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Extended Stay America - Nashville - Airport

Traveller (10)
Room & Suite (33)
Dining (1)
Overview
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2525 Elm Hill Pike, Nashville, TN 37214-3154 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
Feb. 3Feb. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (58)
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1 - 5 of 58 reviews
Reviewed 4 weeks ago

I gave this hotel a 3rd chance hoping that because it was Nashville, the rooms and the service would be better. There was one male front desk clerk that did his best to help but he gave us a nonsmoking room that stank of stale...More

Date of stay: September 2018
Thank 868riaw
Response from 00esa, Manager at Extended Stay America - Nashville - AirportResponded 4 weeks ago

Thank you for being our guest. Although you liked our courteous associates, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us...More

Reviewed December 17, 2018

Please read and believe the reviews before staying here. We was charged an additional $283.00 for smoking and none of us even smoke. The hotel was dirty and the room had a foul, smoke like odor when we arrived(as you can see in other reviews),...More

Date of stay: September 2018
Thank Ashley R
Response from 00esa, Manager at Extended Stay America - Nashville - AirportResponded December 17, 2018

Ashley, making sure all our guests have a comfortable stay is our highest priority, and our staff is trained to make sure of this. We are sorry for your experience here, and if you would like to discuss your charges, you can reach us at...More

Reviewed October 16, 2018 via mobile

We stayed 4 nights with our Bay and toddler. The heater didn't do much and we only got 1 blanket for all of us, reception was super friendly but couldn't give us another blanket. If you want new or clean towels everyday, you need to...More

Date of stay: October 2018
Thank 443cheriseb
Response from 00esa, Manager at Extended Stay America - Nashville - AirportResponded October 16, 2018

Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Once...More

Reviewed October 15, 2018 via mobile

Paid $255 for two nights in this motel - no elevator. Reserved a king bed, was told none was available at check-in. Settled for queen. Room smelled bad and furnishings were cheap and worn. Because this is near the airport, we heard planes overhead all...More

Date of stay: October 2018
Thank CherClarke
Response from 00esa, Manager at Extended Stay America - Nashville - AirportResponded October 15, 2018

Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice and for the odor issue you encountered while you were here. We consider your feedback very important, and thus it has been shared with the...More

Reviewed September 14, 2018 via mobile

So I just want to take a minute and thank the wonderful staff at Extended Stay Nashville, particularly Jordan for being very accommodating, kind, and a sincere pleasure. Would definitely recommend staying here, you are in great hands :)More

Date of stay: September 2018
Thank Aprildzlftl
Response from 00esa, Manager at Extended Stay America - Nashville - AirportResponded September 14, 2018

Thank you for choosing Extended Stay America and for a wonderful review regarding the excellent guest service provided by Jordan. It is a pleasure to have him on our team, so we're thrilled to pass on your comments. We work diligently to make sure that...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
114
Price range
US$69 - US$148 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
114
Price range
US$69 - US$148 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Photos
Traveller (10)
Room & Suite (33)
Dining (1)
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Questions & Answers
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Room Tips
"Don't stay in rooms near the staircases. They are gloomy and dungeon-like!"
868riaw
4 weeks ago
Read review
"Find a different hotel!"
joanaW7117ZJ
Apr. 8, 2018
Read review
"Do not stay here"
prevostpilot
Nov. 11, 2017
Read review
"first floor"
saydee02
Aug. 24, 2017
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