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Gaylord Opryland Resort & Convention Center

Booking.comUS$214*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gaylord Opryland Resort & Convention Center
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8,924 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,783: English reviews
Sturbridge, Massachusetts
Reviewed 24 November 2015

We were at the Gaylord Opryland Hotel a couple of weeks ago and we had a great time. What a wonderful place! As our bellhop was assisting us to our room, he told us about the hotel and answered any of our questions. Our room was on a top floor overlooking the Atrium and was lovely. On the hotel shuttle...

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Helpful?
Thank evwilli
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we're grateful you selected Gaylord Opryland. We're so glad to hear our bell services staff along with our transportation staff provided you with flawless customer service and you thoroughly enjoyed your balcony...

Poplar Bluff, Missouri
Reviewed 24 November 2015

We were in Nashville last week for a business conference and stayed at the Gaylord Opryland hotel. The place is ginormous!! We first opted for self park, but quickly realized we needed a guide to find our way around so we went to the valet. Parking is quite expensive whether you valet or self park. Self is $24/night and valet...

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Helpful?
Thank 1Coolrunner
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to share feedback from your recent stay at Gaylord Opryland. While we are pleased to notice your time at our resort was enjoyable, we are deeply sorry to hear you were unhappy with some of our fees. Please be assured our hotel leadership reviews the pricing and practices in our marketplace...

Philadelphia
Reviewed 24 November 2015

We are a 70 year old Couple who chose to go the Gaylord OpryLand Resort to celebrate our 50Th wedding Anniversary. Our costly and extremely disappointing choice. It was so bad the My wife cried. we Booked the stay ( 3 days ) ... and looked forward to going. When we arrived, we found that the hotel had Booked 5,000...

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6Thank bmatera
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate the time you took to comment on your recent stay at Gaylord Opryland Resort. We appreciate your review and are deeply disappointed to hear of the experience you and your wife received to celebrate your 50th wedding anniversary. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry...

Reviewed 24 November 2015 via mobile

Horrible experience‼️ been many times before it WAS my favorite place on earth. The young lady at the registration was extremely rude‼️ Wi-Fi did not not pick up. Then charged me twice for my room😣 after holding on the phone for over an hour the first time they told me I would be issued a refund i never received‼️ called...

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Helpful?
2Thank Ashley C
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay at Gaylord Opryland Resort. We appreciate your review and are deeply disappointed to hear that you were not satisfied with your experience. At Gaylord, we we pride ourselves on empowering all of our STARS (employees) to make it right for our guests and we're sorry we...

Nashville, Tennessee
Reviewed 24 November 2015 via mobile

PROS: Check-in, spacious suite, lighted make-up bathroom mirror, comfy bed, Netflix, USB charging ports, Country Christmas activities (snow tubing, snowball throwing, carriage ride, Grinch musical, Ice, gingerbread cookie decorating) & Findley's Irish Bar and the Def Leprechaun band. CONS: Phone staff not well trained in Customer Service, BETA-Con, no follow-through, tiny square pillows, lied about the view/room. We (5-2 parents,...

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Helpful?
3Thank Andi B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for your thorough review of Gaylord Opryland. We appreciate your review and are very sorry to hear of the inconveniences you encountered. At Gaylord, we strive to ensure each customer has a flawless guest experience; and we're sorry we were unable to do so for you. Please be assured your comments are not taken lightly and...

Phoenix, Arizona
Reviewed 24 November 2015 via mobile

This hotel is a must see! Beautiful indoor waterway with waterfalls and every pretty plant and flower you can think of! It is like an small city and park in a dome! Restaurants and bars. Rooms with balconies looking into this 'indoor city.' They offer a park-like boating ride on the waterway. Great place to stay with or without kids!...

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Helpful?
Thank RudeRuby
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you so much for your kind words! We are happy to hear you enjoyed exploring through our hotel grounds as well as finding your guestroom to be comfortable during your stay. At Gaylord, we pride ourselves on empowering all of our STARS (employees) to create a flawless experience for our guests - and we’re thrilled they were...

Temecula, California
Reviewed 23 November 2015

Even if you aren't a big fan of country music, there is still lots to see and do here at Opryland. The staff is wonderful. Be sure to take lots of pictures here as you will want to capture all of the architecture and sites.

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Helpful?
Thank Mredmondson
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We are thrilled to hear your experience at Gaylord Opryland was a wonderful stay and our staff members provided you with flawless customer service. It sounds like you took advantage of the many amenities and shops we have to offer throughout our resort! At Gaylord, we strive to offer...

Albany, New York
Reviewed 23 November 2015

This time we were in the group section_ Magnolia Wing, spectacular . this Resort offers everything you need, I have also traveled on a personal ,family basis, this time it was a group adventure.The Christmas gardens , so richly decorated,were absolutely beautiful. day as we ll as lighted nights.

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Helpful?
Thank Jean T
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you so much for your kind words. We know you have many options when booking your accommodations in the Nashville area, which is why we're so grateful you selected Gaylord Opryland. We are happy to notice your guestroom met your sleeping needs as well as enjoying walking through our beautiful garden atrium with the Christmas lights glowing...

Reviewed 23 November 2015 via mobile

We came just in time to see 2 million Christmas lights be turned on and to see it decorated for Christmas was magical. The staff was great. Food and souvenirs very pricey but it's Nashville. We paid $50 for breakfast which was ridulous but it was a nice view. I will go out to eat next time. Parking prices are...

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Helpful?
Thank Elaine J
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for sharing your feedback from your recent stay and thank you for selecting Gaylord Opryland for your honeymoon celebration. We are so happy to hear you were able to come and experience the beginning of our Country Christmas celebration! We are sorry to notice you were unhappy with our pricing structure. Please be assured our hotel...

La Jolla, California
Reviewed 22 November 2015

Stayed here 30 yr ago when it was elegant. Now you stay with over 2000 fellow travellers and overworked staff. Rooms ordinary, but they do have small refrigerators. Restaurants mediocre and overpriced.

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Helpful?
Thank ElaineQ13
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to share your experience at Gaylord Opryland. We appreciate your review of our property and are sorry to hear you were unhappy with your stay. At Gaylord Opryland we pride ourselves on being a resort dedicated to flawless customer service, and we're sorry we did not provide this for you. Our leadership...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's
Jack Daniel's
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $336 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#5 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
130 questions
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Preston, United Kingdom
6 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balconies overlooking the atruim are a lovely place to have coffee and relax.”
bubbygil, 23 May 2017 | Read review
“Get balcony room. Nice to sit, relax and people watch. Our room faced the parking lot - which had buses running ALL hours. :/”
634janiec, 22 May 2017 | Read review
“Doubt there is not a good room in entire hotel. Rooms & closets are spacious.”
vietnor2016, 21 May 2017 | Read review
“towards the atrium will give you a great view”
ShahabulArfeen, 16 May 2017 | Read review
“Find another hotel.”
Js3591, 16 May 2017 | Read review
5 of 5
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US$214* /night
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Prices are for 1 room, 2 adults
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