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Royal Pacific Hotel

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1 room 2 adults 0 children
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Royal Pacific Hotel
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Gold Coast, Australia
Reviewed 26 June 2016

This motel has good parking, but confused waiters in the restaurant. Opening at 6:pm we went for dinner, but the chef hadn't turned up. We waited 40 mins and then came back. I Ordered a scotch and coke and got a Drambue and coke instead! I was then told Drambue is Scotch! The cream brûlée is not cream brûlée! Shower...

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Helpful?
Thank Dallas D
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for your feedback. I am so sorry you had a confused experience in the restaurant. You are right, our restaurant hours are from 6pm, and chef was running 5 minutes late one night due to an accident causing terrible delays on one of the main roads around Sydney, but the other kitchen staff were prepared and service still...

Newcastle, Australia
Reviewed 21 June 2016

We had often driven past this establishment, but decided this time, to give it a go. We were both very pleasantly surprised. Don't let the tired outside turn you away. Once inside, the interior was bright, colourful and very inviting. The reception staff were polite and helpful. Once we made our way to our room, once again, were more than...

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Helpful?
Thank SteveL53_13
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking time to provide feedback - it is always appreciated. It is really great that the hotel, parking and location suited your needs. You are absolutely right about pillows - everyone has their own preferences. Please let us know if you ever need to swap to a softer or firmer pillow as we have a spare supply...

Reviewed 21 June 2016 via mobile

Nice hotel..we only stayed for 1 night. arrived late afternoon (5pm) reception person was friendly when asked how much roughly a taxi would be to get to hordern pavillion and told us..also reccomended we can catch a bus right outside the hotel to the railway station. Got back late (around 1:30am) no issues with using the key to access the...

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Helpful?
Thank Phil W
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. It is great the hotel suited your needs - and that the night key worked for you. Of course, if there were an issue, you would be most welcome to use the house phone at entry, to contact resident staff. Thank you again for providing feedback and we would hope to...

Ilhavo, Portugal
Reviewed 26 May 2016

We stayed at this hotel for two nights. The location is good and price was average. The room was quiet with a nice views, cleaned and it has a big TV. The hotel has free parking but wifi is not free. The breakfast is not included but we don't recommend because it is very poor for $15 AUD. They call...

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Helpful?
Thank igorfmferreira
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. I am pleased the room suited your needs. You are quite correct, as advertised, we do have a continental breakfast which is available daily. Continental breakfasts are cold items - including cold meats, breads, a variety of yoghurts, danishes, croissants, fresh fruit salad, preserved fruits, 3-4 different breads, 3 juices, a...

Newcastle, Australia
Reviewed 25 May 2016 via mobile

We stayed at this hotel for one night for business and were pleasantly surprised. I actually can't fault them. Check in and out was smooth and quick. The rooms were clean and comfortable. There was sufficient free parking and most surprisingly no noise from Pacific highway. We never ate at any of the restaurants.

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Helpful?
Thank Jodi R
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. It is fantastic the hotel suited your needs - and yes I agree, the road noise is surprisingly minimal, considering our location on the highway. Fortunately, all of our rooms face away from the highway. Thank you again for taking the time to provide feedback and we would hope to be...

Canberra, Australia
Reviewed 21 May 2016

Hotel was close to what I needed to do and close to Sydney, An older style hotel that was good, staff were helpful even checking in at 10am, They had a room available so I could shower and get my day underway, without coming back at 2pm. big thanks there. only drawback was a very smallish shower, other than that...

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Helpful?
Thank paul M
RoyalPacific, Manager at Royal Pacific Hotel, responded to this review

Thank you for taking the time to provide feedback. I am so pleased the rooms worked out well for you and we were able to assist with an early check-in. We certainly try to ensure we have rooms ready early - and it is great that this worked out in this instance. Thank you again for taking the time to...

Reviewed 2 May 2016

We stayed here for 1 night to attend a wedding. It was convenient location for us and we found the room clean and comfortable. Mattress was great but pillows too high for me. As we were just here for short time and left at 5.00am in the morning hard to comment on surrounding area etc. But we would stay again.

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Thank Jana W
Melbourne, Australia
Reviewed 24 April 2016

I stayed here a couple of times when working out of our Artarmon office and found it to be reasonable value. The room is a decent size (although the bathroom is a little pokey), the bed comfortable and the furnishings in good condition. The self-service breakfast was fine, and it was good to have the paper to read with it....

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Thank KaleneAndy
Narrabri, Australia
Reviewed 14 April 2016

This is a very plain old motel that is kept clean and tidy. Reception has an overpowering stale smell like wet carpet. Hard to access from one side of the highway and there is not much around within walking distance. Has a cafe attached but works very limited hours with limited offerings. Rooms are small,shower in 604 was tiny but...

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Thank mark2390
Melbourne, Australia
Reviewed 24 March 2016 via mobile

I stay here regularly when traveling to Sydney for work and it is a clean and reasonably comfortable place for business trips. Staff are friendly and one extra good service that the hotel offers is late check in. If you are arriving after 10 pm (which has happened quite often for me) they will text you a combination code to...

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Thank Snow1bird

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Royal Pacific Hotel

Address: 472 Pacific Highway, Artarmon, Willoughby, New South Wales 2064, Australia (Formerly Punthill North Shore Hotel)
Region: Australia > New South Wales > Greater Sydney > Willoughby > Artarmon
Price Range: $123 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Pacific Hotel 4*
Number of rooms: 63
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Questions & Answers

Questions? Get answers from Royal Pacific Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the higher floors facing east (I think?)”
 of 5 bubbles kiska1972, 12 Feb 2017 | Read review
“The Hotel has a lift a must for people who can not walk up stairs”
 of 5 bubbles VonBaz, 19 Oct 2016 | Read review
“All rooms are located on back of hotel away from highway and are very quiet.”
 of 5 bubbles LJAMELBOURNE, 18 Oct 2016 | Read review
“If you want the views, get the higher floors.”
 of 5 bubbles N9412WRpeterc, 10 Aug 2016 | Read review
“saw couple rooms all seem pretty much the same”
 of 5 bubbles sharyn5055, 23 Jul 2016 | Read review
5 of 5