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Recently stayed at the hotel and was put in a renovated room...... loved it! Night staff Tiffany was really helpful and got me what I needed! Will definitely be coming back once it's fully renovated was a bit noisy in the morning.
Our company contracts this hotel due to proximity of the office. Given a choice, I'd look elsewhere. The reason for the 3rd star is because of the staff. Phaydra in particular. If management is reading this... You have a great employee.
Here's the deal.
Response from Joe M, Director of Sales at Sheraton Music City HotelResponded 3 days ago
We appreciate your comprehensive review and thank you for acknowledging Phydra, as we will make sure she is made aware of your accolades. We take all of our feedback seriously and I am disappointed we have not provided the level of service to meet...More
As of July 2017 this hotel in midway through a massive renovation with large portions of the hotel shut down and all sorts of construction noise going on throughout the day. It took over a half-hour and three tries for the front desk to give...More
Response from Joe M, Manager at Sheraton Music City HotelResponded 2 days ago
Allow me to share s few updates regarding our progress. As we continue to renovate for you our guest we are working on one floor at a time. We anticipate the guest room renovation to be complete in the next six weeks.
The hotel is located a bit off the path, among office parks not far from the city airport. It includes meeting rooms and banquet halls, and a tremendous amount of (free) parking space.
The lobby is very attractive, though dark.
There were two pools -...More
I chose this hotel because of the proximity to the airport, and the location and the check-in staff are about all I can say were up to expectations.
As a platinum SPG, I was upgraded to a junior suite, which provided zero privacy between the...More
Response from Joe M, Director of Sales at Sheraton Music City HotelResponded 1 week ago
We appreciate your feedback and thank you for listing out the areas of concern with your stay. Our guest reviews are important to us as it is a tool we use to improve on. I am sorry to hear of your room not having...More
US$137 - US$299 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Spa Hotel in Nashville
#7 Green Hotel in Nashville
#18 Family Hotel in Nashville
#21 Romantic Hotel in Nashville
#28 Business Hotel in Nashville
Non-Smoking Rooms ,
Number of rooms
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Our shuttle runs every 30 minutes to and from BNA airport.
A few options to go downtown would be taxi, Uber or Monarch transportation which our team at the Sheraton Music City would be happy to assist you.
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation... More
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation to/from downtown for $10 round trip. We have taxi's available near our front entrance as well. Uber and Lyft are also readily available in our area. Let us know if we can provide additional information and thank you for considering our hotel.