Ciyé Hotel
Av. Tercer Mundo, 5, San Francisco 63729 Mexico
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Avg. C$243 /night, 1/15 - 1/16
C$259
per night
C$251
per night
C$243
per night
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About
#1 of 8 small hotels in San Francisco
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
City View
Languages Spoken
English, Spanish
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Boating
Airport transportation
Business Centre with Internet Access
Street parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Shallow end in pool
Bar / lounge
Coffee shop
Breakfast available
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Diving
Golf course
Hiking
Horseback riding
Snorkelling
Bicycle tours
Fishing
Patio
Walking tours
Taxi service
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
Laundry service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Extra long beds
Walk-in shower
Safe
Seating area
Separate dining area
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Kitchenette
Minibar
Oven
Refrigerator
Kitchenware
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
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Ordaz
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Detailed Reviews
Property's Favourite Review
We loved Ciyé hotel! It was a beautiful and relaxing hotel with amazing service. The pool was wonderful and location was great for getting around town. We loved that they provided amenities such as a coffee maker, beach umbrella, bikes, etc. Since it is centrally located, it was a bit noisy at night but they provided earplugs, which was great so it wasn’t a problem. The jacuzzi was not on, which would have been enjoyable in the evening but it was pretty hot out during the day so makes sense that it wouldn’t be warmed. I would absolutely recommend this hotel and hope to stay here again sometime. We loved our stay at Ciyé!
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Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Use the provided earplugs for sleeping!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Ciye, Administración de ingresos at Ciyé Hotel
Responded Mar 8, 2024
Wonderful that everything went very well on your vacation, delighted to be part of your experience. We will be happy to see you soon. Could you write to us at mkt@ciyehotel.mx? We want to give you a gift for your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A group of 15 of us stayed here in December and the hotel and staff were phenomenal! Azul from the Front Desk had previously shown us all of the room types and each one of them looked well designed, spacious and spotless. Mayra, the GM, was beyond helpful throughout our stay. That could be said for the entire staff from beginning to end. Between their wonderful team, the beautiful hotel and the prime locations, we definitely look forward to returning soon!
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Date of stay: December 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciyé Hotel Mercadotecnia, Ventas at Ciyé Hotel
Responded Jan 10, 2022
Thanks for your amazing feedback Matt. We´ll see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 2nd time staying at the Ciye Hotel. We love the location in the center of town, the exceptionally clean rooms, the low key atmosphere (only 20 rooms), the option of the private pool on the roof or being 1 block from the beach and MOSTLY the awesome staff - from the front desk to the cleaning staff as well as the pool/bartender hosts. Everyone was very friendly and incredibly helpful. We will definitely be back!
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivonne Lucio Pérez, Accounting / Finance at Ciyé Hotel
Responded 2 weeks ago
Hello! Thank you very much for sharing your experience with us and for choosing us again for your stay in San Pancho. It fills us with joy to know that you enjoyed our location, the exclusive atmosphere, the relaxation options such as the pool. Our team will be delighted to know that your kindness and service left such a positive impression. Your recognition motivates us to continue offering memorable experiences to our guests. It will be a pleasure to welcome you again at Ciyé Hotel! If there is anything we can help with for your next visit, please do not hesitate to contact us. 😊 Greetings from paradise, The Ciyé Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In this review, it is important to mention that San Pancho is a very small beach town so the hotel options are limited. I had a standard guest room for four nights at around $200 US per night. I suspect that the Ciye Hotel is one of the newer and nicest hotels in town. My positive impressions were that the rooms are very clean and the bed was comfortable. The staff was friendly and helpful.
This hotel is located in the busy part of this small town and for that reason, the noise is a problem when you are trying to sleep. All guest rooms are on the periphery of an internal open air courtyard and above the main street. On the first floor of the courtyard are businesses including a restaurant that is open late with entertainment. There is a lovey large tree in the center of the courtyard that is home to many vocal birds that start calling out early in the morning. So you try to go to sleep with the sound of the bar and street noises and are awaken by the birds. It was clear that the hotel owners are aware of the noise problem as they give you ear plugs in your room. The rooftop of the hotel has a small swimming pool and bar with a comfortable lounge area. From there you can see the ocean one block to the west.
There is a narrow balcony but it is really too narrow to use comfortably. There is not a clothes closet but there is a niche for hanging clothes. Also no phone or TV in the room and the hotel does not have an elevator. You can probably get help from the staff to take your luggage up or down the stairs. The hotel does have wifi which was somewhat reliable. The hotel provides a very light morning "breakfast" that included a piece of bread, coffee and fresh orange juice. Because the room has no table or desk they provide a small dining tray. The room did have a nice ceiling fan and AC unit.
This hotel is located in the busy part of this small town and for that reason, the noise is a problem when you are trying to sleep. All guest rooms are on the periphery of an internal open air courtyard and above the main street. On the first floor of the courtyard are businesses including a restaurant that is open late with entertainment. There is a lovey large tree in the center of the courtyard that is home to many vocal birds that start calling out early in the morning. So you try to go to sleep with the sound of the bar and street noises and are awaken by the birds. It was clear that the hotel owners are aware of the noise problem as they give you ear plugs in your room. The rooftop of the hotel has a small swimming pool and bar with a comfortable lounge area. From there you can see the ocean one block to the west.
There is a narrow balcony but it is really too narrow to use comfortably. There is not a clothes closet but there is a niche for hanging clothes. Also no phone or TV in the room and the hotel does not have an elevator. You can probably get help from the staff to take your luggage up or down the stairs. The hotel does have wifi which was somewhat reliable. The hotel provides a very light morning "breakfast" that included a piece of bread, coffee and fresh orange juice. Because the room has no table or desk they provide a small dining tray. The room did have a nice ceiling fan and AC unit.
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Date of stay: November 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Ciye, Ventas at Ciyé Hotel
Responded Nov 14, 2022
We are sorry for the inconvenience Ms. Kjanwn, indeed sometimes being in the center of the town, it can be noisy on the weekend. We have the master rooms that can be quieter because they are in the interior area of the hotel. The restaurants that are in the lobby have a maximum of 11 pm to turn off the music, thinking of a better rest for the guests, the rooms that face the main street have double glazing to isolate the noise as much as possible and we provide everyone with earplugs ears if needed. We appreciate your comments and we are constantly improving thanks to your opinions. Greetings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Many of the negative reviews I read before booking were accurate. The hotel location is a short walk from the beach, but on the main street. Which means LOUD noise at night. Knowing this is problem, the hotel provides ear plugs - which are not sufficient to block the noise (but thankfully places shut down by 11 pm).
For the HIGH PRICE, you get little in return: you're paying a lot for minimalist design. There's a fridge in the room, but no coffee maker (for over $300 a night this should be provided); I did not see a hair dryer (you'd expect at these prices); the bed was comfy but the pillows are hard foam rocks (you'd expect down pillows when you're paying Hilton prices). And the "breakfast" is a joke: a croisante, jam, butter, juice, tea or coffee.
I had chosen the hotel because it had a rooftop pool but it was disappointing: it is not heated, and was too cold to swim. Plus they constantly had music playing which I found distracting and not relaxing at all. It was impossible to chill and just read a book with the music always playing. I would have preferred to hear the ocean waves. I wished they would stop playing music during the day perhaps only at happy house or maybe in the evening.
The best part of the hotel is the jacuzzi. You could only really see the ocean from the jacuzzi (not the pool), because it is elevated. It had the best view. But really it was not worth paying over $300 a night for it. And there is no advantage in being "close to the beach" because the town is so small that every place is close enough.
Save your cash and stay somewhere else.
For the HIGH PRICE, you get little in return: you're paying a lot for minimalist design. There's a fridge in the room, but no coffee maker (for over $300 a night this should be provided); I did not see a hair dryer (you'd expect at these prices); the bed was comfy but the pillows are hard foam rocks (you'd expect down pillows when you're paying Hilton prices). And the "breakfast" is a joke: a croisante, jam, butter, juice, tea or coffee.
I had chosen the hotel because it had a rooftop pool but it was disappointing: it is not heated, and was too cold to swim. Plus they constantly had music playing which I found distracting and not relaxing at all. It was impossible to chill and just read a book with the music always playing. I would have preferred to hear the ocean waves. I wished they would stop playing music during the day perhaps only at happy house or maybe in the evening.
The best part of the hotel is the jacuzzi. You could only really see the ocean from the jacuzzi (not the pool), because it is elevated. It had the best view. But really it was not worth paying over $300 a night for it. And there is no advantage in being "close to the beach" because the town is so small that every place is close enough.
Save your cash and stay somewhere else.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Ciye, Administración de ingresos at Ciyé Hotel
Responded Jan 22, 2024
Dear guest, first of all we are sorry for the inconvenience during your stay. New Year's Eve parties are normally festivities that are celebrated a little after 12 pm and cause noise problems throughout the town, not just in the center. I also consider that when we are dissatisfied for a reason like this, we see everything with cloudy lenses and we want to see everything wrong. The hair dryer was always in the bathroom cabinet and the coffee maker was always available to our guests at no cost. You just had to ask for it, the information was on the side of your bed. The music is also at an appropriate volume so as not to be annoying, there are people like you who are a little more sensitive than normal to noise, and on some occasions we have done our best to please customers with their requests as long as it does not disturb the others. We would have loved to know your concerns so that we could support you with whatever was in our power.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
My partner and I stayed at Hotel Ciyé a couple of days ago, and our experience was wonderful. We arrived at night and without reservation, and although the price of 3500 pesos per night seemed high initially, we had no choice, as it was the only hotel in the village open at that time. However, the next day we realized that the price was worth 100%.
For starters, the room was beautiful, impeccably clean and had a very nice balcony that allowed us to enjoy a lovely view. Early in the morning, we were brought a light breakfast straight to our door, consisting of coffee, juice and a delicious croissant.
Upon going down to reception, we were informed that the hotel offered bicycles for free so that guests could walk and get to know the village. Later, when we wanted to go to the beach, we were offered umbrellas and chairs at no extra cost, which was a great relief as otherwise we would have had to rent them on the beach.
In addition, the hotel has an amazing pool and we were given a coupon for two drinks from the poolside bar, which was a very nice detail.
In short, although the initial price surprised us, the quality of the facilities and services included made our stay worth every weight. We definitely recommend Hotel Ciyé for a pleasant and worry-free stay.
For starters, the room was beautiful, impeccably clean and had a very nice balcony that allowed us to enjoy a lovely view. Early in the morning, we were brought a light breakfast straight to our door, consisting of coffee, juice and a delicious croissant.
Upon going down to reception, we were informed that the hotel offered bicycles for free so that guests could walk and get to know the village. Later, when we wanted to go to the beach, we were offered umbrellas and chairs at no extra cost, which was a great relief as otherwise we would have had to rent them on the beach.
In addition, the hotel has an amazing pool and we were given a coupon for two drinks from the poolside bar, which was a very nice detail.
In short, although the initial price surprised us, the quality of the facilities and services included made our stay worth every weight. We definitely recommend Hotel Ciyé for a pleasant and worry-free stay.
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is incredible how central it is and the quality of the rooms. Everything super clean and fresh. The rooms have a fan and air conditioning so you never suffer from heat. They give you a super delicious breakfast to start your day and they lend you everything you need for the beach.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
San Pancho in Nayarit is one of the most bautiful places to visit in Mexico and Hotel Ciyé is a Great place to stay, all decoration was perfect they really took care of all aspects to create a great atmosphere . the rooftop was a nice place to have some drinks and see the sunset wich is one of the most beautiful things to see in San Pancho. All employees were very considerate and helpful.
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Team, Ventas at Ciyé Hotel
Responded Mar 23, 2022
Thank you for your feedback, it is very important to know that we made your stay comfortable and enjoyable. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came over to San Pancho from Sayulita for the last night of our vacation and could not be more pleased by the calm, welcoming environment of this hotel. We arrived prior to check-in and reception offered to store our bags and provided us with beach chairs and towels. The location is on the main street, so plenty of restaurants and shops close by. We enjoyed drinks served at the rooftop bar and had the hot tub to ourselves, which had amazing views. Beds were comfortable and rooms had quiet ceiling fans and air conditioning. Highly recommend!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Ciye, Ventas at Ciyé Hotel
Responded Feb 15, 2023
Luz, it's nice to know that you really enjoyed your stay in San Pancho and the hotel. We hope to see you soon. Thank you for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay was great, the workers at the hotel are professionals and very accommodating. My only complain about the hotel is the bed was not comfortable. The mattress is on top of a cement square that made is very hard. The room does not have a television, I asked and was told that it was for guest to disconnect, I agree to a certain extend, but I would like to have the choice of using the television or not. I stayed at a front room, the bar downstairs played very loud music until midnight.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Ciye, Ventas at Ciyé Hotel
Responded May 19, 2022
Hello Meander, thank you very much for your comments. We are glad that you enjoyed your stay. We are going to check that the bar downstairs respects the noise schedule, until 11 pm.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Try to get a room overlooking Calle Mexico; we had a room overlooking Tercer Mundo, and it tended to be quite noisy late at night."Read full review
PRICE RANGE
C$273 - C$335 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastNayaritRiviera NayaritSan Francisco
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Ciyé Hotel
Which popular attractions are close to Ciyé Hotel?
Nearby attractions include Nuevo Nayarit Beach (0.2 km), Playa San Pancho (0.03 km), and Entreamigos (0.5 km).
What are some of the property amenities at Ciyé Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Ciyé Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ciyé Hotel?
Guests can enjoy a rooftop bar, free breakfast, and a lounge during their stay.
Is parking available at Ciyé Hotel?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Ciyé Hotel?
Conveniently located restaurants include San Pancho Marino • Restaurant & Bar • Live Music, Maria's, and Junglar San Pancho.
Are there opportunities to exercise at Ciyé Hotel?
Yes, guests have access to a pool during their stay.
Does Ciyé Hotel have airport transportation?
Yes, Ciyé Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ciyé Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of San Francisco.
Which languages are spoken by the staff at Ciyé Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Ciyé Hotel have any great views?
Yes, guests often enjoy the city view available here.