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Extended Stay America - Nashville - Airport - Elm Hill Pike

Overview
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2511 Elm Hill Pike, Nashville, TN 37214-3105 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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1 - 5 of 67 reviews
Reviewed 1 week ago via mobile

The bedding and bathroom was clean. However there was smell in the room. After checking out they charge me with additional tax which I already paid. Thanks god my bank warns me when there is a transaction. 3 hours after checking out I had to...More

Date of stay: October 2018
Thank emrekD4747RV
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 1 week ago

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to...More

Reviewed 4 weeks ago

1st, this hotel is NOT handicap accessible. We were on the "1st" floor which meant going up 4 steps then down about 20. The "1st" floor is the basement. 2nd, this hotel stinks. The musty, old smoke smell is just AWFUL, hallways and the rooms....More

Date of stay: November 2018
Thank Voyage180188
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 4 weeks ago

Thank you for your comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered. We have procedures in place to inspect every room after it has been serviced. Unfortunately we missed something during this process, and for that we sincerely...More

Reviewed November 1, 2018

Thank you Ms. Laurie for making us feel welcomed and for lending to the enjoyment of our stay (despite some of the neg reviews). She greeted us with a smile and was very informative & selfless. Moreover, she did not treat us like normal guest,...More

Date of stay: October 2018
Thank Marketa P
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded November 1, 2018

Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Laurie. She is a true asset to our team, and we...More

Reviewed October 3, 2018 via mobile

Room was dirty with broken furniture. Walls were paper thin and I barely slept due to a ton of activity until about 5 am In the room next to me. Would never think to stay again. I would rather spend more money next time for...More

Date of stay: September 2018
Thank Wackydave9
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded October 3, 2018

Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed September 30, 2018 via mobile

This place is expensive because it is near the airport. It should be avoided. If you were elderly, infirm or disabled you'd never get your luggage up the stairs. The "breakfast" is derisory (a stodgy muffin). You can't even have tea or coffee if you...More

Date of stay: September 2018
Thank Oliver794
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded October 2, 2018

Oliver, thank you for your review. Please accept our apologies for the difficulties you encountered during your stay. We assure you that we have discussed your feedback with the concerned teams, and we're taking immediate steps to make sure future guests do not experience the...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
72
Price range
US$73 - US$124 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios - Nashville - Airport
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
72
Price range
US$73 - US$124 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios - Nashville - Airport
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Photos
Traveller (19)
Room & Suite (16)
Dining (1)
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Questions & Answers
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Benjamin F
January 16, 2017|
Answer
Response from anthonylovebug1 | Reviewed this property |
Yes, but after quiet hours 8pm keep it down. A lot of contract workers also stay there.
0
Votes
ken h
September 7, 2016|
Answer
Response from Miranda C | Reviewed this property |
doesn't look like there was ever one done.
0
Votes
Room Tips
"Request room 2nd floor or above, not in basement."
Voyage180188
4 weeks ago
Read review
"We travel frequently and there always going to be hiccups. Having a willing staff like this property helps..."
203marketap
Nov. 1, 2018
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"Bring flip flops for the shower.Thanks"
EBONIEYEZ
Aug. 21, 2018
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"No rooms are better than the other. There all horrible."
erthomas79
Jul. 2, 2018
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