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I said Motel 6 Memphis downtown because of its convenience and location and the lack of other hotels available due to a conference that was going on. I noticed on check-in that there were some practices that were troubling in the first of which is...More
We stayed here for 2 nights, passing through on an extended road trip.
Being NYE, everything else was booked out weeks ahead AND way overpriced, so Hotel 6 seemed like a good option at the time of booking.
Although it is not within close proximity...More
Around the backside of the building the wood is torn off and you have to be buzzed into the office just to check in & out. My brother and I did not feel comfortable at all staying here. He kept worrying that someone would break...More
Response from 6Team, Guest Relations Manager at Motel 6 Memphis DowntownResponded 31 January 2018
Dear Guest, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and...More
I do not recommend. Dirty and smelly. Cigarette burns on comforter. Bed bugs, etc. Go somewhere else! All other hotels were full, and it was a last minute trip. Next time, I will be sure to plan ahead.More
Response from 6Team, Guest Relations Manager at Motel 6 Memphis DowntownResponded 24 January 2018
Dear Guest, We strive to deliver a high guest experience, but it sounds as though we did not perform to our usual standards in this case. We take bed bug reports very seriously. We sincerely apologize for your experience and for the unsatisfactory response you...More
We stayed here for the Liberty Bowl. Is was the last place near downtown and so even though it had poor reviews we decided to try it. Very basic. No free WiFi. No breakfast. Rooms open to the outside. We weren’t there much but it...More
Thank Todd H
Response from 6Team, Brand Experience Team Member at Motel 6 Memphis DowntownResponded 2 January 2018
Todd, Thank you for taking the time to post your review. We sincerely apologize for your unpleasant stay due to any inconveniences you experienced which led to your unsatisfactory stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details...More