The Royal Oak Hotel
The Cross, Welshpool SY21 7DG Wales
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Avg. C$167 /night, 3/19 - 3/20
C$239
per night
C$181
per night
C$122
per night
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About
#1 of 1 hotels in Welshpool
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Royal Oak Hotel, Welshpool is a stunning Hotel & Wedding Venue with a restaurant, bar, with meeting & function space. Part of the multi-award winning Coaching Inn Group estate, you can expect a stay like no other. With 25 individual & uniquely designed bedrooms with plump pillows, premium linens, luxury toiletries, and all the modern amenities including our Queen Elizabeth Suite; The Royal Oak Hotel is the perfect place to unwind in Welshpool. Our restaurant is the ideal place to dine as a couple, or family and friends for a full table service restaurant experience. Featuring options to satisfy all tastes and dietary requirements, our chef's cook their menu with fresh, local produce, prepared and cooked to the highest standard. Our bar provides a welcoming sanctuary to stop and enjoy a drink. With a full-stocked bar featuring a premium wine list, handmade cocktails, as well as a premium spirit & draught offering. Non-alcoholic options are also available.
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Property amenities
Free High Speed Internet (WiFi)
Highchairs available
Conference facilities
Baggage storage
Non-smoking hotel
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Meeting rooms
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Blackout curtains
Bathrobes
Desk
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to VisitWales.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
The Cross, Welshpool SY21 7DG Wales
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Chester Airport
58.5 km•
See all flights
Liverpool John Lennon Airport
77.8 km•
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Rental Cars
30 Restaurants
within 0.5 kilometers
Reviews
4.5
1,747 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Royal Oak Hotel is often celebrated for its prime central location and its inviting atmosphere that exudes vintage charm. Guests consistently commend the spotless cleanliness of the rooms and the hotel's overall welcoming vibe. While the staff's attentiveness and professionalism frequently earn praise, some visitors have experienced minor lapses in service efficiency.
Room comfort and tasteful decor are highlighted, though the lack of air conditioning has been noted during warmer periods. Opinions on value and amenities vary, with some guests finding the hotel to be a reasonable choice, despite occasional issues like poor water pressure.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Pricey
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
My parents were staying here for 2 nights but as they had the last room available, I had to book into alternative accommodation. Luckily, a room became available for the next day, so I moved here and was very glad I did! The Royal Oak is a very smart hotel with professional and polite staff. The hotel was spotlessly clean. I stayed in Room 209 (a twin room) which had a sheep theme and colour co-ordinationated decor. There's a Roberts radio in every room which they have on for your arrival. I definitely felt spoilt here! The toiletries are high quality and there are bathrobes in the wardrobe for you to use. The handwritten message on the notepad in the bedroom from the housekeeping staff was a lovely touch! They do an amazing job! I had an excellent night's sleep in one of the soft beds and woke feeling relaxed. I had a pleasant view over the hills. The WiFi was fast and easy to connect to. When you arrive, you have to book a slot for breakfast. There's both Continental and hot breakfast options. I have food allergies and intolerances and I found them to be understanding, however they don't have a seperate allergen menu/ingredients list. They just print symbols by each menu item to show allergens. I took a risk and was glad I did. They do allow you make up a breakfast/dinner from menu items so don't have to have the set meal that is listed. Service at breakfast was cheery and fast, which was at contrast to dinner the night before where service was very slow despite there only being one other table occupied. They add the cost of meals (minus breakfast which is included) to your bill at the end.
I'd definitely recommend staying here. I was made to feel very welcome indeed!
Thank you so much!
I'd definitely recommend staying here. I was made to feel very welcome indeed!
Thank you so much!
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: We thought the food in the restaurant was overpriced for what you got.
The free hotel car park is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a lovely hotel! Even when I checked in at 12am the night porter was very accommodating and very helpful.
The room was beautifully presented with everything you could need including toweling robes!
Would highly recommend for anyone staying in the area
The room was beautifully presented with everything you could need including toweling robes!
Would highly recommend for anyone staying in the area
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Pleasant staff and overall an OK stay but with a few niggles. The room had one smaller chair at a desk and a larger armchair for which there really wasn't sufficient room; it either had to partially block the path from one side of the bed of block access to the wardrobe. The first couple of nights we didn't sleep well because the room was too hot but then we realised that the heating was on all night and we were able to turn it way down which solved the problem. The cleaning could have been better - a chip of paint on the bathroom floor was there our entire stay which suggests that the floor wasn't cleaned. Also a used water glass was never replaced - a couple of days it was placed with a wine glass and then a beer glass brought up from the bar which were removed but the water glass was never replaced.
One irritation was that before arrival, and after making restaurant bookings, I kept receiving daily emails asking me whether I would like to make a restaurant reservation - I even received a similar email after we checked out!
One irritation was that before arrival, and after making restaurant bookings, I kept receiving daily emails asking me whether I would like to make a restaurant reservation - I even received a similar email after we checked out!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked on day of arrival (Wednesday) via Hotels.com. US$240 Inc. taxes. Happily, we managed to find the last space in the hotel’s car park despite the wedding reception. Central location but surrounding streets can be noisy at night. Pull-out sofa bed was not comfortable for our son. For the nightly rate, I would expect more, including an in-room refrigerator so that we wouldn’t have to rely on the sachets of UHT milk for our morning tea. No fans in the room. Main bed was comfortable and bathroom was clean and well-equipped. Full English breakfast (included) was okay - everything seemed a little dry like it had been in the oven, or under IR lamps, for too long — apart from the toast which was undercooked. Service was good, however, and we always felt welcome.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very pleasantly surprised by my lovely room (209) and all the nice touches, especially to arrive and hear Radio 3 playing quietly on the Roberts radio! The hotel kindly upgraded me to a superior room at the back, as I'd checked in early online and asked for a quiet room. I couldn't find the car park but Jordan the manager talked me in and was also super helpful with getting bags to my room. The room was spacious, comfortable and a nice temperature. I ate dinner in the restaurant and thought it was nice food: slightly expensive but a pleasant atmosphere and it looked nicer than anywhere else nearby. This was a last minute booking as I tacked an extra night onto a work trip to break up my journey home - a pleasant surprise which exceeded expectations. I enjoyed a quick stroll along the Montgomery Canal before sunset.
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Date of stay: January 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: As you go into town past Tesco and Aldi, look for Mark's Auto Accessories. The car park is a red...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Coaching Inn Group Managment Team, Owner at The Royal Oak Hotel
Responded Jan 27, 2025
Janedee12024, thank you so much for the positive review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
30 Advanced (motor)Bikers descended on Welshpool last weekend. The hotel had previously provided a selection of dinner options and we opted to make selections in advance to avoid delay and confusion. On arrival we were taken in to a beautifully laid out function room with long table, crisp white table cloths with shiny glassware and cutlery. The large high-ceilinged room was light and airy. The Manager lead a team of efficient, cheerful staff who served the food smack on time with everyone receiving exactly what they asked for. The feedback from a group who are often very sparing with their praise was, without exception, extremely positive; with more than one remarking that it was "The best meal the group had eaten since starting this annual trip several years ago."
First rate service by staff with a genuine interest in customer care.
I would be very surprised if they didn't all demand to return next year. Lindsay Wilson
First rate service by staff with a genuine interest in customer care.
I would be very surprised if they didn't all demand to return next year. Lindsay Wilson
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Oak, General Manager at The Royal Oak Hotel
Responded May 4, 2022
We’re delighted that you have taken the opportunity to share your experience with us. It’s great to read that your visit to The Royal Oak Hotel was excellent and that our superb staff made your trip even more special. We would be delighted to welcome you and the group back again if you decide another trip is order!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 2 nights on a reasonably priced leisure deal and were delighted by our superior room and restaurant food and service. The spacious room was beautifully decorated with a comfortable king sized bed and powerful shower over the bath. Little extras included H2K luxury toiletries and chocolate bars. Fresh milk was available from the front desk for tea and coffee in the bedroom. The room was serviced each day which is less common these days since covid.
The evening food in the restaurant was excellent with the service both friendly and efficient. Breakfast was less good but ordered from the menu replacing the traditional buffet.
Finally, plenty of free parking was available in the hotel's private car park.
The evening food in the restaurant was excellent with the service both friendly and efficient. Breakfast was less good but ordered from the menu replacing the traditional buffet.
Finally, plenty of free parking was available in the hotel's private car park.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Oak, General Manager at The Royal Oak Hotel
Responded Aug 31, 2022
Thank you very much for taking the time to share your experience with us. We’re delighted that you had a wonderful stay with us. It’s great to read that you were delighted with our team and bedroom and extras. We look forward to welcoming you back again in the future should you return to Welshpool.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located at the heart of this small town and offers everything a visitor to the area needs. The ground floor is given over to a variety of areas to eat, drink and relax. The hotel food is top notch and the portions excellent, particularly at dinner. Plenty of friendly and helpful staff around. Some rooms have secondary double glazing, but not all. My bed was comfortable and I'd 3 nights of good sleep. There is no lift in the hotel due to the age and layout of the building, so be aware of this when booking. There is a rear entrance to the hotel directly opposite the Tourist Information Centre, which gives access to the sizeable car park - it's also the quickest approach from the nearby bus station. If you're arriving by train, be aware Welshpool is an unstaffed station with no taxi rank - allow 10/15 minutes to walk to the hotel. All in all I'd a thoroughly enjoyable stay - the only thing I'd say is I'm not sure the brown carpets on the upper floor stairs and landings strike quite the right note.
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Date of stay: June 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed in many, many hotels and none have reached the standards of the Royal Oak. A handwrittren note from housekeeping, a small room spray, radio on quietly, outstanding TV, books to read on the windowsill, magnificent coffee machine, etc. Helpful auto night light in the bathroom.
Friendly and chatty staff who seem to get on well gathering from the laughter. Our evening meal was delivered via Zachary who was helpful, informative and chatty. Our breakfast was slightly puzzling as the menu was in priced sections however no need to worry you just ask for everything an dit is quickly delivered. Huge portions and you are encouraged to ask for more. Parking is free and they have a road map to lead you to it - you need one! Very reasonable prices and good quailty food.
Friendly and chatty staff who seem to get on well gathering from the laughter. Our evening meal was delivered via Zachary who was helpful, informative and chatty. Our breakfast was slightly puzzling as the menu was in priced sections however no need to worry you just ask for everything an dit is quickly delivered. Huge portions and you are encouraged to ask for more. Parking is free and they have a road map to lead you to it - you need one! Very reasonable prices and good quailty food.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Steep stairs, bit no lift.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Oak, General Manager at The Royal Oak Hotel
Responded Oct 5, 2022
We’re delighted that you have taken the opportunity to share your experience with us. It’s great to read that your visit to The Royal Oak Hotel was such a success and that our superb staff and added extras in our rooms made your trip even more special. Next time you are back in Welshpool we would be delighted to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So so so disappointed!! Won’t be visiting again for sure!
Pre ordered meals for 7 people, THREE starters and 7 mains..
The three starters ordered were as described below on the menu ‘whole baked Camembert in a sourdough loaf’.. we got a cut up slice of Camembert in a pot that you would only normally serve something like olives in! And a few pieces of bread that were again ridiculously small. We ordered these obviously to share on the table, we just about had a mouthful each and I wish I was being dramatic. To make it better this cost us £15.75 PER ‘PORTION’!! When the lady came to clear the plates I asked her (very politely) if this was correct because we were all in complete shock, she said it was, to which I stated that we have eaten at restaurants of the same chain and it’s been completely different (has actually been as described on the menu) to which she told us that the portion size can change and the price still stay the same!! Baffling!!
Then we move onto the main, 5 had roast beef, veg was raw and beef was overcooked and even burnt on the edges. Most was left, 2 ordered fish and said theirs was okay.
All in all so so disappointing and at the price we had to pay as well was ridiculous. I’ve actually never been one to complain about food so this is a first for me, but feel like it needs to be known by the restaurant/chain/hotel/chef potential customers etc. that this is not okay, technically false advertisement if you think about it!
All in all not a good experience even waiting for a table when we had pre booked and pre ordered. Real shame to then hear from others, that they had actually had similar experiences there when we’ve mentioned it to them. I hope anyone going has better experiences but I wouldn’t bet on it!
Pre ordered meals for 7 people, THREE starters and 7 mains..
The three starters ordered were as described below on the menu ‘whole baked Camembert in a sourdough loaf’.. we got a cut up slice of Camembert in a pot that you would only normally serve something like olives in! And a few pieces of bread that were again ridiculously small. We ordered these obviously to share on the table, we just about had a mouthful each and I wish I was being dramatic. To make it better this cost us £15.75 PER ‘PORTION’!! When the lady came to clear the plates I asked her (very politely) if this was correct because we were all in complete shock, she said it was, to which I stated that we have eaten at restaurants of the same chain and it’s been completely different (has actually been as described on the menu) to which she told us that the portion size can change and the price still stay the same!! Baffling!!
Then we move onto the main, 5 had roast beef, veg was raw and beef was overcooked and even burnt on the edges. Most was left, 2 ordered fish and said theirs was okay.
All in all so so disappointing and at the price we had to pay as well was ridiculous. I’ve actually never been one to complain about food so this is a first for me, but feel like it needs to be known by the restaurant/chain/hotel/chef potential customers etc. that this is not okay, technically false advertisement if you think about it!
All in all not a good experience even waiting for a table when we had pre booked and pre ordered. Real shame to then hear from others, that they had actually had similar experiences there when we’ve mentioned it to them. I hope anyone going has better experiences but I wouldn’t bet on it!
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Date of stay: July 2024Trip type: Travelled with friends
Value
Location
Cleanliness
Service
Room Tip: Don’t eat there if you can help it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Sorry we will not be showing the CL Final but there are pubs in town that will be.
The Royal Oak is an older hotel and accessibility is something of an issue.
Hello,
The hotel dose not have a lift i'm afraid, and we don't have any ground floor rooms. The hotel on has rooms on the first or second floor.
Regards
Hi, Thank you for your question. Yes, We have Twin rooms that have 2 single beds suitable for 2 adults.
Parking in Welshpool is all about understanding the one-way system. You will probably miss the entrance the first couple of times. I would sugest parking by the information centre and walking around the centre on foot first - this should help you to understand the layout and the pitfalls - if you miss the entrance, it's a big loop to go back to the information centre car park and start again.
A map of Welshpool may not help.The one bugbear is the traffic lights just after Morrison's if you come in from the airport.
If you do decide to take a walk around, I would suggest doing so either in the evening or before lunch - it's one quirky place (there's onwhere quite like it, that's for sure)
"There is a car park in Church Street which is 1 minute walk - it’s free after 6pm!"Read full review
"As you go into town past Tesco and Aldi, look for Mark's Auto Accessories. The car park is a red and white barrier just after that."Read full review
"Well worth a visit, everything you need for a comfortable stay. Wine a bit pricey but that's normal."Read full review
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PRICE RANGE
C$142 - C$206 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomWalesPowysWelshpool
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Royal Oak Hotel
Which popular attractions are close to The Royal Oak Hotel?
Nearby attractions include The Witch of the Willows (0.03 km), Powysland Museum And Welshpool Library (0.2 km), and Celtic Company (0.04 km).
What are some of the property amenities at The Royal Oak Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Oak Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Royal Oak Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Oak Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Royal Oak Hotel?
Conveniently located restaurants include Spice Fusion Indian Restaurant, The Cornstore, and The Bay Tree Vintage Tea Rooms.
Is The Royal Oak Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Welshpool.
Are any cleaning services offered at The Royal Oak Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Oak Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Royal Oak Hotel?
Many travellers enjoy visiting The Old Station (0.5 km) and Poultry Cottage (4.1 km).
Is The Royal Oak Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.