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Holiday Inn Sydney Airport

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Holiday Inn Sydney Airport
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1,176 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
Sydney, Australia
Reviewed 18 August 2015

Stayed for just one night to catch the next day domestic flight, and this hotel is the 2nd closed hotel around the airport area. The hotel reception staffs are very friendly and informative. The room is very clean which definitely meeting its 4.5 stars rating. The shuttle bus is very convenience for commute to the airport. Will definitely stay here...

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Helpful?
Thank Jack T
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We love to hear our guests tell us that they will choose us again in the future, we look forward to welcoming you back. I'm pleased to hear that the team looked after you and that you enjoyed a comfortable and convenient stay. Best regards Gareth Long General Manager

Wellington, New Zealand
Reviewed 18 August 2015

The location was great - close to both the airport and only a 5 minute walk to the nearest train station which takes you straight into the CBD (about a 12 minute train ride). The food and atmosphere at Biggles Bar was great (we had our 13 year old son with us so were there in the early evening). Room...

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Helpful?
Thank ellni543
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you so much for the awesome review of Holiday Inn Sydney Airport, it means a lot to our team. The location of the hotel certainly is ideal, it's fantastic to hear that you and your family enjoyed Biggles Bar too, we think it's a pretty awesome spot. We very much look forward to welcoming you back to the hotel...

Reviewed 17 August 2015

Trying to make a booking within my own country and I get someone from another country who puts me on hold so as they can ring back to Australia and find an answer to my question, I was put on hold for over 10 minutes to then be hung up on. I ring back to yet again be cut off.......

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Helpful?
2Thank Jacqui K
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Please accept my sincere apologies for the issues you experienced in trying to make a reservation at our hotel. This is totally unacceptable and I will be following up today to understand exactly what happened. We are disappointed that the result is we do not have the chance to welcome you to Holiday Inn Sydney Airport. Like the majority of...

Port Macquarie, Australia
Reviewed 13 August 2015 via mobile

Stayed prior to trip to Fiji, room was excellent staff were great. Slight hiccup with air con but apart from that great. Have recently stayed with rivals, no comparison! When booking pay for room and just cop the $20 per night for parking - the deals don't say !

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Helpful?
Thank Richard R
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's fantastic to hear that you had a great stay with us..! Functionality is important, we work hard to make sure that what we provide to our guests is simple and that it works. We appreciate you taking the time to share your experience and look forward to welcoming you back soon. Kind regards Gareth Long General Manager

Singapore, Singapore
Reviewed 10 August 2015 via mobile

Typical average airport hotel with the basics. The room is smallish and only has the safety hazard bathtub instead of a shower. The tv doesn't even have CNN. And of course, no toothbrush or free water so get your own The gym is in the basement and smallish, but still slightly bigger than the radisson in downtown Sydney where I...

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Helpful?
Thank bcheong
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share your experience from your recent visit to Holiday Inn Sydney Airport. We're pleased to hear that the basic requirements for your visit were met, but certainly aim to deliver an above average experience. You might have noticed in the bathrooms that we offer a range of additional amenities on request, including toothbrush...

Reviewed 30 July 2015 via mobile

Very clean, comfortable beds, nice food and very well located for late or early flights. Carparking also very handy other places so close to airport you have to pay huge $ for airport parking but not here it's quite reasonable.

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Helpful?
Thank Jodie K
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We're delighted to hear that Holiday Inn Sydney Airport was a convenient and comfortable option for you. It's also great to hear that you found value for money, this is important to us and we like to think that our valued guests experience something exceptional at a fair price. We hope to welcome you back soon. Kind regards Gareth Long...

Port Vila, Vanuatu
Reviewed 30 July 2015 via mobile

Perfect location to get to the airport and a short walk to the station. Room very clean. Bar downstairs lively with drinks and food. Pity that the main bar doors had to be opened at night for a fire system issue. Hit very cold in there. Staff were great. Would stay again!!

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Helpful?
Thank MMVILA
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the awesome review of Holiday Inn Sydney Airport..! It sounds like you had a great experience with us, I look forward to sharing your review with our team. We have been experiencing some minor issues with our exhaust in Biggles Bar and are working to quickly resolve this, thank you for your understanding. It's awesome to hear...

Canberra, Australia
Reviewed 28 July 2015

We stayed here after a long international flight, arriving late at night. The friendly receptionist cheerfully met our request for separate beds, moving us to another room, with no fuss. The rooms are spacious, clean and well-appointed, and the beds very comfortable. Next morning, the buffet breakfast was excellent, and reasonably priced. The shuttle bus service is efficient and convenient....

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Helpful?
Thank mikebarie
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We're so pleased we could provide an inviting experience for you after a long flight. Taking the stress out of international travel is one of the things we focus on and providing flexible and engaging service is at the core of that ambition. It's great to hear you could enjoy a good start to the day with our famous Holiday...

Canberra, Australia
Reviewed 25 July 2015 via mobile

We stayed here before we left Australia for our holiday & again when we returned. The first stay we were given an upgrade - always a bonus :-) Both stays our room was spacious & clean. Reception staff were friendly & helpful. On our first stay we had to leave our car keys at reception - I wasn't clear on...

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Helpful?
Thank Jocelyn C
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We love being part of our guests exciting overseas adventures. A fond farewell or warm welcome home is one of the great things our team get to experience working at Holiday Inn Sydney Airport. Thank you for taking the time to share your feedback with us, it's great to hear you had a comfortable stay, that the team looked after...

Canberra, Australia
Reviewed 20 July 2015

Functional stay for us, arriving late from interstate to connect with early morning international flight out of Sydney. Hotel was well placed to deliver us back via their shuttle early in the morning. Some confusion on arrival previous evening with little information provided about how to catch the shuttle to the hotel from the airport, when the last shuttle leaves...

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Helpful?
1Thank Sebastian R
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's great to hear that Holiday Inn Sydney Airport was a convenient location during your transit through Sydney. We appreciate you taking the time to share your experience with us. Please accept our apologies for any confusion with the shuttle. I will share this feedback with the team, we have recently been sending all of our team on the shuttle...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $176 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
Holiday Inn Sydney Airport Australia/Mascot
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is expensive, can get nice in coffee shop nearby for half the price.”
 of 5 bubbles Mahuva110, 21 Feb 2017 | Read review
“Go high to get the view of airport and beyond”
 of 5 bubbles AucklandBruce, 13 Feb 2017 | Read review
“stay at the end of the corridor away from the lift - very noisy.”
 of 5 bubbles GOGREENIES, 26 Jan 2017 | Read review
“Our corner room was really lovely!”
 of 5 bubbles Tagalongjo, 14 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles SandiHLogan, 11 Jan 2017 | Read review
5 of 5