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Hotel Ibis Thornleigh

477 reviews
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Traveller (36)
Room & Suite (16)
Dining (5)
Overview
  • Excellent24%
  • Very good48%
  • Average23%
  • Poor3%
  • Terrible2%
Travellers talk about
“ibis thornleigh”(26 reviews)
“value for money”(30 reviews)
“comfortable bed”(14 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (477)Write a Review
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14
Show reviews that mention
All reviewsibis thornleighvalue for moneycomfortable bedtrain stationpennant hills roadair conditionerconvenient locationthe main roadone night stayan overnight staygood nights sleepshort stayrooms are basicpleasant stayplenty of parkingbuffet breakfastlate arrival
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151 - 155 of 467 reviews
Reviewed 21 June 2015

Typical Ibis Hotel. They are all the same, but you know what you are going to get. Same layout, same room, same bathroom, same service. All clean and functional but nothing spectacular. Just a good stopover with nothing fancy.More

Thank Nick W
Response from HITGM, Manager at Hotel Ibis ThornleighResponded 27 June 2015

Thank you for taking the time to provide your review Nick W, it's wonderful to hear that you receive consistency with the ibis brand. We do aim to provide a great experience for our guests so appreciate your comments, the team will look at ways...More

Reviewed 17 June 2015

Another great experience at Ibis Styles Thornleigh. The consistency of great customer service, super comfy beds and parking ensure a wonderful experience every time. Breakfast is always a winner to make the trip into the city and onto the airport bearable.

Review collected in partnership with Accorhotels.com
Thank Karen R
Response from HITGM, Manager at Hotel Ibis ThornleighResponded 27 June 2015

Thank you for your wonderful review Karen R! It is great to hear that you continue to enjoy your visits and receive a fantastic experience as a guest. We look forward to welcoming you back on the next occasion that you stay in Thornleigh!

Reviewed 16 June 2015 via mobile

Restaurant service is horrible, first time i order the restaurant forgot my order, then proceeded to give me raw chicken! Here tonight haven't had service for 30 minutes, ended up getting served but never received our drinks, I've never delt with such poor service!! Head...More

Thank Stacy_1456
Response from HITGM, Manager at Hotel Ibis ThornleighResponded 27 June 2015

Thank you for providing your feedback Stacy_1456, it is disappointing to hear of your experience in our restaurant as this certainly does not reflect the standards that we pride ourselves on for which we generally receive positive comment. Your feedback has been discussed with the...More

Reviewed 16 June 2015

Staff very pleasant. Room small. Bed very comfortable. Bathroom small but clean. Ate at the restaurant. Mains were good but would advise you skip dessert. Service very slow at the restaurant. Took an hour and a half for our meal to come. Plenty of parking...More

Thank RosieB562014
Response from HITGM, Manager at Hotel Ibis ThornleighResponded 27 June 2015

Thank you for your review RosieB562014, it is fantastic to hear that you enjoyed your stay overall and thank-you for leaving feedback as to how we can improve next time! Your feedback has been passed on to our Chef and Front of House team to...More

Reviewed 9 June 2015

Booked for location, the rooms were clean, small with basic facilities. Having never stayed in an Ibis hotel before, I could not quiet fathom the tardis like bathroom in the corner. We did not have a great sleep as our room faced the road and...More

1  Thank SuzcNewcastle
Response from HITGM, Manager at Hotel Ibis ThornleighResponded 12 June 2015

Thanks for providing your feedback SuzcNewcastle.

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (36)
Room & Suite (16)
Dining (5)
Questions & Answers
Ask a question
millsy123
3 June 2016|
AnswerShow all 5 answers
Response from Dorrigogirl | Reviewed this property |
My husband and I have stayed at this hotel many times and there has never been a problem with cleanliness. The linen is fresh and clean and there are extra pillows in the cupboard.
0
Votes
Roger B
21 July 2014|
Answer
Response from HITGM | Property representative |
Hi Roger - we absolutely offer the welcome drink via a letter in your room and internet to all members staying with us. This is noted in your booking to ensure there are no charges on departure.
1
Vote
Room Tips
"Room at the back is essential for sleep."
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"Ask for a room at the back, if you want to have peace and quiet (not the railway side, the side behind the..."
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"Our rooms faced back car park not main road , but I really don't think it would have made any noise..."
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"rooms 216 to 220 are good"
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