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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
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1,991 Reviews from our TripAdvisor Community

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Showing 1,308: English reviews
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Reviewed yesterday NEWvia mobile

Stayed in an ocean front room and couldn't have been more pleased. Good size room and balcony. Hotel is not the newest, but it's very clean and well maintained. Staff were very friendly and helpful. I booked the room right at the reservation desk for three nights and they took the time to go through all the room options with...

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Helpful?
Thank Andrew C
Cockeysville Hunt Valley, Maryland
Reviewed yesterday NEW

Review collected in partnership with Ramada
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Helpful?
Thank Courtney M
Orlando
Reviewed 2 days ago NEW

Do not be deceived by the photos of the pool and beach. That is the only site worth seeing. Beware of the hidden, mandatory "resort fee" ($15 per day) and valet parking fee ($20 per day) due to no guest parking available. Bathroom had mold everywhere, they made me wait an hr after posted check in time due to my...

Review collected in partnership with Ramada
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Helpful?
Thank Enrique A
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Enrique, We appreciate you as our guest and thank you for sharing your concerns. We are happy you enjoyed some of our amenities such as the pool and beach as they are the highlight of our hotel. However along with great amenities should come great hospitality and service and we are sorry we did not perform to our level...

Atlanta, Georgia
Reviewed 5 days ago NEW

Price of the resort was reasonable and service was great. At first I did not have a room assigned to when I arrived to location, so I had to come back two hours later until they figured which room I was going to stay in. Furniture and carpet could use updating. The pool, bar and beach is what makes this...

Review collected in partnership with this hotel
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Helpful?
Thank nmoraga
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for evaluating your stay. It’s our pleasure knowing you liked our affordable price and the facilities we offer. Having said that, we are sorry for the delay you experienced in receiving your room. We will also make note of your comments as we continue to monitor the condition of our property and plan for upgrades and changes. We...

Bronx, New York
Reviewed 1 week ago

First of all after I booked this and read some of the reviews I knew I had make a huge mistake. So I accepted it and prepared myself. Ha! As soon as you hit the front desk they charge you $35.00 a day. 20 valet and 15 resort fee. So I get to my room and the furniture was worn,...

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Helpful?
Thank Lucy O
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Lucy, thank you for being our guest and for the review. We apologize for failing to live up to your expectations. Our hotels are known for their attention to detail and good service, and we are sorry to have disappointed you. Your comments have been reviewed with our entire team to ensure we focus on correcting and preventing such...

st catharines
Reviewed 1 week ago

Pool closes at 6:pm Nothing to do in area Charged a resort fee even if you don't use amenities Internet was not very good Told parking included in price. Was not and had to pay more the next day. Parking is a third party company with only two valets working at check out time... One hour plus to get my...

Review collected in partnership with this hotel
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Helpful?
Thank david G
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for your feedback. We are sorry our Resort Fee came as a surprise to you. We inform guests of this when booking the reservation and again at check-in. The Resort Fee includes a host of useful and unique amenities to make your stay more enjoyable. We will review your feedback with our team to make sure this information...

Yonkers
Reviewed 1 week ago via mobile

Looking for a very reasonable 3.5 star beachfront hotel? Marco Polo is a Great Find. Kids under 17 stay Free! Landmark 50 yr old Renovated property. Approx 550 Rms, but only 50% have Balcony. I especially like the 12 line with a private, unattached terrace. You can sleep with your terrace door open & rest easy that nobody can climb...

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Helpful?
Thank Bruce A E
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Bruce, we appreciate you sharing your wonderful experience at our hotel. We are glad to know how much you enjoyed our renovated rooms, on-site facilities, and location. Thank you for reviewing our hotel. We look forward to welcoming you back for another enjoyable experience. Thank you, Guest Relations

Brooklyn, New York
Reviewed 1 week ago

Words can not describe what a wonderful stay we had . We were there for only two nights , but this vacation was unbelievable.. I highly recommend staying at the Marco Polo. We found the staff to be extremely accomadating.

Review collected in partnership with this hotel
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Helpful?
Thank iyh5
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for your five-star review of your stay at the Ramada Plaza Marco Polo Beach Resort! We are delighted to know we met all your expectations and you loved our hospitality. Thanks again for recommending us, and we hope to see you and your family soon. Thank you, Guest Relations

Lake Worth, Florida
Reviewed 1 week ago

The valet guy showed frustration when needed car and on our last day we waited almost an hour for our car. They said our car was in the way and no one even bother checking for sure till we decided to ask again another guy after we see how quick he got someone else car

Review collected in partnership with this hotel
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Helpful?
Thank Chayil R
00gc, General Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for being our guest and for taking time to review your stay. We take our guest comments very seriously and strive to provide the highest standards for service. I am sorry for the issues you experienced with the valet service. We have taken your comments and will use these to monitor and improve the quality of services we...

Oxford, Pennsylvania
Reviewed 1 week ago

We had an oceanfront room on the 9th floor. Fabulous sunrises! Hotel staff was very helpful with room suggestion! Room and pool were excellent and clean.Beach area was very clean too! Plenty of stores in the hotel to shop from.

Review collected in partnership with this hotel
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Helpful?
Thank Laura B
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Laura, thank you so much for your five-star review! We are thrilled you appreciated the cleanliness of our property and enjoyed your oceanfront room with wonderful views. It was a pleasure to have you as our guest, and we look forward to welcoming you back to Ramada Plaza Marco Polo Beach Resort in the future! Thank you, Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Region: United States > Florida > Sunny Isles Beach
Price Range: $145 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Update furniture, carpet, and repaint rooms. The room was very outdated and looked like it was falling apart. My microwave did not work but the beds were very comfortable. ”
 of 5 bubbles nmoraga, 20 Mar 2017 | Read review
“Don't book here”
 of 5 bubbles lucyo833, 17 Mar 2017 | Read review
“Needs remodeling ”
 of 5 bubbles chayilr, 13 Mar 2017 | Read review
“We had an oceanfront room on the 9th floor. Fabulous sunrises! Hotel staff was very helpful with room suggestion! Room and pool were excellent and clean. Beach area was very clean too!”
 of 5 bubbles laurabZ8042QJ, 13 Mar 2017 | Read review
“Just don't visit this hotel. My worst experience ever.”
 of 5 bubbles pablogomez1976, 12 Mar 2017 | Read review
5 of 5