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Holiday Inn Sydney Airport

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Holiday Inn Sydney Airport
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1,173 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
Jakarta, Jakarta Raya, Indonesia
Reviewed 22 March 2015

It was a nice hotel for travelers who want to catch the flight early in the morning since it is only 15 mnts from the Sydney Airport. I stayed in a twin room and each of the bed is queen one. This comfortable quality and experience was ruined by the FO attitude who replied my question about the gym facility...

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Helpful?
Thank Daniel S
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your review of Holiday Inn Sydney Airport. I'm pleased to hear that you found the room to be comfortable and that the team at Sirocco Restaurant looked after you at breakfast. Please accept my apologies regarding the issues you experienced with wi-fi and that the front desk and Biggles Bar team were not more helpful with this....

Sydney
Reviewed 21 March 2015

We stayed the night before a very early flight out of Sydney and it was perfect. There's a bar that serves good bar food - comes quick - which suited us as we arrived fairly late. Great staff who are eager to please and offer assistance without you needing to ask. Well appointed and comfortable rooms. Quite large. Shame we...

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Helpful?
2Thank Julie F
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Staying the night before or after a long trip can really take the stress out of travel and we are here to do exactly that..! I'm so pleased you could relax a little, enjoy some great food and rest-up before heading overseas. Thank you for your comments regarding the team, providing warm, welcoming and genuine service is what Holiday Inn...

London
Reviewed 20 March 2015 via mobile

What a wonderful hotel! Far nicer - and cheaper - than the hotel I stayed at in the city centre. It would be possible to stay here and just commute from nearby Mascot station into the centre (10-15 mins). This was the perfect place to unwind before a long flight. Spent an hour or so in the gym and cooled...

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Helpful?
Thank Pol P
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

What a wonderful review..! Thank you so much for sharing your experience with us. We agree that the location of Holiday Inn Sydney Airport is ideal for popping into Sydney's CBD, while still being close to the airport terminals. I will share your comments with our team, providing a warm, welcoming environment where our guests can unwind is exactly what...

Huntsville, Alabama
Reviewed 17 March 2015

I stayed here two years ago and recently had occasion to stay again. Our flight arrived early in the morning and our room wasn’t available. Hotel staff gladly kept our bags while we took a train (a short 2 blocks away from the hotel) to downtown Sydney. It was worth the wait for our room as we were upgraded to...

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Helpful?
Thank AGoingGal
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your fantastic review of Holiday Inn Sydney Airport..! I love reading and responding to our guests reviews and appreciate you taking the time to share your experience. It's pleasing to hear that our facilities made for a comfortable stay and we appreciate your loyalty through our IHG Rewards Club..! I hope we have the opportunity to welcome...

Pieterlen
Reviewed 15 March 2015

This motel is a bit old fashioned and the staff is not very friendly. We were given wrong informations regarding the shuttle and had to wait for a long time. The beds were not comfortable. The location close to the airport is super.

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Helpful?
Thank Mizzi22
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share your experience regarding your recent visit to Holiday Inn Sydney Airport. I'm pleased to hear you found the location of the hotel convenient. Please accept my apologies for any issues you experienced with our team. This is certainly not representative of our usual high standards and I will follow-up to see exactly...

Pambula
Reviewed 14 March 2015

My daughter and I travelled via Sydney en route to Vietnam, deciding to stop overnight at the Holiday Inn near the airport. I have stayed in this hotel some long time ago, but not recently. First issue is always how to get to your chosen hotel and in this case, following the online directions, we easily found the shuttlebus half-way...

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Helpful?
Thank WanderingCodger_39
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful review of Holiday Inn Sydney Airport..! Taking a night before or after an overseas trip can be such a great way to remove some of the stress of travel, so I'm happy we could provide a welcoming and restful option for you before flying to Asia (I hope you had a fabulous trip!). Biggles Bar...

LONDON
Reviewed 14 March 2015

I have stayed in this hotel a few times and it's never let me down. Very friendly and professional welcome. Nice clean room, good food in the bar and in a convenient location for the airport and transport in to Sydney.

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Helpful?
Thank ukjeffrey
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Providing consistency is always the key to success, so I am particularly pleased to hear that we have continued to deliver great experiences for you over a number of stays. Thank you for taking the time to share your comments, I will pass this on to the team and they will be delighted to hear your feedback. We look forward...

Melbourne, Australia
Reviewed 10 March 2015

I stayed here in late February for 2 nights for work. Location: close to the airport. Approx 7 minutes one way (subject to traffic) There are no complimentary shuttles which I am not a fan of for airport hotels. However you can book a shuttle for $7 one way. There is a convenience store and a cafe approx 400 meters...

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Helpful?
Thank ForsakenDemiGod
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the constructive feedback regarding your experience at Holiday Inn Sydney Airport..! I greatly appreciate the acknowledgement of positives and the opportunity to work on some areas that you have highlighted in your review. I have shared your comments with the team in Biggles Bar as your feedback is particularly concerning around how the team failed to provide...

Reviewed 9 March 2015 via mobile

Stayed in holiday in for one night. We arrived early and got a room straight away however arrival in the room and it was mediocre, didn't get a decent view. The hotel had dirty plates in the hallway from other guest that staff didn't bother to collect and made the hallways look unpleasant. It was there from when we arrived...

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Helpful?
1Thank Geneva B
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I greatly appreciate you taking the time to write a review of Holiday Inn Sydney Airport. I'm pleased to see we could accommodate your early arrival to the hotel, but am disappointed with the service breakdowns you experienced during your stay. I will be following up with our team on why the regular floor checks were not completed, we are...

Melbourne, Australia
Reviewed 9 March 2015

Holiday Inn Sydney Airport is about a 5-10 minute walk from the domestic terminal and is of the high standard you can expect from Holiday Inn worldwide. The rooms are clean, comfortable and very quiet, allowing for solid rest, and along with tea & coffee making facilities the mini-bar is reasonably priced too. The staff were also friendly and efficient....

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Helpful?
Thank IntelligentChimp
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the amazing review of Holiday Inn Sydney Airport..! It's great to hear that you enjoyed the facilities and the service provided by our team; we are very fortunate to have an amazing group of people working with us. A good breakfast is such an important part of any hotel visit, so I'm pleased you found this to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $175 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
Holiday Inn Sydney Airport Australia/Mascot
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high to get the view of airport and beyond”
 of 5 bubbles AucklandBruce, 13 Feb 2017 | Read review
“stay at the end of the corridor away from the lift - very noisy.”
 of 5 bubbles GOGREENIES, 26 Jan 2017 | Read review
“Our corner room was really lovely!”
 of 5 bubbles Tagalongjo, 14 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles SandiHLogan, 11 Jan 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 206DavidP, 4 Jan 2017 | Read review
5 of 5