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Clean, modern room. The staff were friendly and delivered a complimentary bottle of champagne to our room as it was our wedding anniversary. The continental breakfast was the best I've had - pancakes, toast, fruits, yoghurts, cereals, all the yummy hot foods like sausages and...More
I went her for a business trip. I must say the staff at the front desk were very friendly and helpful.
The room was nice and clean, very modern. I got free WIFI because I had an Accor membership card (which also gave me a...More
We had not stayed at this property since it become a Novotel. Although there were only some changes in the decor it was still the same comfortable hotel. The staff are lovely and welcoming. We had the same comfort level in the room making our...More
my husband and i stayed here a night before my surgery and we were extremely disappointed with the service we received from the novotel team. the pillows were EXTREMELY filthy.. you could honestly smell the amount of heads that was on them. i asked for...More
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A very good hotel for its outer suburbs location. Novotel Norwest matches, and in some cases surpasses, it's inner city Novotel "colleagues" and we were actually surprised and very impressed. This hotel was available at a surprisingly good rate considering there is limited accommodation in...More
1 Thank Austin-Powers63
Response from NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest
Thank you very much and may I just say "WOW!" to your very comprehensive and wonderful review of your stay at Novotel Sydney Norwest.
I can confirm that not all of our bathrooms have accessible bathrooms, we have four accessible rooms in the...More