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Rydges Parramatta

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Traveller (112)
Room & Suite (54)
Dining (10)
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Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
“indoor pool”(8 reviews)
“room service”(33 reviews)
“buffet breakfast”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
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All reviewsindoor poolroom servicebuffet breakfasteaster showrosehill racecourseacross the roadplenty of parkingshuttle buswould stay againundercover parkingreception staffroad noisemini baran upgradeshort stayrosehill train stationolympic park
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131 - 135 of 636 reviews
Reviewed October 22, 2016 via mobile

Back at Rydges, and hooray, they have fixed all the gym equipment and finished their renovations! So nothing to complain about, good bathroom, good pillow choice, east to adjust in room heating, pretty much everything I normally whinge about. Not 5 star but pretty good...More

Thank Mark R
Response from Matt G, Front Office Manager at Rydges ParramattaResponded October 26, 2016

Dear Mark R, Thank you for the great feedback about our newly refurbished rooms. Great to hear that you had a great stay. Kind regards, The Rydges Parramatta Team

Reviewed October 10, 2016

We stayed for one night. Being Sunday night only the small restaurant was open, the service was great but the meals awful. I had steak which was tough and overcooked, bland vegetables. My daughter had dry tasteless chicken wings. Prices did not reflect the poor...More

Thank Fran G
Response from Matt G, Front Office Manager at Rydges ParramattaResponded October 26, 2016

Dear Fran, Thank you for the feedback. It's disappointing to hear that our product was not up to standard on this occasion. This feedback has been brought to the attention of our Executive Chef and Food & Beverage Manager to address with their teams. It...More

Reviewed October 8, 2016 via mobile

I have stayed at the Rydges in Parramatta multiple times over the last few years and have never had any complaints. Easy accessible, heaps of parking, good restaurants and with it being right on the M5, getting to places around Sydney is a breeze. Always...More

Thank Jeff S
Response from Matt G, Front Office Manager at Rydges ParramattaResponded October 9, 2016

Dear Jeff S, Thank you for the great review. It's excellent to hear that we consistently leave a good impression with each stay. We look forward to welcoming you back again soon! Kind regards, The Rydges Parramatta Team

Reviewed October 7, 2016

Stay one night for work.Good night sleep bed comfortable,great meal and service at the grill restaurant and very nice breakfast.Staff great nothing to hard for them.Used the gym could do with a bit more equipment .More

Thank drewbel
Response from Matt G, Front Office Manager at Rydges ParramattaResponded October 9, 2016

Dear Drewbel, Thank you for the great feedback. We are pleased to hear that our hotel was comfortable for your needs. Your feedback with regards to our gym has been passed on to management and they have advised that something is in the works in...More

Reviewed October 7, 2016 via mobile

The room was nice, and had everything we needed. On arrival I was required to give a $300 bond which I thought was a bit excessive since none of us in the room smoke. I had booked the room 11 month in advance only to...More

Thank sherixx
Response from Matt G, Front Office Manager at Rydges ParramattaResponded October 9, 2016

Dear Sherixx, Thank you for the review of our hotel. The $300 bond covers all ancillary costs to the room. This could minibar, room charges and potential damages. As discussed with you on check out, as a industry standard, room allocations are done the night...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$98 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (54)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Pam M
March 18, 2018|
AnswerShow all 3 answers
Response from Canberrascooter | Reviewed this property |
The only thing I can think of is a taxi bus for the 10 of you, if you book it return that should work
1
Vote
b00shaddict
May 11, 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
April 28, 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Room Tips
"The hotel is very noisy as its on the main road. Many many sirens all night."
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"Room with view of racetrack!"
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"A room away from James Ruse Drive."
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"Room 504 faces the lovely Rosehill Race course."
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