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Decameron Los Cocos

Av. Retorno Las Palmas s/n, Rincon de Guayabitos 63727 Mexico
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Traveller (2095)
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Panoramas (24)
Pool & Beach (634)

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About

#3 of 24 hotels in Rincon de Guayabitos
Location
Cleanliness
Service
Value
On the picturesque Bay of Rincon de Guayabitos in the state of Nayarit, just 55 minutes from Puerto Vallarta International Airport amidst a typical fishing village, Hotel Decameron Los Cocos is the ideal place to experience the most spectacular family holiday. Its white beaches and crystal clear water contrast with the bright colors of the hotel's architecture. We have 4 pools throughout our installations, 3 of which are suitable for children, and over 100 meters of beaches. Experience the international and typical dishes you can find at the La Bamba, La Canoa and El Tropical Restaurants, or enjoy the most delicious drinks at the disco or at the bars on the beach, like La Iguana and Pelicanos. During the day you can enjoy different recreational activities like non-motorized water sports, kayaking, sailboats and a catamaran, a massage parlor, and tennis, basketball and beach volleyball courts. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Fishing
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Spa
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
24-hour front desk
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Room features
Air conditioning
Private beach
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Bay View
Centrally Located
Languages Spoken
Spanish

Location

Av. Retorno Las Palmas s/n, Rincon de Guayabitos 63727 Mexico
Name/address in local language
Decameron Los Cocos
2,820Reviews237Q+A100Room tips
Traveller rating
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Barry P wrote a review Mar 2024
1 contribution
We have vacationed at Decameron Los Cocos many times and this was our best experience yet. Our room was fine, with a comfortable bed, good pillows, and was clean. During our stay cleaning staff did a good job. Mobility issues were taken into consideration, and we were given a room in the best location for us. We had a room right beside the pool and my wife used it daily - sometimes twice. The pool was warmer than in previous years. The menu has been changed and food was good. As usual, Flora, was cheerful and made great omlettes, with a large variety of ingredients to choose from. Flora remembered us from previous vacations, and was very welcoming. At The Tropical, the restaurant we regularly ate at, all the staff were friendly and helpful, especially Jose and Reyna. Many of the staff who didn't speak fluent English were trying to improve their English skills. All staff and management people were very friendly and helpful. The beach was great, and the ocean water was very warm. We felt safe and comfortable walking around Guayabitos, and the weather was excellent every day. We required help with mobility needs - West Jet service at the airports, and in the planes was excellent. We look forward to returning next winter.
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Date of stay: February 2024
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Mar 17, 2024
Dear Barry, On behalf of the Decameron Los Cocos hotel, we want to thank you for taking the time to answer our survey and letting us know your opinion, which is very important to us, we will take each comment and rating to continue improving our service excellence program. We are very happy to know that you liked our service in general. We hope to have the pleasure of serving you again in a next opportunity and make your vacation the best experience. Kind regards, Yecenia Haller Villalobos Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rose H wrote a review Mar 2024
1 contribution
Love this place. Staff is friendly and accommodating. If only they could keep the elevator working Beach is the best. A la carte food is wonderful as is the buffet. Added plus is that we can go to nearby la Marina or Isla de Coral for drinks and meals
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Mar 4, 2024
Estimada Rose, Reciba un cordial saludo del hotel Decameron Los Cocos, agradecemos que se haya tomado el tiempo de evaluar su experiencia en el hotel y que haya sido satisfactoria. Tomaremos en cuenta cada comentario y calificación para seguir mejorando nuestro programa de excelencia en el servicio. Nos alegra saber que disfrutó del buen trato, la amabilidad del personal y las instalaciones bonitas, las actividades que tenemos diariamente en nuestro centro de actividades y el servicio que le brindamos durante su estancia. Esperamos que sea parte de nuestros huéspedes frecuentes para así poderle seguir brindando experiencias memorables en cualquiera de nuestros destinos. Siempre será un placer poder atenderle. Cordialmente, Yecenia Haller Villalobos Jefa de Servicio al Huésped
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linette B wrote a review Mar 2024
2 contributions
First off they charged my credit card twice and refused to refund card, instead insisting for personal banking info, 3 weeks later, no credit and back home having to take it up with my credit card company. Building 1 by beach is well past it's prime, very old and tired. Moved to building 4 and it was better however beds were still hard like concrete. Food at buffet left a lot to be desired, they served wieners and spam. To be fair ate a couple times at a la carte and it was pretty good. Only 2 a la carte restaurants and only 1 open each night! I preferred walking down to Decameron Marina and eating at their buffet. I will definitely not be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Mar 4, 2024
Estimada Linette, Reciba un cordial saludo del hotel Decameron Los Cocos, agradecemos que haya dedicado tiempo para transmitirnos la experiencia durante su estadía. En cuanto a su inconformidad respecto al accidental cobro de su tarjeta en el cual estamos trabajando para reembolsar a la brevedad posible, extendemos una sincera disculpa. Lamentamos su insatisfacción y reconocemos nuestro deber de realizar las gestiones necesarias para evitar otra circunstancia similar. Por lo tanto, estaremos adelantando las soluciones para corregir este tipo de molestias. Finalmente esperamos verle pronto de vuelta en este destino para seguir compartiendo experiencias inolvidables. Cordialmente, Yecenia Haller Villalobos Jefa de Servicio al Huésped
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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harjas s wrote a review Feb 2024
2 contributions
When we checked in at night there weren’t any instructions given as to where the restaurants are and which way to the room etc. The receptionist although very polite and considerate but didn’t explain things and gave a printed brochure. We were given a very poor room at first with the worst maintenance I have ever seen. I wouldn’t even pay $20 for that room but after complaining and refusing to stay at that room the reception accommodated us in a better room. I guess it is a three star resort, you can’t really expect a five star service. The beach is full with locals and people trying to sell you all sorts of stuff including fish and prawns. There’s isn’t much laugers at the beach and you have to fight for a vacant one. Even at the bar the service was poor as not that many people working (usually one) and huge line ups to get the drinks. We got to experience the local community which was great. Overall an average experience and nothing too special !
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Feb 21, 2024
Dear Kim, Receive a cordial greeting from the Decameron Los Cocos hotel, we appreciate that you have taken the time to evaluate your experience at the hotel and we value your comments and rating that allow us to continue improving our program of excellence in service to 100% meet your expectations in a Next Opportunity. We hope that you will be part of our frequent guests so that we can continue providing you with memorable experiences in any of our destinations. It will always be a pleasure to serve you. Cordially, Yecenia Haller Villalobos Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lyndsay F wrote a review Feb 2024
Brooks, Canada17 contributions8 helpful votes
We are exhausted. The beds are hard as rocks and the pillows are lumpy. It’s constantly loud and seems like the windows and doors are open even when closed. It’s impossible to relax because there is always so much noise. The loud speaker with activities starts very early in the day and doesn’t stop at all. Our room is dirty, black hair and dirt in the bathroom upon the arrival. While some staff are friendly, most are rude and dismissive. I will never come back and would never encourage this resort to anyone. A horribly disappointing waste of money.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Bring your own pillow and make sure to have ear plugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Feb 18, 2024
Dear Lyndsay, On behalf of the Decameron Los Cocos hotel, we want to thank you for taking the time to answer our survey and letting us know your opinion, which is very important to us. We are sorry that your experience has not been satisfactory regarding our food and beverage service. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again in a next opportunity and make your vacation the best experience. Kind regards, Yecenia Haller Villalobos Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wander47060468559 wrote a review Feb 2024
1 contribution
They food has been great and the people have been so friendly. The rooms are abit old but we were surprised when we started exploring around. But other parts of the resort have Made up for it completely. The pools were clean and the drinks were tasty with a menu so you don't get lost trying to pick one.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Feb 12, 2024
Dear Wander,, On behalf of the Decameron Los Cocos hotel, we want to thank you for taking the time to answer our survey and letting us know your opinion, which is very important to us, We are very happy to know that you liked our service in general. We hope to have the pleasure of serving you again in a next opportunity and make your vacation the best experience. Kind regards, Yecenia Haller Villalobos Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly B wrote a review Feb 2024
1 contribution
Pillows and beds are hard. Very few employees speak English especially at front desk and entertainment staff. Lots of vendors on the beach which I liked. The restaurants at Los Cocos was hit and miss. Often I walked up to La Marina as the food there was way better. Seafood restaurants at Los Cocos was not up to my expectations however the steak house exceeded my expectations. Building one will undergo renovations … I was told renovations would start Feb 1 but this Mexico so who knows. As of today Feb 10, 2024 renovations have not started.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Feb 12, 2024
Dear Kimberly, Receive a cordial greeting from the Decameron Los Cocos hotel, we appreciate that you have taken the time to evaluate your experience at the hotel and we value your comments and rating that allow us to continue improving our program of excellence in service to 100% meet your expectations in a Next Opportunity. We hope that you will be part of our frequent guests so that we can continue providing you with memorable experiences in any of our destinations. It will always be a pleasure to serve you. Cordially, Yecenia Haller Villalobos Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glenda M wrote a review Jan 2024
1 contribution1 helpful vote
This was our 15th year going to the Decameron Los Cocos, we are a group of 15 to 25 who usually go the second week of March. The staff are amazing! It is very clean, the food is very good and the entertainment is excellent. Some parts of the hotel are a bit tired looking but the cleanliness and the staff more than makeup for that. Great Value for the price! Can’t wait to go back in 10 weeks
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don’t expect luxury
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Jan 7, 2024
Dear Glenda, On behalf of the Decameron Los Cocos hotel, we want to thank you for taking the time to answer our survey and letting us know your opinion, which is very important to us. We are very happy to know that you liked our service in general. We hope to have the pleasure of serving you again in a next opportunity and make your vacation the best experience. Kind regards, Yecenia Haller Villalobos Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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greg m wrote a review Jan 2024
6 contributions1 helpful vote
This was the worst all inclusive experience ever. WestJet should be ashamed to offer this package. One star hotel. No WestJet reps, completely left to the wolves. Hôtel for Mexicans on vacation, 400 people and there were 6 Canadians. We all got food poisoning.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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worldwise2015 wrote a review Dec 2023
Calgary, Canada10 contributions6 helpful votes
Very hard to get more than 1 tiny bottle of drinking water in the room. It was hit and we sweat so we had to buy drinking water from the store in town. The air conditioner was very quiet and efficient.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yecenia Haller, Guest Services / Front Office at Decameron Los Cocos
Responded Dec 27, 2023
Dear Worlwise, On behalf of the Decameron Los Cocos hotel, we want to thank you for taking the time to answer our survey and letting us know your opinion, which is very important to us. We are very happy to know that you liked our service in general. For future referance I would like to let you know that our protocals is only two bottles of water everday per room, if needed more you would need to contact the front desk or dial 0. We hope to have the pleasure of serving you again in a next opportunity and make your vacation the best experience. Kind regards, Yecenia Haller Villalobos Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$264 - C$414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
decameron los cocos hotel, hotel decameron los cocos, decameron los cocos rincon de guayabitos, rincon de guayabitos
LOCATION
MexicoPacific CoastNayaritRiviera NayaritRincon de Guayabitos
NUMBER OF ROOMS
240
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Decameron Los Cocos - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Decameron Los Cocos
Which popular attractions are close to Decameron Los Cocos?
Nearby attractions include Cinema Guayabitos (0.8 km).
What are some of the property amenities at Decameron Los Cocos?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Decameron Los Cocos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Decameron Los Cocos?
Yes, free parking is available to guests.
What are some restaurants close to Decameron Los Cocos?
Conveniently located restaurants include Restaurante de Mariscos Pineda, Wanda's Burgers and Ribs, and Salvador's.
Are there opportunities to exercise at Decameron Los Cocos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Decameron Los Cocos have airport transportation?
Yes, Decameron Los Cocos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Decameron Los Cocos?
Many travellers enjoy visiting Altavista Petroglyph Complex (13.3 km).
Does Decameron Los Cocos have any great views?
Yes, guests often enjoy the harbour view available here.
Is Decameron Los Cocos accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.