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Ramada Plaza Marco Polo Beach Resort

RamadaUS$99*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ramada Plaza Marco Polo Beach Resort
Ramada Plaza Marco Polo Beach Resort
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2,050 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,353: English reviews
Washington DC, District of Columbia
Reviewed 11 April 2014

My parents recently stayed at this hotel and while they found it to be a good value for the price they had a horrible check in experience. Because they were traveling with my niece who was a toddler they called and asked the hotel in advance if they were able to check in early- they said no availability, upon arrival...

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Helpful?
Thank arb249
Milwaukee, Wisconsin
Reviewed 10 April 2014

I recently stayed at the Marco Polo for a conference. It was memorable, but not of any positive reasons. The hotel building itself is beyond tired; it's borders on being dump, from its lobby to it's rooms, to it's dining room, pool and fitness center. The staff - with the exception of the professional and courteous gentleman who run the...

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Helpful?
2Thank Ravherber
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Ravherber: We are disappointed to learn about your review. Our lobby, fitness center, pool & pool deck as well as pool furniture have been recently renovated. I would like to learn more about your stay. Please feel free to contact me directly at the hotel by phone. Best regards, Pablo Martinez Operations Manager

Moscow, Russia
Reviewed 7 April 2014

Good hotel with completely equipped kitchen, up to the dishwasher. All numbers with spacious balconies. Very attentive, friendly and sympathetic personnel. All requests were complied with, thank you! We booked room in advance. In 7 days of our stay there the cost of residence decreased for 300 dollars, the manager of hotel contacted us and counted the sum for payment....

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Helpful?
1Thank Yana S
MarcoPoloBeachRes, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Yana S, Thank you very much for taking the time to share your experience with us and the rest of the TripAdvisor Community! We truly appreciate it! best regards from Sunny Isles Beach, Pablo Martinez Operations Manager

Brooklyn, New York
Reviewed 5 April 2014

Needed a room near Aventura and wanted to be on the ocean and on budget. The rooms were spacious, thats a plus, and fairly clean. The service was also OK, and many staff people, especially at the pool bar, were lovely. The location for where we needed to be was fine, although really, really challenging to get a taxi and...

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Helpful?
Thank Dave H
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Dave H, Thank you for taking the time to share your feedback. As you mentioned, we are an affordable beach front property in the heart of Sunny Isles Beach. We apologize for any inconveniences you might have experienced during our Fire Alarm testing, please note these are required and conducted by the City's Fire Dept in order to keep...

Red Deer, Canada
Reviewed 4 April 2014

Came here for a quick stay before our cruise. Patty at the pool bar was the only nice lady here! Never felt that welcome by people. Our room was nice although I see other people say they suck. Amenities are ok. Lots of rules! No playing ball in the pool, better were a shirt and shoes inside when coming I...

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Helpful?
1Thank James W
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear James W, Thank you for your review! We truly appreciate it. We'll make sure Patty at the Pool Bar gets your feedback. Regards from Sunny Isles Beach, Pablo Martinez Operations Manager

Heilbad Heiligenstadt, Germany
Reviewed 3 April 2014

- filthy room (very old) - overall cleaneness bad - staff unfriendly (especially "spanish" woman in box from valet parking - can NOT recommend this Hotel - 2 Breakfast for 4 people is just sad - no parking space only valet parking - no Restaurant to go for Dinner apart from a Pizza Place in the lower level...

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Helpful?
1Thank ingolfherrmann
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear ingolfherrmann, We value your recent stay feedback. We will share this with our staff in order to keep making improvements in our Customer Service as well as facility. Best regards from South Florida, Pablo Martinez Operations Manager

Clearwater, Minnesota
Reviewed 31 March 2014

We had a wonderful time at the hotel. However, beware, if you change reservations at the last minute, as we did by reducing the stay by two days, that the hotel will cancel the first reservation which you may have had at a discounted rate and charge you the going rate. Although I did have the hotel agree to the...

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Helpful?
Thank Vacationer445
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Vacationer445, Thank You for your review and rating! We will make sure to share this with our wonderful housekeeping staff! We truly appreciate our repeated guests! Best regards from Sunny Isles Beach, Pablo Martinez Operations Manager

Reviewed 30 March 2014 via mobile

This hotel is rather nice overall, but signs of former glory and current wear-and-tear are all too evident. The location is beautiful! The beach is gorgeous and it pretty much makes the trip. The staff members accomplish what must be taken care of, and food-wise, things are good. I must say, I was a bit disappointed with the continental breakfast,...

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Helpful?
Thank VacationTraveler5
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear VacationTraveler5, We appreciate your feedback! Thank you for taking the time to write a review for us. Best regards, Pablo Martinez Operations Manager

Apple Valley, Minnesota
Reviewed 30 March 2014

Our family loves to stay in Sunny Isles! We had a wonderful time at this hotel. Every single staff person was pleasant, helpful and offered more than we expected! We enjoyed our ocean-view room with beautiful sunrises each morning followed by a "just right" continental breakfast. The pool and beach were well maintained with a perfect amount of unblocked sun...

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Helpful?
1Thank Tzitel V
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Tzitel V, We are glad to hear about your stay with us! Thank You! Pablo Martinez Operations Manager

Adelaide, Australia
Reviewed 28 March 2014

Looks beautiful from outside & from the foyer, but the room appliances are old, eg: fridge & stove. Nathalie Josue on reception is a lovely & helpful lady. She is the nicest of all the staff, she is very pleasant & the most helpful. I would recommend her service to anyone.

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Helpful?
1Thank Angel H
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Angel H, Thank you for your feedback and mention of our Front Office Agent! We'll definitely share this with our staff. Regards from Sunny Isles Beach, Pablo Martinez Operations Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Ave, Sunny Isles Beach, FL 33160-2202
Region: United States > Florida > Sunny Isles Beach
Price Range: $145 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
44 questions
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Toronto, Canada
Brevard, North Carolina
6 months ago
over a year ago
North Miami Beach, Florida, United States

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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think I would be any happier with our room”
missdi65, 15 May 2017 | Read review
“Oceanfront is so beautiful with a balcony”
Shelley291, 25 Apr 2017 | Read review
“You are lucky if you get a high floor with a view of the beach.”
duwayneandcindy, 12 Apr 2017 | Read review
“Update furniture, carpet, and repaint rooms. The room was very outdated and looked like it was falling apart. My microwave did not work but the beds were very comfortable. ”
nmoraga, 20 Mar 2017 | Read review
“Don't book here”
lucyo833, 17 Mar 2017 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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