyed our stay because of the hospitality of the staff who went out of their way to help us and make us...

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Helpful?
Thank Deb B
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Hi Deb B: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM

Houston, Texas
Reviewed 17 October 2016

Compared to terrible reviews from previous years, it is obvious that this place is under new management: the staff is very friendly, helpful, and bends over backwards to help you out. The room was clean and perfect for our stay. Very conveniently located, just a short drive to Graceland if you're headed that way. Excellent value for the price.

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2Thank patrickd92016
Management response:

Dear Guest: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Magnuson Grand Memphis Airport is conveniently located 2 miles from the airport, 8 miles to downtown Memphis, and minutes from other local attractions. Graceland Mansion, Memphis Zoo, and the Historic Beale Street District are all near the Magnuson Grand. Along with a great location, the pet friendly Magnuson Grand offers spacious rooms and amenities that offer comfort and convenience at an affordable price. Get in a workout in the fitness center and stay connected with free high speed internet access. Parking is always free, and children 16 and under stay free. Hotel provides complimentary shuttle service to and from the airport. All 240 newly redecorated rooms provide you with the comforts of home. Standard amenities include free high speed internet access, free local calls, in room microwave and mini fridge ... more   less 

Additional Information about Magnuson Grand Memphis Airport

Address: 1471 East Brooks Road, Memphis, TN 38116 (Formerly Extend a Suites)
Region: United States > Tennessee > Memphis
Price Range: $90 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Grand Memphis Airport 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Clarion Hotel Airport Memphis
Clarion Hotel Memphis
Clarion Memphis
Memphis Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Grand Memphis Airport staff and other travellers.
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Questions? Get answers from Magnuson Grand Memphis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My guess - no good rooms. My view an empty parking lot. Noise is from inside the room.”
 of 5 bubbles calgarydragoon, 18 Nov 2016 | Read review
“Probably the bottom floor is best, as the elevators are kind of scary.”
 of 5 bubbles terryt926, 3 Nov 2016 | Read review
“Ask for one of the "allergy-free" rooms”
 of 5 bubbles tavelforbusiness, 17 Oct 2016 | Read review
“This is easy to find in the dark of night and it is reasonably priced.”
 of 5 bubbles 783judyr, 23 Aug 2016 | Read review
“Close to Graceland and the best attraction in Memphis for free Al Green Church go there on Sunday”
 of 5 bubbles E9594ZIbills, 9 May 2016 | Read review
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