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Hotel Urban St Leonards

402 reviews
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Traveller (74)
Room & Suite (42)
Dining (9)
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Overview
  • Excellent35%
  • Very good48%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“pacific highway”(43 reviews)
“train station”(33 reviews)
“road noise”(10 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
3.5 Star Hotel
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Reviews (402)Write a Review
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5
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144
183
49
17
5
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All reviewspacific highwaytrain stationroad noiselane covethe ground floorroom servicebathroom productscomfy beda nice place to staymain roadgreat coffeecrows nestsecure parkingmini barfree wifiterrace roomhousekeeping staff
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1 - 5 of 398 reviews
Reviewed 1 week ago

My Sister In Law booked us a disabled access room for us and our mother in law to stay at while attending a Medical Specialist. The room was of great size, the service there was great, nothing seemed a problem. The staff was super friendly...More

Thank John and Heidi W
Response from John D, General Manager at Hotel Urban St LeonardsResponded 5 days ago

Dear John and Heidi, Thanks for your comments following your recent stay with us which is certainly appreciated. We hope you're on the mend and you’ll come back for another visit soon and until then, safe travels. Kind regards, John Dickson

Reviewed 3 weeks ago

We went as a family (Grown) and had a great meal and a fun time. the atmosphere was good. The food was reasonably priced. it was a short walk from our motel and to the railway station and bus stops. We were glad we went...More

Thank David091064
Response from John D, General Manager at Hotel Urban St LeonardsResponded 5 days ago

Dear David, Thank you for staying with us and pleased you all enjoyed your stay. We look forward to welcoming you back soon. Kind regards John Dickson.

Reviewed 7 January 2018 via mobile

A relaxing few days in Sydney thanks to Hotel Urban. A quiet location away from the hustle and bustle but still close enough to enjoy the highlights of the city. Bus out front and 10 minute walk to train station (15 minutes to Central Station)...More

Thank Couta
Reviewed 30 November 2017

Wasn't sure what to expect, but exceeded expectations. Especially enjoyed having a gym (Jim) at the hotel. Room was quiet despite facing onto Pacific Highway - double glazing - but did mean you couldn't open the door to the outside area. Reception / Dining area,...More

Thank itsBG
Response from John D, General Manager at Hotel Urban St LeonardsResponded 12 December 2017

Hi there, Sincere thanks for your comments following your recent stay with us and we look forward to you returning sometime soon? Best regards John Dickson.

Reviewed 27 November 2017

We stayed 4 nights(room 104) on the 1st floor. Room was average size with an unusable balcony, small, views of trees, back of the hotel, services/bins etc. The air conditioner was over 20 years old at least, was very noisy and basically useless. The bed...More

Thank Kylie C
Response from John D, General Manager at Hotel Urban St LeonardsResponded 12 December 2017

Hi Kylie, My apologies that your stay didn't meet your expectations and I'm sorry that our "boutique" style didn't appeal to you. The tree line views, balconies and busy atmosphere in and around the lobby and cafe areas all make up part of our DNA...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$117 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (74)
Room & Suite (42)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
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AndrewLau83
30 December 2016|
AnswerShow all 5 answers
Response from John D | Property representative |
Hi, I agree with James D and Stormypet's respond. Thank you. Yes it depends on the booking type. Some special rates includes Free parking. The best way to get a good deal is book directly from the hotelurban website... More
1
Vote
Billy L
1 December 2016|
AnswerShow all 2 answers
Response from Paul627mv | Reviewed this property |
Billy L- I cannot see any relevance from your statement to my stay at Urban. I was most impressed with everything they did. Our room was immaculately presented and impeccably clean. We are back in Sydney to stay on December... More
1
Vote
Jacqueline T
4 June 2016|
AnswerShow all 5 answers
Response from Erdi G | Property representative |
Hi Jacqui, Our twin rooms are the only one that do not offer triple occupancy. All our other rooms have the option of an additional rollaway bed. Regards, Hotel Urban St Leonards
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12
Room Tips
"I am not sure of the rooms as we did not stay there"
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"ask for large bathroom, refurb'd on the higher floors"
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"Convenient to North Shore. Parking on site."
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"Make use of the bus which is 15 metres from the front door and the train which is a 20-minute walk."
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