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Royal Pacific Hotel

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Royal Pacific Hotel
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129 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Sydney, Australia
Reviewed 4 days ago NEW

I stayed in this hotel for a business trip recently. It is in a great location and the staff are friendly. On my first night the elevator was broken and I was staying on 6 Floor. The staff helped me carry my bags up the stairs which was much appreciated. I then switched on the TV which would not switch...

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Thank Caz13
Newcastle, Australia
Reviewed 2 weeks ago via mobile

All in all this is a great hotel. Conveniently located if you have a car to all the major roads. The rooms are clean and decent size. Good views and client service is very good. The only drawback is that the bed was not particularly comfortable for either my wife or I, but that said, its one of the best...

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Thank daveais
Melbourne, Australia
Reviewed 3 weeks ago via mobile

Stayed here for one night recently and thought on the whole, it was quite good. Easy to get to, room pleasant, room service ok. Only issues was a lamp that was in the room was dangerous (reported to staff on departure) and the room service good could have been hotter. Otherwise happy with my stay

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Thank Josh116
Coffs Harbour, Australia
Reviewed 19 October 2016

We stayed here for 8 nights. The management and staff were excellent could not fault it. The Hotel has a lift a must for people who can not walk up stairs, free parking. We have stayed in more expensive Hotels in Sydney but from now on we will be staying at the Royal Pacific Hotel. A big thank you to...

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Thank VonBaz
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. We really appreciate it. You are right, we do get a bit more freedom as a small, stand alone property and we always love seeing our new friends returning. Thank you again for providing feedback.

Reviewed 19 October 2016 via mobile

Lovely rooms but housekeeping was not upto scratch.. bed was not made properly and towels not restocked. Food was average and service was horrible. Management is rude & judgmental, old & stiff. I acidentally left my key in my room and when request was made for a new one.. there was no one on reception late at night & i...

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1Thank Iza-Bella A
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. I am really surprised the hear your comments on housekeeping as you were here for a week and made no mention of this the whole time, despite talking to us many times. We also queried many times about how the food was but never heard any information on it being average....

Melbourne
Reviewed 18 October 2016

Have stayed here twice and excellent both times. Room recently renovated, clean and fresh and comfortable with 2 easy chairs to sit in as well as excellent storage for clothes. Free parking and bus stops to city and Chatswood outside the door. Staff are all wonderful with strong customer service focus without being in your face. The breakfast available Weekdays...

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Thank LJAMELBOURNE
Reviewed 11 October 2016 via mobile

I stayed here for business and had a pleasant stay. Although the hotel is on a main road, there was no traffic noise to all the rooms facing the back of the building. My room was clean, quiet & comfortable, and the staff were very friendly. Would certainly stay here again if I ever return to the area.

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Thank Rebecca R
Reviewed 3 October 2016 via mobile

This is my second time staying here and I couldn't recommend it more. By far the best hotel in the North Shore. Always pleasant checking in and the staff are great. The rooms are modern and stylish, well appointed and comfortable. I'll continue coming here for business and leisure.

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Thank Sean L
Reviewed 29 September 2016 via mobile

After flying for 17 hrs straight from the US myself, husband and son were quite exhausted. The staff upon arrival were very friendly and helpful. The room was quite spacious and cozy with a view! The bed was very comfortable and the bathroom was nice and clean. We sat at the bar for dinner and the bartender was very friendly...

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Thank Tara W
Paris, France
Reviewed 24 September 2016 via mobile

The hotel was nice well located the room was clean but the staff was not polite. After 10h driving we were expected at least to see a smile on their face ( especially from the night auditor) Not far from city by car.

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2Thank Lyhanna12

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Royal Pacific Hotel

Address: 472 Pacific Highway, Artarmon, Willoughby, New South Wales 2064, Australia (Formerly Punthill North Shore Hotel)
Region: Australia > New South Wales > Greater Sydney > Willoughby > Artarmon
Price Range: $126 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Pacific Hotel 4*
Number of rooms: 63
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Questions & Answers

Questions? Get answers from Royal Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Hotel has a lift a must for people who can not walk up stairs”
 of 5 bubbles VonBaz, 19 Oct 2016 | Read review
“All rooms are located on back of hotel away from highway and are very quiet.”
 of 5 bubbles LJAMELBOURNE, 18 Oct 2016 | Read review
“If you want the views, get the higher floors.”
 of 5 bubbles N9412WRpeterc, 10 Aug 2016 | Read review
“saw couple rooms all seem pretty much the same”
 of 5 bubbles sharyn5055, 23 Jul 2016 | Read review
“Eat elsewhere”
 of 5 bubbles 910dallasd, 26 Jun 2016 | Read review
5 of 5
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