Conveniently located next to the bowling club (great meals)and across the road from take away, bottle shop and supermarket & rose hill racecourse. The hotel and rooms are dated and could do with a freshen up. The 1brm spa room had a dining table & 3 chairs??? For 4 of us that did my head in, but it was a free upgrade and we appreciated the spa!
We stayed at the Mercure in Parramatta as it was close to all the sites and places we wanted to go, the accommodation was neat and tidy and bed was comfortable. It was a shame the restaurant was closed because of covid but we went to another close by.
Have stayed at the Parramatta Mercure on 3 occasions on 3 consecutive weeks. Very clean and comfortable and reasonably priced. Could not rate the desk ladies highly enough and the lovely assistant manager on last twoThursday nights could not have been more friendly, helpful or courteous. So nice to be greeted by staff with a friendly smile - definitely an asset to the hotel and a reason for people to keep booking there. Well done.
Stopped here for one night. Room was basic, but clean. Foyer and lift areas felt dirty, arrived on our floor and there were dirty plates beside lift and because of COVID the restaurant was closed so could order from menu but had to go down to reception to collect. Upon leaving the dirty plates were still beside the lift. Parking is extra. for the price was average
Alicia the receptionist was very welcoming and upgraded my room. Room was a king suite which had a comfortable bed, nice flat screen tv and nice amenities. Love the fact that they have parking and its complimentary.
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