We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Rosehill
Trips
Inbox
More
    Help Centre

    Mercure Sydney Parramatta

    970 reviews
    #3 of 4 Hotels in Rosehill
    Save
    106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Expedia.com
    US$91
    View Deal
    Mercure
    US$90
    View Deal
    Trip.com
    US$90
    View Deal
    Booking.comUS$91
    Hotwire.comUS$91
    PricelineUS$91
    View all 10 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$91
    Mercure
    US$90
    Trip.com
    US$90
    Booking.com
    US$91
    Hotwire.com
    US$91
    Priceline
    US$91
    Travelocity
    US$90
    Orbitz.com
    US$91
    TripAdvisor
    US$90
    Hotels.com
    View all 10 deals
    Collapse deals
    Full view
    View all photos (189)189
    Traveller (143)
    Room & Suite (36)
    Dining (32)
    Certificate of Excellence

    About

    4.0
    Very good
    970 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for?
    Read more
    Full view
    Property amenities
    Restaurant
    Room Service
    Bar/Lounge
    Pool
    Fitness Centre with Gym / Workout Room
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Paid Internet
    Paid Wifi
    Public Wifi
    Wheelchair Access
    Show more
    Room features
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Safe
    HOTEL CLASS
    970Reviews
    189Photos
    5Q+A
    79Room tips

    ReviewsSee all 5 questions

    Write a review
    Traveller rating
    • 289
    • 464
    • 158
    • 38
    • 21
    Time of year
    Traveller type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Rooms comfortable and clean
    Rooms well appointed and reception staff polite and helpful easy to park overall look a bit shabby Restaurant - very ordinary and overpriced food ,some dishes on menu were not available,service mediocre.Resturant for dinner had hardly any guests but floors were dirty and…
    Read more
    Review collected in partnership with Accorhotels.com
    Date of stay: February 2019
    Great stay
    This hotel is wonderful, you are provided with everything you need. Rooms are set up nicely, fresh sheets, blankets, and pillows, it is somewhat spacious and would like to commend the cleaning staff in the cleanliness of the room and bathroom with no shortcuts taken. The pool is…
    Read more
    Date of stay: December 2018
    Response from Joleen H, Front Office Manager at Mercure Sydney Parramatta
    Responded 3 days ago
    Dear 774karrara, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you had a comfortable stay with us and enjoyed the friendly and accommodating nature of our team members. Our housekeeping team will be delighted to hear your kind comments after all their hard work, however we do apologise about the cleanliness of our swimming pool. I look forward to taking the time to share your feedback with our entire team. We hope to have the opportunity to welcome you back again soon. Kind Regards, Daniel Ryley Front Office Manager
    Read more
    Mercure Paramatta - Okay Overall
    Overall a good stay. Check in staff was friendly with a quick check-in. Room was ok. Had breakfast at the restaurant which had the standard food in it. Again the hotel team were all smiling and greeted me and the family with warm greetings. Then there was the checkout. To say…
    Read more
    Review collected in partnership with Accorhotels.com
    Date of stay: January 2019
    Response from Joleen H, Front Office Manager at Mercure Sydney Parramatta
    Responded 6 days ago
    Dear PranaM1, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are pleased to hear that the majority of the aspects of your stay were great. However we are sad to hear that your final impression of our hotel was not a great one, our team have made a mistake whilst checking you out of our hotel. We understand the inconvenience this would have caused you and hope that our team were able to rectify the issue promptly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Daniel Ryley Front Office Manager
    Read more
    +3
    Stayed for a week
    This is my third time staying here. This time I’m staying for business. I’m here for a week. Again I’m not disappointed. Very helpful and professional staff. Excellent secure car parking. Close to Rosehill racecourse, Woolworths, medical centre, Hooters, KFC and McDonalds.…
    Read more
    Date of stay: February 2019
    Response from Joleen H, Front Office Manager at Mercure Sydney Parramatta
    Responded 1 week ago
    Dear AJPato, Thank you for taking the time to share your feedback of your recent stay with us. We are delighted to hear that you enjoyed your recent stay with us as much as previous visits. We are very lucky to have such fantastic staff members who enjoy building relationships with our guests to ensure you feel right at home. We hope to see you back again soon. Kind regards, Daniel Ryley Front Office Manager
    Read more
    Pleasant stay
    Hotel is clean, staffs are friendly and courteous. Room is very average with carpet looks a bit old. Bathroom is very clean and pleasant smell. However, location wise is quite a distance from Paramatta central attraction. Breakfast menu availability is very limited, omelette…
    Read more
    Date of stay: January 2019
    Response from Joleen H, Front Office Manager at Mercure Sydney Parramatta
    Responded 4 weeks ago
    Dear Dhorasio146, Thank you for taking the time to share your feedback in relation to your previous stay at Mercure Sydney Parramatta. We are pleased to hear that you had a pleasant stay whilst enjoying the service provided by our staff members, I look forward to sharing your feedback with them. We look forward to reviewing your feedback in relation to our breakfast menu as a team as we are always looking for small add-on's we can provide to our guests. We hope to have the opportunity to welcome you back again soon. Kind regards, Daniel Ryley Front Office Manager
    Read more
    Previous
    123456…190
    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
    梅庫瑞帕拉瑪塔酒店-昏暗的房間
    梅庫瑞帕拉瑪塔酒店-昏暗的房間
    梅庫瑞帕拉瑪塔酒店-昏暗的房間
    對面就是Woolworths超市
    PreviousNext
    123456…8
    Is it heated pool?
    No,from memory
    0 votes
    Show all answers
    Have a booking for this Saturday. Do we need to book parking?
    I didn't need to book parking when I stayed here.
    0 votes
    Show all answers
    Good morning. Can you tell me do you offer parking and what rates if available? many thanks
    The on site parking is 15 dollars per night. I think
    1 vote
    Show all answers
    Hi, just wondering if we have to pay a deposit for the hotel room?
    booked with credit card but they didnt take any money until i actually arrived & confirmed details.
    0 votes
    Show all answers
    Hello, I am looking for a breakfast included twin room for two adults for the night of Friday December 19th. regards Deb Morrow
    Good Afternoon Deb, Unfortunately we do not have any standard twin rooms available on this night, however can offer a junior suite with Queen and fold out sofa for two adults and breakfast for $319 flexible or $284.10 prepaid no changes no cancellations. Please contact our reservations department on 02 8836 1000 if you wish to go ahead and make a booking. best regards Andrew
    -1 votes
    "The higher the floors the quieter the rooms."
    "Ask for high floors"
    "Find another hotel - the location is ordinary too!"
    "Don't stay in 704 unless the lift is fixed"
    "Nice view from rooms at the front of the hotel"
    PreviousNext
    123456…16
    PRICE RANGE
    US$87 - US$255 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    mercure sydney parramatta hotel rosehillmercure hotel sydney parramattamercure hotel rosehill
    LOCATION
    AustraliaNew South WalesGreater SydneyParramattaRosehill
    NUMBER OF ROOMS
    164
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing