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Gaylord Opryland Resort & Convention Center

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8,303 Reviews from our TripAdvisor Community

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Showing 8,170: English reviews
Kenosha, Wisconsin
Reviewed 16 June 2015

You can find everything you want here, but it is too big. I attended a conference here which was well run, but every time I left my room I took a different route to the conference center, but only got lost once. It is quite far from where all the action is in Nashviile. Rooms were nice.

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Helpful?
Thank Binnidm
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for providing your feedback from your stay with us at Gaylord Opryland. While we are happy to hear we were able to provide you with the amenities and restaurants you needed for your stay, we're sorry to hear you were dissatisfied with the size of our property. At Gaylord, we empower all of our STARS...

Dripping Springs, Texas
Reviewed 16 June 2015

We stayed at the Gaylord Opryland Resort Hotel for 2 nights. From everything I had read about it, it seemed like the hotel would be outstanding. It was not and I was very disappointed. It wasn't all bad, but there were many things that could be improved in the hotel. Architectually the hotel is very beautiful. It's like staying inside...

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Helpful?
3Thank teachkindy
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate the time you took to comment on your stay with us at Gaylord Opryland. While we are happy to notice our staff provided you with flawless customer service and you found our complimentary shuttle to the Grand Ole Opry to be convenient, we're sorry to hear not only were you unhappy with some of...

Midland, TX
Reviewed 16 June 2015

Our flight was delayed 6 hours, so we arrived around 11:45 pm. As far as we could tell, there was one valet (4 cabs, and two self drives arriving then), and no bell service. Normally, I don't care about the bell service but we came for business and have several formal events so my wife and I each had a...

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Helpful?
1Thank mcurry1202
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for taking the time out of your busy schedule to comment on your recent stay at Gaylord Opryland. While we are pleased to notice there were certain areas of your stay in which you enjoyed, we're sorry to hear of the difficulties you faced not only with our bell services providing you assistance with your...

Lexington, South Carolina
Reviewed 16 June 2015

Request an 5th Floor in the Cascades and you'll be as pleased as my wife and I were. A nice room w/cozy balcony overlooking waterfalls, river and a perfectly manicured rain forest. Service was very polite, and accommodating. Rooms were clean. Our carpet in C5010 was a bit worn, not 'keep your shoes on' in the room yucky but had...

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Helpful?
Thank Marty R
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for this amazing review. We're so happy to hear you and your wife enjoyed your atrium view of our Cascades atrium as well as our staff members providing you with flawless customer service during your stay. We're sorry you faced some difficulties in your room, but are thrilled to notice our services...

Rome, Georgia
Reviewed 16 June 2015

My family and I stayed at the Gaylord Opryland Hotel on our last visit to Nashville, TN. We were surprised by the lush gardens throughout the resort. Everything is under a rooftop which is wonderful (no bugs to contend with the perfectly manicured gardens). There are waterfalls at every turn, and rivers traversing the hotel grounds. We stayed in the...

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Helpful?
1Thank kathrine j
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We sincerely appreciate your review of our property and thank you so much for your kind words. At Gaylord, we strive to ensure we create a flawless experience for every guest, and it is a pleasure knowing we were able to do so in your case. We're also pleased to hear you enjoyed your junior suite in...

Reviewed 16 June 2015 via mobile

Sitting on the balcony listening to the waterfall in the Cascades section is so peaceful. We've been here several times just to get away. Mouthwatering steaks in the Old Hickory Steakhouse and Lobster bisque to die for but expect a hundred bucks per person to eat there. It's worth the price. The Cocoa Bean has the most wonderful cinnamon bun...

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Helpful?
Thank Vickie F
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you so much for your kinds words. We know you have many options when booking your accommodations in the Nashville area which is why we're thrilled you select Gaylord Opryland as your home away from home. From the beautiful view of our Cascades atrium to the delicious steaks we serve at our famous Old Hickory steakhouse,...

Knoxville, Tennessee
Reviewed 16 June 2015

My daughter and I had to make an unexpected overnight stop due to weather and we decided to stay here for a treat. We were not disappointed! The staff were wonderful and very helpful. Our room overlooked the Cascades garden... Beautiful! We enjoyed sitting on our 5th floor balcony and also spent three hours walking around that evening looking at...

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Helpful?
Thank e w
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review. We're so thrilled to hear you chose Gaylord Opryland for your unexpected trip through the Nashville area. What a pleasure it is to hear our staff provided you with flawless customer service and you were able to enjoy your balcony view of our Cascades atrium as well as...

Orlando, Florida
Reviewed 16 June 2015 via mobile

I traveled to Nashville for a conference an stayed at Gaylord Opryland multiple times. The front desk staff was helpful in acomodating us and we had room close to the convention center. I am an amateur photographer and this place is amazing. From macro shoots of orchids to long exposure shoots of waterfalls, to beautiful night water scenes. And all...

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Helpful?
Thank TheRightAngle
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to review Gaylord Opryland. We're thrilled to hear our front desk staff was helpful to you as well as your room meeting your needs during your conference at our resort. We're also happy to notice you were able to take beautiful photos of our famous garden atriums and soothing waterfalls. Thank...

Reviewed 16 June 2015

Gaylords has everything you could need. We went to Nashville for the CMA Festival and found it too far away from town and would not stay there again. The bus trip back and forth to downtown and to LP field was too long and the stops were far away from everything. The hotel otherwise if you are there just to...

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Helpful?
1Thank Kathleen N
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to share your experience at Gaylord Opryland. We appreciate your review of our property and are sorry to hear you were dissatisfied with the location of our resort as well as our transportation for the CMA festival. At Gaylord, we pride ourselves on being a hotel dedicated to flawless customer service,...

USA
Reviewed 15 June 2015

This place is magical! We stayed here while visiting family. It was during Christmas and the hotel was covered in white lights! We walked everywhere enjoying the different venues. The rooms were nice and the staff was attentive.

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Helpful?
Thank Cameron1999
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We appreciate your review of our property. We're thrilled to notice you and your family were able to join us during our magical Country Christmas time. From the decorations to the white lights, at Gaylord, we strive to provide our guests with a memorable experience and we're so happy to know we did so during your stay....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: $276 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Atrium rooms have a view of all the Christmas lights below. The beds are fantastic. It was a lot of walking around the hotel however.”
 of 5 bubbles 215edithb, 9 Dec 2016 | Read review
“The higher the floor the better for viewing of the hotels internal displays, book interior room. Higher rooms are also quieter.”
 of 5 bubbles DrMarc9491, 8 Dec 2016 | Read review
“It's DEFINATELY worth the price to get a room with a view of the atrium. It's beautiful.”
 of 5 bubbles Tommy504, 7 Dec 2016 | Read review
“Rooms facing the Atrium are fantastic with personal balcony for each room.”
 of 5 bubbles , 7 Dec 2016 | Read review
“Getting an upgraded room was a tip I gleaned from the TripAdvisor site and we're glad we did.”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
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