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Travelodge Cardiff M4 Hotel

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1 room 2 adults 0 children
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Travelodge Cardiff M4 Hotel
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114 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Essex, United Kingdom
Reviewed 4 weeks ago

the hotel is ok, in need of a spruce up in some areas, a lot of wind noise which kept me awake all night from the railing outside the windows and from other people in the corridor int he mornings, staff all very pleasant, i think the room was over priced for what it was £40 a night ,

Review collected in partnership with Travelodge
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Helpful?
Thank Trinculouk
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

We're concerned to hear of your recent experience at our Cardiff M4 Travelodge and we appreciate you taking the time to leave us your review. We strive to offer our guests a good night’s sleep and an enjoyable experience whilst staying with us. That is why we are sorry to hear that you were not positively impressed by your last...

Rotherham, United Kingdom
Reviewed 19 February 2017

Other hotel guests very noise after midnight kept other guest awake people kept us awake throughout the night constant chattering in the early hours others going around inside trying to see who it was up to three in the morning laughing and giggling probably would have slept better In my car rather than in the hotel complex

Review collected in partnership with Travelodge
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Helpful?
Thank christopherdY4374KW
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review and we are sincerely sorry for the disturbance you experienced during your stay. Whilst we do ensure that a member of staff patrols the corridors in the later hours and we do request that guests observe reasonable noise levels, we do apologise that these measures were not enough to make your stay more comfortable. Please...

Croydon, United Kingdom
Reviewed 5 January 2017 via mobile

3rd time staying. staff are helpful however the room we stayed in this time was the size of box. barley could walk round the room for what limited time we was there. Will stay in town text time and pay for u a quality room

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Helpful?
Thank HanLex111
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review. We're sincerely sorry to learn that you were not positively impressed with the standard of your accommodation. We will be sure to raise your feedback with our hotel management team. Thank you again and we hope to welcome you back and continue improving your views on Travelodge.

Reviewed 12 December 2016 via mobile

Hotel was clean and was fine however staff were not helpful. We were put in room 130 having booked a family room with internet. However there's no internet available in this room. Tried all the normal things and internet is available at the top of the stairs but as you turn left for the room the wifi is not available....

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Helpful?
Thank Claire F
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. It’s great that you found the hotel to be clean however we are sorry to learn that you found the staff to be unhelpful as we expect all staff members to provide to provide a high level of service at all times. Your comments have been passed onto the hotel manager and we hope to...

Paris, France
Reviewed 8 December 2016

Staff friendly and present for late arrival 00h30 Late checkout booked in advance with no problems Location on M4 was ideal for our requirements Value for money - not too expensive but clean and confortable

Review collected in partnership with Travelodge
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Helpful?
Thank ErwanStephens
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your positive review of our Cardiff M4 Travelodge. We're pleased to learn your stay was great value and your room was clean. We aim to provide a comfortable stay for our guests and we're thankful to learn this has been achieved. Please rest assured we will pass your lovely comments to the hotel team, thank you...

Aberystwyth
Reviewed 7 December 2016

Our room was lovely, modern, clean and well equipped. The reception staff on arrival was welcoming but we had to ask about food and drink availability. The corridor leading to our room needs updating, it's not in great condition and is a stark contrast to our room.

Review collected in partnership with Travelodge
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Helpful?
1Thank slockyer1961
Blaenau Ffestiniog, United Kingdom
Reviewed 20 November 2016

Great little Travelodge. Easy to get to and once there had plenty of parking space outside whilst it had Burger King, Costa, Greggs and WH Smith on site, so it was ideal for us and our young children as a last minute booking. Hotel staff were friendly and our room was very clean and comfortable. Only 15 minute drive from...

Review collected in partnership with Travelodge
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Helpful?
1Thank 800edwynr
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room and the service from your staff. It is also our aim to offer accommodation in convenient locations and we...

Wales
Reviewed 20 November 2016

Bed not made up despite request so has to wait with tired young child for reception staff to come and make it up. Bathroom very unclean - remnants of previous occupiers shave all round sink. Water cold

Review collected in partnership with Travelodge
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Helpful?
Thank rubyrock79
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. We hope that...

Lichfield
Reviewed 20 November 2016

We booked a little while ago and were a little concerned after reading some reviews, after we had booked and paid, but as this was for just one night we took the decision to run with it, and we are so pleased that we did. The hotel is a little out of Cardiff, around 10 miles, we used a park...

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Helpful?
1Thank Strawberry1967
wrexham, north wales
Reviewed 14 November 2016

Every staff member was polite and really helpful, cannot praise them enough, location good and greggs bacon sandwich for brekkie just outside the reception area was brilliant! Rooms were tired, I've been in a lot nicer Travelodge's and hearing a dog barking in one of the rooms was a bit off putting, with a bit of an update this hotel...

Review collected in partnership with Travelodge
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Helpful?
1Thank jolovesholidays
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience so it's great you found the staff to be friendly and that you were happy with the location of the hotel. Thank you for taking the time to provide...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Cardiff M4 Hotel

Address: Moto Service Area, M4 Motorway, Pontyclun CF72 8SA, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Pontyclun
Price Range: $70 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Cardiff M4 Hotel 2*
Number of rooms: 266
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Also Known As:
Travelodge Cardiff West Hotel Pontyclun
Travelodge Pontyclun
Travel Lodge Pontyclun
Pontyclun Travel Lodge
Pontyclun Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Cardiff M4 Hotel staff and other travellers.
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Waterford, Ireland
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfortunately as this hotel is so close to the motorway and you need a good sleep i wouldnt chose this hotel.”
 of 5 bubbles craigharris, 16 Oct 2016 | Read review
“Ask for a room facing the car park if noise is an issue.”
 of 5 bubbles AikaterineXXVI, 12 Sep 2016 | Read review
“Go to a different hotel!”
 of 5 bubbles 100Jeanjeannie, 8 Sep 2016 | Read review
“Avoid anything on the M4 side ( we were 118)”
 of 5 bubbles Teddybug84, 13 Aug 2016 | Read review
“Location itself is just too noisy for light sleepers”
 of 5 bubbles paulgB6639RS, 13 Jul 2016 | Read review
5 of 5