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All reviewsfront deskbreakfast attendantevery morningdowntown nashvilleroom was cleangreat place to staywafflesthe sofa bedchoice hotelswater pressurefree breakfaststaff was friendlywould definitely stay here againshort drivehot breakfastup to dateone night stay
We drove from FL to Nashville for quick Christmas visit with family. Tired of being on the road from 9+ hours of driving we looked forward to a God nights sleep. NEGATIVE: When we pulled the covers back there was a large black substance on...More
1 Thank Mcgowan413
Response from ComfortSuitesMJuliet, Guest Relations Manager at Comfort Suites Mount JulietResponded January 6, 2017
In addition to my earlier response, I would like to apologize again for the stained linens. That is not the standard we demand, and it shouldn't have happened. Also, the Front Desk agent was pulled in many directions that night. She was never away...More
Overall the hotel is your average comfort suites. We had a reservation issue and the staff did not handle it well to help us resolve the issue. They just kept saying they were a mom-and-pop hotel and that there was nothing they could do. The...More
Response from ComfortSuitesMJuliet, Guest Relations Manager at Comfort Suites Mount JulietResponded December 21, 2016
I'm sorry you had an issue with your reservation. Our cancellation policy is 23 hours advanced notice. Your confirmation outlined this information, and I'm sorry this caused a problem for you.
Best wishes with your future travels plans.
I was visiting Nashville on business and it was very difficult to find lodging near downtown due to CMA. Discovered this hotel in Mt Juliet which is about 15 miles from downtown Nashville. Hotel is centrally located in Mt Juliet with easy access to stores...More
Thank Joy A
Response from ComfortSuitesMJuliet, Guest Relations Manager at Comfort Suites Mount JulietResponded December 2, 2016
Thanks for the great endorsement. We appreciate that you found us out of necessity, but enjoyed your stay even though it wasn't exactly where you were planning. I hope you will come see us again the next time you visit Nashville.
This hotel is very beautiful and the rooms are very comfortable and spacious. The rooms have a coffee maker, TV, and a very nice bathroom. I am visiting because I am driving my grandmother to her referee business meeting and her company paid for the...More
Thank Kirsten C
Response from ComfortSuitesMJuliet, Guest Relations Manager at Comfort Suites Mount JulietResponded November 25, 2016
Thank you for staying with us, and for the great review. It seems as if I am always apologizing for the lack of signage for our driveway. Unfortunately the city will not allow us to erect a well-lit, well-placed sign. We are at a...More
It was November 13 at 2am, 2016 (I say the day and the time for the hotel to find the employee). I get to the hotel with my wife, two of my students and the mother of one of them. We had a reservation in...More
Response from ComfortSuitesMJuliet, Guest Relations Manager at Comfort Suites Mount JulietResponded November 21, 2016
I would like to apologize for the encounter you had, but unfortunately I don't think your review was for the correct location. (Getting reviews for an incorrect property happens on occasion.) We are located in Mt. Juliet, TN.
We have no video evidence of...More