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Comfort Suites Airport

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#63 of 156 Hotels in Nashville
Certificate of Excellence
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Airport
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Showing 382: English reviews
Reviewed 30 June 2016

If I could rate this lower then one star I would! This had to be the nastiest hotel I have EVER stayed in. The rooms were filthy, I actually got lysol from down the street before I would sleep in one of the rooms, not kidding! So heres how it went: I had a room on the second floor and...

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Helpful?
Thank Nunya B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Reviewed 21 June 2016

When I got there, check-in was questionable. The card that I used to make my res. wouldn't accept (according to Hayden). After trying twice, we tried another card (that was set up the same exact way) and it went through the first time. When I walked into the room, it was very musty which reminded me of a review I...

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Helpful?
1Thank Tobarus B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. If you believe any billing issue still remains please contact us directly. This is not a forum for resolving billing problems. In any case, we’re...

Menomonee Falls, Wisconsin
Reviewed 17 June 2016

Our family of 6, ages 13, 11, 8, and 5 traveled 4 1/2 hours to get here after spending some time in Bryson City, NC. Upon our arrival, we observed that the main doors were inaccessible due to some sort of concrete demolition of the driveway area. The signs directed us to a side door for us to go to...

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Helpful?
1Thank Carlo D
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. But I'm pleased that our attentive and well-trained staff member was able to quickly provide you a number for alternate accommodations. What more can we do? We're not authorized to book rooms elsewhere for you. We regret and apologize that the...

Burnham, Pennsylvania
Reviewed 16 June 2016

Stayed here for a couple nights. The room is very dark. Black floors, furniture etc. As soon as you opened the door you could smell the dampness. Made me cough and gag! We found a moisture eliminator in the closet. Also, the pool was shutdown yesterday by the Metro Health Dept.

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Helpful?
2Thank Amy B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Alabama
Reviewed 14 June 2016

The outside was nice and clean, the inside was up to date but needed some repairs. The wallpaper was ripped and coming down, the floor we were on had water damage and they were in the midst, I am hoping, of doing drywall repairs. The lobby was very hot but clean. It said it was a non-smoking hotel BUT the...

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Helpful?
Thank Carly M
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all...

Chandler, Indiana
Reviewed 8 June 2016 via mobile

What a great find. Most important to me is cleanliness, next quiet, and comfortable bed! This place exceeded my expectations. In addition to already mentioned benefits, staff was very friendly, wonderful free breakfast and also evening meal. Free shuttle to and from airport. If you book direct thru hotel or choice website you can leave your car while you fly....

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Helpful?
Thank verniebarb
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks...

Hyderabad
Reviewed 5 June 2016

I was here in 3rd week of Feb-2016 for a business meeting. This is very close to Airport and barely took 10 mins to reach. Check in was very smooth. The room was ok, decent for solo stay. Service was good and reception was very helpful. The breakfast was also ok with sufficient options. The location of hotel worked very...

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Helpful?
1Thank travelfreak_007
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Yadkinville
Reviewed 22 May 2016

Quick check-in, helpful and courteous staff, good breakfast. The hotel is quiet and very clean. Easy drive to the downtown area and very easy to get to the airport. The indoor pool was a nice treat after a long day at a business conference. In addition, the exercise room, although small, was enough for me to get a workout in.

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Helpful?
Thank earsm
GWEN L, General Manager at Comfort Suites Airport, responded to this review

Dear earsm: Thank you so much for selecting our Comfort Suites Airport for your recent stay in Nashville. My staff and I thank you for the nice review and for letting us have the privilege of serving your needs while in Music City. We hope you will tell your friends and family to look us up anytime they are in...

Clyde, North Carolina
Reviewed 21 May 2016

We were really pleased with our room, which had a nice sitting area, desk and kitchen area. It's a quick drive to downtime Nashville. Fantastic afternoon snack, really good breakfast, friendly staff. One problem, the roof of the pool is in desperate need of cleaning!

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Helpful?
Thank Bramlett
GWEN L, General Manager at Comfort Suites Airport, responded to this review

Dearest Bramlett: Staff and management of our Comfort Suites Airport thank you for being one of valued guests! We are pleased to hear how much you enjoyed your stay and truly hope to have you stay with us again some day.

Atlanta
Reviewed 17 May 2016

My wife were in and out for a graduation at Vanderbilt, we arrived close to midnight, and could not be happier with the professional, quick check-in. Both hostess' we friendly and as soon as I gave them my name they remembered to give me a package that was there for me. The room was in excellent condition, although a little...

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Helpful?
Thank EricAndLatrice
GWEN L, General Manager at Comfort Suites Airport, responded to this review

Dear Eric and Latrice: Thank you for being such splendid guests and for taking time to write such a kind review after your recent stay at Comfort Suites Airport! We take great pride in offering guests great accommodations and service and are pleased to hear how our efforts were noticed. My staff and I look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 

Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214-3154
Region: United States > Tennessee > Nashville
Price Range: $226 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Hotel Style:
#17 Business Hotel in Nashville
#22 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
6 questions
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Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All excellant”
 of 5 bubbles 352lilah, 24 Oct 2016 | Read review
“I enjoy them all”
 of 5 bubbles donh846, 5 Oct 2016 | Read review
“Any room will meet the average traveler's expectations. Very clean, very comfortable.”
 of 5 bubbles kendP1527IM, 7 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles cv0550, 31 Jul 2016 | Read review
“We stayed on the fourth floor and was quiet”
 of 5 bubbles rosemaryk515, 1 Jul 2016 | Read review
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