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Big shout out to Dana at the desk when we arrived. Nothing was too much for her.
Great assistance when looking for a place to head out and have a feed. Even gave us some cab charge vouchers for our trip out and back.
As soon as I arrived, the welcome by the staff was genuinely warm and friendly. That set the tome for the entire experience. When I ordered room service and asked for an item to be left off my meal due to allergies, I was immediately...More
Thank Maria L
Response from Joleen H, General Manager at Mercure Sydney ParramattaResponded 15 October 2017
Dear Maria L,
I am delighted to read that you enjoyed your stay and received such wonderful service from the team.
Thank you for taking the time to leave such lovely feedback.
We look forward to welcoming you back again soon.
I was at check in that renovations was happening...no prior warning and TOLD stick 11am check out....The ottomon was dirty and had stains on it, the bed had make up on sheets, hairs in bed and around side table, and it was different colour hairs...More
I booked a suite, was given 725. I was quite happy with the room, size, layout, bathroom etc. we were spending the day at the races so the location was perfect. The reception staff were very pleasant. when we returned we noticed our room was...More
Response from Joleen H, General Manager at Mercure Sydney ParramattaResponded 1 week ago
Thank you so much for letting us know about the issue with the air conditioning and I am so sorry that it resulted in such a terrible nights sleep. Our maintenance team have since been able to resolve the issue.
I understand that...More
I stayed here whilst on a business trip.
Let’s be realistic here, it’s an outer Sydney suburbs hotel that offers a reasonable hotel experience at a reasonable price.
Staff are very helpful, probably the hotels greatest asset.
Rooms are what you would expect for what...More
Thank Dave W
Response from Joleen H, General Manager at Mercure Sydney ParramattaResponded 2 weeks ago
Dear Dave W,
Thank you for taking the time to leave your review of Mercure Sydney Parramatta.
Elise is a real asset to us and she will be delighted to hear your lovely feedback as will the rest of the team.
I hope you get...More
US$100 - US$236 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Number of rooms
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Good Afternoon Deb,
Unfortunately we do not have any standard twin rooms available on this night, however can offer a junior suite with Queen and fold out sofa for two adults and breakfast for $319 flexible or $284.10... More
Good Afternoon Deb,
Unfortunately we do not have any standard twin rooms available on this night, however can offer a junior suite with Queen and fold out sofa for two adults and breakfast for $319 flexible or $284.10 prepaid no changes no cancellations. Please contact our reservations department on 02 8836 1000 if you wish to go ahead and make a booking.