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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Wagoner, Oklahoma
Reviewed 3 days ago NEW

We stayed here on our way home from a trip to Orlando. We made a detour through Nashville to see The Parthenon. The staff here was extremely friendly, we really enjoyed the breakfast, and the kids loved swimming in the pool.

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Helpful?
Thank abartholomew1984
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you so much for choosing us to stay with on your trip to Nashville. I am glad that the staff and the hotel was enjoyable during your stay. Please visit us again on your next stay to Nashville.

Nashville, Tennessee
Reviewed 1 week ago

Our stay was awesome. From the moment I spoke to the desk clerk to our checkout it was memorable. The breakfast was delicious. I needed assistance because I could not get on the bed. I am vertically challenged (in other words I am short) so the front desk supplied me with a stool and all was ok. Thank you Holiday...

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Helpful?
Thank cyclemama52
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you so much for the kind remarks about our hotel and staff. I and they will greatly appreciate your compliments. We hope to see you again on your next trip to the Mt Juliet area.

Nashville, Tennessee
Reviewed 1 week ago

Enjoyed our stay last year very much. Every Thanksgiving we make a trip to Nashville. The hotel is located just a few minutes from our relatives. This location is just perfect. Lots of shopping, close to downtown, but not to close, if you know what I mean. Nice, safe, clean hotel.

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Helpful?
Thank Eaustin123
Bloomington, Illinois
Reviewed 24 October 2016

We stayed at 5 hotels this trip and the Mout Juliet Holiday Inn Express was the best. The staff was friendly, cookies available on arrival, and easy to find, right off of the interstate. The hotel was clean and the bed was very comfortable. The breakfast area was kept well stocked and cleaned. It is close to shopping and gas....

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Helpful?
Thank otdred1
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thanks for the complimentary statements about our hotel and area. We do our best to make you feel at home during your stay with us. Please visit us again on your next stop in the Mt Juliet area.

Dayton, Ohio
Reviewed 17 October 2016

Unfortunately, I cannot tell you much about the hotel as they cancelled our rooms without notifying us. On September 21 we traveled 10 hours to check in just before 4pm, and were told our reservations had been cancelled! No-one could tell us who cancelled them or when, mysteriously the hotel was full that night and no more rooms were available....

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Helpful?
Thank suprbrit
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

I apologize for the issue of your reservation being cancelled. If it was cancelled by us in error we deeply apologize. This is not the normal procedure in these cases.

Independence
Reviewed 4 October 2016

We stayed Friday night and Saturday night September the 30th and October the 1st for a good times show. We had a nice room but the TV worked 10 minutes then it cut out and we called downstairs and we were told to unplug it and plug it backup to no avail. We asked for another TV but we did...

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Helpful?
Thank 828cheryls
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

I appreciate you tasking the time to give us your feedback about your stay. I apologize for the issues that occurred while you were at out facility. I have worked with the staff on better ways to handle situations of that nature in the future. I hope you will give us another opportunity to earn your business on another stay.

Vero Beach, Florida
Reviewed 3 October 2016

Thank you to Rick, Prince and the entire staff for helping make our party a huge success. You all could not have been more accommodating or professional. You made planning a party from a long distance seem less. I would be happy to recommend your facility to anyone.

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Helpful?
Thank ginacole1
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you so much for the compliments to our staff and facilities. We always enjoy parties with great guests like you all. Please visit us again.

Reviewed 1 October 2016 via mobile

Arrived at Nt. Juliet Hokiday Inn Express approximately 10pm...check in fairly quick, but was slowed down substantially by front desk clerk's sttention being diverted to groups of young people being loud and clogging up the space near the front doors....kudos to the clerk....there was some sort of event happening at the HIE... Overall a very good and very short stay.....departed...

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Helpful?
Thank Max C
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you very much for taking the time to review our hotel. I am excited to hear that you enjoyed our beds, and was able to get some breakfast early for your travels. We look forward to your next visit.

Reviewed 1 October 2016 via mobile

They don't care and are poorly run. Worse you can not count on them. We had a reservation for the 1st week-end in October. Made the reservation in August. Was notified less then 24 hours before the trip that there were cancelling the confirmed reservation. They cited " computer errors." No one took responsibility. Essentially their reply, and I mean...

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Helpful?
Thank Pat N T
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

I am sorry that you feel this way about our facilities and management. We notified your booking agency 3 days before arrival to alert them of the issue. I will second my apology from our previous conversation, I am truly sorry that we were not able to accommodate your stay. This is not a normal occurrence at our hotel, and...

St James, New York
Reviewed 26 September 2016 via mobile

Great facility. Well maintained and modern. ROoms fine, laundry available, breakfast included and good. Well situated near numerous restaurants. Staff above normal. Efficient and genuinely very friendly - typical of HIX hotels. Well worth the visit.

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Helpful?
Thank gtfcpa
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for the kind words about the staff and our facilities. Our goal is to exceed your expectations, and I am glad that we were able to accomplish that.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Mt. Juliet-Nashville area 19 miles away. The newest Mt. Juliet hotel is just quick 10 miles away to Nashville International Airport (BNA). Our spacious guest rooms and executive suites are beyond exceptional in decor and privacy and have everything you expect from an informatively designed hotel. All rooms include refrigerator & microwave, wireless high-speed Internet, work desk, ergonomic chair with ottoman, and 32' flat panel TV. Holiday Inn Express & Suites in Mt. Juliet will be a perfect lodging facility for business and leisure which includes a 24-hr business center, 24-hr guest laundry, 24-hr fitness center, and the salt water indoor heated swimming pool. Start your day off enjoying our complimentary Express Start breakfast across from a 63' flat panel TV and Internet access pods chairs. From our 'fresh, modern style' decor, state-of-the art amenities and modern eatery, our guest have the most memorable experience. Area attractions: Nashville Super Speedway 'closest and preferred hotel', Nashville Shores, Hermitage Andrew Jackson, Providence Market Place, Grand Ole Opry, golf, etc. Businesses: Del Webb, Dell Computers, Lochinavr, Nashville Auto Auction, Bridgestone Firestone, Cracker Barrel Corporate Offices, Genesco Hospitals: Summit Medical Center, University Medical Center Stay Smart at the Holiday Inn Express & Suites Mt. Juliet, TN. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

Address: 565 S Mount Juliet Rd, I-40 at Exit 226, Mount Juliet, TN 37122-6319
Region: United States > Tennessee > Mount Juliet
Price Range: $183 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mt Juliet-Nashville Area
Holiday Inn Mount Juliet
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No deficiency found”
 of 5 bubbles cyclemama52, 27 Nov 2016 | Read review
“call to confirm your rooms before leaving and also when you're on the road!!”
 of 5 bubbles suprbrit, 17 Oct 2016 | Read review
“Ask about internet service and TV before hand.”
 of 5 bubbles 828cheryls, 4 Oct 2016 | Read review
“Ask for a room in the back to block the highway noise.”
 of 5 bubbles Jetboat66, 21 Feb 2016 | Read review
“Avoid rooms facing main road -Mount Juliet Road”
 of 5 bubbles RickB873, 20 Aug 2015 | Read review
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