Courtyard Nashville Vanderbilt/West End
Courtyard Nashville Vanderbilt/West End
1901 West End Avenue, Nashville, TN 37203
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Avg. C$283 /night, 3/21 - 3/22
C$423
per night
C$287
per night
C$151
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#105 of 221 hotels in Nashville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Snack bar
Vending machine
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Iron
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Location
1901 West End Avenue, Nashville, TN 37203
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Nashville Intl Airport
11.2 km•
See all flights
Rental Cars
80 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 294
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Detailed Reviews
Phylicia & Austin are the literal best! I am in town several times a year and am constantly in and out all day for various meetings, and while my day is hectic, their service never is! I can always count on them to have my car ready when I need it. They greet me by name on arrival, are always friendly and more than willing to help load items in the car, and really have set the bar high for other people holding the same position. It’s rare to experience good customer service these days, but these two have nailed it. 5 stars for the first people you will see if you check in during the day!!
Also i should note that i am
Not a fan of the new valet program or procedure. It causes confusion, backs up the parking lot if several are checking in and you are lucky to have these two individuals on your team who make it a lot less frustrating.
Lastly it should be noted that 1.50 service fee discourages people from tipping and that isn’t fair to these two great employees!
Also i should note that i am
Not a fan of the new valet program or procedure. It causes confusion, backs up the parking lot if several are checking in and you are lucky to have these two individuals on your team who make it a lot less frustrating.
Lastly it should be noted that 1.50 service fee discourages people from tipping and that isn’t fair to these two great employees!
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Courtyard Nashville Vanderbilt/West End
Responded Aug 9, 2024
D5086VCjessicab, Thank you for your wonderful feedback on your stay at Courtyard Nashville Vanderbilt/West End. We're delighted Phylicia and Austin made such a positive impression with their exceptional service. They genuinely strive to make every guest's experience seamless and memorable. We appreciate your input regarding the valet program and the service fee, and we're glad Phylicia and Austin have been able to alleviate any frustrations. Our team will take your comments into consideration. We're looking forward to welcoming you back on your next visit to Nashville. Best regards, The Courtyard Nashville Vanderbilt/West End Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I picked this hotel because needed to be in that area, its about an easy 30min walk to where the bars and music is, west end and 20 min walk to where studios are. Location was perfect for me, love to walk.
Hotel is nice, rooms are very spacious and very comfortable bed.
the negative, no bottles of water in rooms but they do have coffee to make, they do have a filtered water fountain on first floor.
They only clean room by request and thats ok but I requested it because the point in being in a hotel is you dont have to make your own bed on vacation right? when I came back someone put a bag of towels that I didnt request by the bathroom and no one cleaned nor made beds, besides that all good. People are very friendly and my room was ready on arrival at 10:30AM, that made was the best.
Hotel is nice, rooms are very spacious and very comfortable bed.
the negative, no bottles of water in rooms but they do have coffee to make, they do have a filtered water fountain on first floor.
They only clean room by request and thats ok but I requested it because the point in being in a hotel is you dont have to make your own bed on vacation right? when I came back someone put a bag of towels that I didnt request by the bathroom and no one cleaned nor made beds, besides that all good. People are very friendly and my room was ready on arrival at 10:30AM, that made was the best.
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Date of stay: October 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CYNashvilleVanderGM, General Manager at Courtyard Nashville Vanderbilt/West End
Responded Oct 29, 2023
The Courtyard Nashville Vanderbilt/West End appreciates your positive feedback and is pleased to hear the location was convenient for you and that you found the rooms to be spacious and comfortable. We're sorry if there was a misunderstanding about our in-room services; we want to assure you that our team is dedicated to providing a clean and comfortable environment. It seems there was a slip-up with your room cleaning request, and we apologize for that oversight. Also, we acknowledge your remark about bottled water availability. While we do have a filtered water fountain, we understand more water options could enhance our guests' comfort. And thank you for complimenting our friendly colleagues and the early readiness of your room - we do our best to ensure a swift check-in process. Thanks again for choosing us for your stay. We're excited to serve you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Typical Courtyard so you know what to expect as far as rooms and service is concerned.
I had a room facing West End Ave and that seems to be a race track for “wannabe” race cars with little to no muffler systems. The noise insulation of the hotel is practically non existing - needless to say it was very disturbing!
Best part about the hotel is that Hattie B’s Hot Chicken is literally across the street so you can check the extend of the queue before getting in line.
I had a room facing West End Ave and that seems to be a race track for “wannabe” race cars with little to no muffler systems. The noise insulation of the hotel is practically non existing - needless to say it was very disturbing!
Best part about the hotel is that Hattie B’s Hot Chicken is literally across the street so you can check the extend of the queue before getting in line.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip:Â Self Park if you can - valet takes forever and the garage is attached to the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded Sep 22, 2022
We appreciate your feedback. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our sound insulation was not on par with the high standard we're accustomed to sharing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
### Review of Courtyard Nashville Vanderbilt/West End
My stay at the Courtyard Nashville Vanderbilt/West End was fraught with one issue after another. Despite its convenient location within walking distance of Vanderbilt University and some decent dining options, the overall experience was disappointing.
The hotel's construction quality was subpar, leading to a very noisy environment. The thin windows and lack of proper insulation meant we could hear every car that passed by, and we were frequently woken up by noise from the drive-through at Cook-Out down the street.
Our room had several issues:
1. Creaky Beds: Any movement on the beds produced an audible creaking noise, making it difficult to get a good night's sleep.
2. Unclean Bathroom: The bathroom had urine on the wall, and although we notified housekeeping, it took an entire night before someone was available to clean it.
3. Loud Air Conditioner: The fan motor in the air conditioner was malfunctioning, making it very noisy.
4. Smoke Detector Issue: There was a plastic bag on the smoke detector for some reason, which was concerning.
5. High Valet Parking Costs: The cost for valet parking was exorbitant at over $40 per day, plus tips, with no other parking options available. I've paid less for valet in downtown LA, which felt like extortion.
On the positive side, the staff did their best to address these issues. They replaced the mattresses with newer ones, eventually cleaned the bathroom, and attempted to fix the air conditioner, though it likely required more maintenance after our checkout. The staff's efforts were the only saving grace of our stay; otherwise, we would have checked out early and demanded a refund.
Despite the helpful staff, I would not stay at this hotel again. I will likely be visiting Vanderbilt frequently in the coming years, but I will be seeking alternative accommodations.
My stay at the Courtyard Nashville Vanderbilt/West End was fraught with one issue after another. Despite its convenient location within walking distance of Vanderbilt University and some decent dining options, the overall experience was disappointing.
The hotel's construction quality was subpar, leading to a very noisy environment. The thin windows and lack of proper insulation meant we could hear every car that passed by, and we were frequently woken up by noise from the drive-through at Cook-Out down the street.
Our room had several issues:
1. Creaky Beds: Any movement on the beds produced an audible creaking noise, making it difficult to get a good night's sleep.
2. Unclean Bathroom: The bathroom had urine on the wall, and although we notified housekeeping, it took an entire night before someone was available to clean it.
3. Loud Air Conditioner: The fan motor in the air conditioner was malfunctioning, making it very noisy.
4. Smoke Detector Issue: There was a plastic bag on the smoke detector for some reason, which was concerning.
5. High Valet Parking Costs: The cost for valet parking was exorbitant at over $40 per day, plus tips, with no other parking options available. I've paid less for valet in downtown LA, which felt like extortion.
On the positive side, the staff did their best to address these issues. They replaced the mattresses with newer ones, eventually cleaned the bathroom, and attempted to fix the air conditioner, though it likely required more maintenance after our checkout. The staff's efforts were the only saving grace of our stay; otherwise, we would have checked out early and demanded a refund.
Despite the helpful staff, I would not stay at this hotel again. I will likely be visiting Vanderbilt frequently in the coming years, but I will be seeking alternative accommodations.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â There are excellent places to eat within walking distance. And you are within walking distance of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Courtyard Nashville Vanderbilt/West End
Responded Aug 7, 2024
Greetings 874jacyy, thank you for providing detailed feedback about your stay. The team greatly appreciates your acknowledgment of their efforts to address your concerns. The location's convenience near Vanderbilt University and dining options is indeed a highlight, and we're glad to note this added positivity to your experience. Your comments about the room and noise levels are also noted. The team will ensure these matters are looked into more thoroughly. Concerning the parking fee, we endeavor to communicate all costs as clearly as possible before arrival and we regret any oversight that may have led to a dissatisfaction for you. We hope your future visits to the area are much more pleasant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed with the family for a 2 night mini break. First impressions were not good, dead plants by the entrance and bits of rubbish blowing around. The foyer and bar area were quite nice. We were told upon check in that we would have to request for our room to be made up. We couldn't request this at check in, it had to be done the following morning. I thought this was strange as why wouldn't you want your room made up if you're staying at a hotel? I guess they hope people will forget to ask. The room was basic but clean. The bed was made up with cheap feeling cover and the pillows were so bad they literally felt like cotton balls inside a sack. The filling had completely disintegrated. This was the case for all four pillows. I slept with a towel over mine as I was grossed out by how old they must be. The next morning I requested for the rooms to be made up and was abruptly informed that they would only be done between 3-5 pm as they were 'busy'. I asked for better pillows, explaining the problem. When we returned in the late afternoon we found the same pillows and the bed roughly made, with the cover just crudely pulled over the crumpled sheets, lumps and bumps everywhere. I was really annoyed by this as it showed such contempt for standards and for guest comfort. Don't stay here is my advice
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+courtyardnashvillevanderbilt@thesocialstation.com, General Manager at Courtyard Nashville Vanderbilt/West End
Responded Apr 23, 2023
We appreciate your feedback. Were disappointed to hear that you time with us presented so many challenges. We regret that our bedding didnt meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. Its unfortunate that your room was not refreshed properly as well. Weve addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was nice. Everything else was subpar and made it a negative experience. Despite a large, attached parking structure, you are forced to use the valet to park, but it is woefully understaffed and the very small entrance area is often so backed up that they can’t even get cars in and out. Housekeeping skipped us one day and we had to call twice over a 6 hour period to get housekeeping service at 4:30pm the following day. This is a busy hotel. I hope they fix the staffing issues to create a better guest experience.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard Nashville Vanderbilt/West End
Responded Jul 1, 2024
We're pleased to know you found the room to your liking. We regret to hear that certain aspects of your stay did not meet your expectations. Regarding parking, our team always strives to assist guests efficiently, despite the congestion you mentioned. Your feedback on housekeeping has been noted; our colleagues aim to maintain high standards of service and will review your comments to improve. We appreciate your input and hope future visits will better reflect our commitment to providing excellent experiences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wish I would have read the reviews before booking! We checked in a hour before the next day and was charged $40 for one hour to park! No luggage carts where available and the manager has no sympathy! The valet worker ended up finding us a cart. Night time valet gave my keys to the wrong person! He laughed at the situation! Housekeeping/room service never came by to give towels or clean the room. I dnt even want to get on the fact about how to pay for the room and i called to confirm . The work Marriott I have ever stayed at!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded Jan 7, 2023
Thank you for taking the time to share your feedback, sharmellc2023. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Started off by having the wrong room ready. We booked a wheelchair accessible room, and called prior to verify. The room they gave us was not accessible, could not get a wheelchair in the bathroom. They changed our room the next day. Then rained over night and the room had large amount of water leak in, they brought a large floor fan to dry the carpet and is stayed in the room for the duration of the stay, 5 nights. Pool music came on very loudly at 0700, to wake everyone up. Housekeeping woke us up 2 times by knocking and trying to open the fort st 0800, again waking us up. Over all cleanliness was poor. Very disappointed and no comp offered for the inconveniences
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire64900912460, General Manager at Courtyard Nashville Vanderbilt/West End
Responded Aug 2, 2022
We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was great location, staff was so friendly and had everything we needed! Valet rocks, Jacob and Jamison are extremely helpful! I will be staying here again if I’m in the area. The valet also gives a 10% gift card for the restaurant across the street, which is one of the best restaurants!
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Courtyard Nashville Vanderbilt/West End
Responded Jan 8, 2025
V9064RDemilyp, it’s wonderful to hear you had a great time at Courtyard Nashville Vanderbilt/West End. The team, especially Jacob and Jamison, will be thrilled to know their assistance made your stay even better. The restaurant gift card is indeed a great perk! We can’t wait to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is conveniently located near Vanderbilt and Broadway, but it is tired, tired,tired. Loud, dark, and had some hard living. Beds are old and creaky. Pool was drained for some reason. Workout room AC was broken. And the parking valet service is an absolute joke! Better never need your car in a hurry because you ain’t getting it and when you finally do….it is likely to be boxed in and you will have to wait for an opening to get out of the driveway. Room is marginally clean. Bathrooms are tiny. I was a bit surprised Marriott claims this property.
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Courtyard Nashville Vanderbilt/West End
Responded Aug 6, 2024
runningthesh0w, Thank you for providing your feedback. It's disappointing to hear that certain aspects of your stay did not meet your expectations. The hotel's location near Vanderbilt and Broadway is indeed one of its key features. Your comments about the room cleanliness and amenities will be reviewed with the team. They strive to improve continuously, and input like yours is invaluable. Safe travels in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a shuttle. The one time we used it we waited almost 40 minutes. I assume it’ll run on the 4th
The shuttle does not go to the airport. It will run you from the hotel to locations within a few mile radius of the hotel - e.g. to downtown locations.
"There are excellent places to eat within walking distance. And you are within walking distance of the freshman section of campus. "Read full review
"$42.00 a night for valet. The bar is a long wait to get someone to serve a drink. Breakfast is just a Starbucks. Not good at all."Read full review
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PRICE RANGE
C$237 - C$367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott nashville vanderbilt/west end hotel nashville, courtyard nashville vanderbilt, nashville marriott, nashville courtyard
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
226
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Courtyard Nashville Vanderbilt/West End
Which popular attractions are close to Courtyard Nashville Vanderbilt/West End?
Nearby attractions include RCA Studio B (0.5 km), Nashville Party Barge (0.2 km), and The Rabbit Hole VR (0.3 km).
What are some of the property amenities at Courtyard Nashville Vanderbilt/West End?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard Nashville Vanderbilt/West End?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Nashville Vanderbilt/West End?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Nashville Vanderbilt/West End?
Yes, valet parking is available to guests.
What are some restaurants close to Courtyard Nashville Vanderbilt/West End?
Conveniently located restaurants include Henley, The Patterson House, and Midtown Cafe.
Are there opportunities to exercise at Courtyard Nashville Vanderbilt/West End?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Nashville Vanderbilt/West End?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Nashville Vanderbilt/West End offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard Nashville Vanderbilt/West End?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard Nashville Vanderbilt/West End?
Many travellers enjoy visiting Belle Meade Historic Site & Winery (7.9 km), Belmont Mansion (1.8 km), and Hatch Show Print (2.0 km).