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Hermitage Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hermitage Hotel
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1,534 Reviews from our TripAdvisor Community

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Showing 1,523: English reviews
Boston, Massachusetts
Reviewed 3 weeks ago

This hotel is located a short walk to Broadway and a few blocks from the Ryman Auditorium. We had a king room that was very spacious and the bathroom was amazing. The service was wonderful, everyone was very helpful. We would definitely stay here again.

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Helpful?
1Thank EBK55
JenniferKuykendall, Guest Relations Manager at Hermitage Hotel, responded to this review

So happy to hear you enjoyed your visit with us! We look forward to seeing you again very soon! Warm regards, Jennifer

Reviewed 3 weeks ago via mobile

We spent 4 nights and loved everything about this historic hotel. Our room was beautiful and seemed brand new. The service was excellent and the food and drinks were all expertly prepared. We usually stay by Vanderbilt with a daughter in college but we were glad to have this opportunity to experience historic Nash. Highly recommend the Hermitage!!

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Helpful?
1Thank Phoone
JenniferKuykendall, Guest Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for your kind words and we, too, are very happy you chose The Hermitage Hotel for this visit to Nashville! We look forward to seeing you again very soon! Warm regards, Jennifer Kuykendall Communications Director

Oklahoma City, Oklahoma
Reviewed 3 weeks ago

I stayed at The Hermitage last week. While the room and hotel were very nice, I returned around 5:30 to find my room had not been serviced. I contacted housekeeping was told that the person who was supposed to clean my room had gone home sick. When I asked why I wasn't contacted or left a message, there was no...

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Helpful?
Thank Michael1215
JenniferKuykendall, Guest Relations Manager at Hermitage Hotel, responded to this review

Thank you for sharing your experience and please know that this is not acceptable to us. I would like to invite you to return as our guest. Please contact me at guestrelations@thehermitagehotel.com at your earliest convenience so that I may personally handle your return reservations. We are truly sorry that this occurred and we look forward to the opportunity to...

Palm Beach, Florida
Reviewed 3 weeks ago via mobile

From the moment you pull up to the Hermitage you are treated like royalty. The service from the valet is amazing and welcoming. When you enter you are blown away by what a beautiful property it is. The front desk staff is beyond accommodating and really make you feel welcomed. The room we stayed in was a Park City Suite....

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Helpful?
1Thank glamfairy
JenniferKuykendall, Guest Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for sharing your experience with us and we are thrilled to hear you enjoyed your stay! We are very proud of our team and our hotel and we will be sure to share your comments with everyone. We look forward to seeing you again soon and just to let you know, the bed is available for...

Sao Paulo, SP
Reviewed 5 weeks ago via mobile

We stayed two nights in this hotel . The lobby is gorgeous. The room was outstanding. Free wifi all over the hotel. Room service perfect . The bar at the lower level is very good. The location is perfect too only two blocks from Broadway avenue.

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Helpful?
1Thank Pedro D
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for choosing to stay with us and we are thrilled to hear that you enjoyed the experience. We look forward to seeing you back soon!

Reviewed 17 April 2017 via mobile

We loved the hermitage hotel but for this visit we couldn't say it was five stars. First of all the good: Comfy beds Big rooms Big bathroom Beautiful lobby Cozy bar Great location Nice staff Free bottled water Cookies at tea time Coffee in the morning Tv in the bathroom mirror - pretty cool The not so good that took...

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Helpful?
2Thank Elise L
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for your continued support and providing feedback from your recently stay. I'm sorry to hear that this experience did not live up to your previous visits and we certainly don't view your critique as "nitpicky", as we believe the attention to detail that we provide is what makes The Hermitage Hotel so special. We look forward to making...

Cincinnati, Ohio
Reviewed 14 April 2017

Whenever in Nashville, TN, we have had the great fortunate to stay at The Hermitage. I took my nieces to Nashville as a surprise in August of 2016, and just came back from a Nashville weekend with neighbors, April 2017. Kimberly was very accommodating regarding my request for a view of The Capitol -- it's simply beautiful at night! The...

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Helpful?
1Thank Janiemrs
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you very much for your continued support and we appreciate the feedback as well. On the rare occasion that the lobby is occupied with an event in the evening our Guest Services team would be happy to direct you to the Mezzanine level, which offers a comfortable setting and fantastic view of the lobby's detailed architecture from the second...

Calgary, Canada
Reviewed 11 April 2017

We came to Nashville to celebrate my husband's birthday and everything about our stay was fantastic. We had a bottle of champagne in the room to celebrate , so thoughtful and kind. The rooms are spacious and beautifully appointed. I could spend all day in the beautiful lobby. Even the exercise room is top notch. We also ate dinner in...

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Helpful?
Thank Divotdiva88
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you very much again for choosing to stay with us to celebrate the special occasion, and we appreciate the wonderful feedback! We hope to see you back soon. Best, Spencer H The Hermitage Hotel Staff

Center Point, Texas
Reviewed 11 April 2017

The Hermitage is clearly the best hotel in Nashville though it is a bit tired. However, the staff epitomizes southern hospitality. We had a suite which was spacious but could have used a bit more maintenance touches like the mini bar door would not stay open. The star of the place is Hannah at the front desk. On the other...

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Helpful?
Thank EdStory
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

That you very much for your review and for staying with us. Our staff takes great pride in epitomizing Southern hospitality, and it's wonderful to hear that this showed during your visit. We also appreciate the feedback on your guestroom and will work to improve any minor imperfections. Thank you again, and we hope to see you soon. Best, Spencer...

Miami Beach
Reviewed 6 April 2017

I recently went with my daughter to Nashville and decided to stay at what I thought was a grand old hotel in the southern style. I was a bit disappointed as the hotel was dark and gave me a room facing the rear with no view or sunlight even though the hotel was not that busy. In addition, they asked...

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Helpful?
1Thank W2956GVedwardc
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for choosing to stay with us at The Hermitage Hotel. We pride ourselves on paying attention to the details that help create a wonderful hotel stay and I'm sorry to hear that your experience did not reflect that commitment. Please contact me directly at info@thehermitagehotel.com if you plan to return to Nashville in the future and I'd be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Capitol Grille
Capitol Grille
Cuisines: American, Steakhouse, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more   less 

Additional Information about Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219-1903
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: $491 - $915 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Nashville
#1 Business Hotel in Nashville
#1 Romantic Hotel in Nashville
#2 Luxury Hotel in Nashville
#2 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hermitage Hotel staff and other travellers.
23 questions
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See all questions (23)

Questions? Get answers from Hermitage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upgraded rooms are quite spacious. Ask for a room with a view of the Capitol.”
Cobi00, 20 May 2017 | Read review
“Ask for a room with views of the Capitol. Sixth floor is perfect.”
francescasL8680ET, 14 May 2017 | Read review
“Ask for a room with a view of the Tennessee State Capitol.”
Janiemrs, 14 Apr 2017 | Read review
“Get a view of the capital.”
EdStory, 11 Apr 2017 | Read review
“ask for a view”
W2956GVedwardc, 6 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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