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Room was always cleaned to perfection - Edwena the chambermaid was great. Always was there to attend to needs of any kind she's the best!.
Beautiful Pool, Always kept clean great pool staff. Great Beach access
Beyond nightmare. Lobby and hallway smells awful. Rooms and service is awful. Staff are rude...pools are dirty! Website is very misleading. Marco Polo is a very dull and depressing atmosphere! Save yourself the misery! Water shuts down with no notice! I can keep going on...More
The pool area was great and so was the beach with a direct entrance. The staff were all pleasant and helpful.
The room was disappointing - bathroom had been renovated and there was a little kitchen area with useful full size refrigerator. And the beds...More
We have stayed at the Marco Polo several times, and would never stay anywhere else in Miami Beach!! First of all, the location is excellent, right off the causeway at the tip of Collins Avenue. The resort has a pristine beach and is located within...More
Response from RamadaPlaza19201, Front Office Manager at Ramada Plaza Marco Polo Beach ResortResponded 28 April 2016
I am very thrill and happy to hear that we were able to bring 5 star customer service during your time staying with us. We strive each and everyday to make sure that every guest who stay at the Marco Polo have a great and...More
My coworkers and I booked this hotel for 4 nights. We checked in around 9pm and checked out at 12am after inspecting all rooms. I had problem to enter the room, it turns out that door handle must be lifted up not down to open...More
They have valet parking. I don't think there are any other options. I never rent a car. It is really easy and probably less expensive to Uber or use the bus. Tbe hotel is right on the bus line. I've used both with no... More
They have valet parking. I don't think there are any other options. I never rent a car. It is really easy and probably less expensive to Uber or use the bus. Tbe hotel is right on the bus line. I've used both with no problems.