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Comfort Suites Airport

452 reviews
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Traveller (113)
Room & Suite (163)
Pool & Beach (13)
Overview
  • Excellent57%
  • Very good26%
  • Average6%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(67 reviews)
“elm hill pike”(9 reviews)
“sleeper sofa”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (452)Write a Review
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Show reviews that mention
All reviewsfront deskelm hill pikesleeper sofafree dinnernext morningindoor poolmake your own wafflesroom was largethe general manageropryland areastaying downtownthe breakfast areaexcellent stayeasy accesscma festwould stay here againstayed one night
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81 - 85 of 451 reviews
Reviewed 19 September 2016

The hotel was very clean and the staff very friendly. Only about 15 minutes from downtown and a great rate. The only issue we had with the room was that our son slept on the pull out couch and it cut the room in half....More

Thank cwhy4le
Response from comfortsuitesnashvil, webmaster at Comfort Suites AirportResponded 25 September 2016

Dear Guest, Thanks for the positive comments. I sincerely appreciate you taking time to offer these comments.I apologize for the issues you mentioned.Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager

Reviewed 8 September 2016 via mobile

My co-worker insisted that this was a great hotel. I think we have different opinions on a great hotel. The room has a musty smell, i found a spider in the bed, and a booger on the wall. A freaking booger! Stay somewhere else, do...More

Thank WDavid_T
Response from comfortsuitesnashvil, webmaster at Comfort Suites AirportResponded 25 September 2016

Dear Guest, I’m sorry that you had a bad experience with us. This isn’t an indication of how we usually do business, and I regret your experience. I apologize that we let you down. We’re working to make our hotel better than ever and will...More

Reviewed 7 September 2016

Great hotel. Fantastic value. Gwen, the manager, and her staff are very friendly, helpful and nice. Clean rooms. Good mattresses. April Martin is new at the front desk. Her smile will change your outlook on life. Wonderful hire by Gwen. This young lady has real...More

Thank Ken D
Response from comfortsuitesnashvil, webmaster at Comfort Suites AirportResponded 25 September 2016

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property...More

Reviewed 5 August 2016

The rooms smell like wet basement. Mildew and mold in many rooms per me talking with other guests. Front desk was nice to let us move to a different room but it still smelled bad. I would not recommend this hotel until they fix their...More

Thank KasD69
Response from comfortsuitesnashvil, Webmaster at Comfort Suites AirportResponded 17 August 2016

Dear Guest, Thanks for taking time to comment. I'm, very sorry that a problem with an odor in your room ruined your experience with us, and I'm equally sorry that we were not able to completely resolve the problem for you quickly. We take our...More

Reviewed 31 July 2016

After all the flight being grounded on July 21st. They had only 2 rooms left and hiked up the prices. It was unfair to charge 200-250 a night when they didn't even offer 2 beds. Price Gougers! Avoid this hotel!More

Thank cv0550
Response from comfortsuitesnashvil, Webmaster at Comfort Suites AirportResponded 17 August 2016

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$127 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nashville
#17 Business Hotel in Nashville
#18 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nashville
#17 Business Hotel in Nashville
#18 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (113)
Room & Suite (163)
Pool & Beach (13)
Dining (7)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sandy G
1 February 2018|
AnswerShow all 6 answers
Response from ComfortNashvilleBNA | Property representative |
Unfortunately, we will no longer have an indoor pool. We are currently under renovation and our pool will open during the summer season as an outdoor pool.
0
Votes
Casey K
22 September 2017|
AnswerShow all 5 answers
Response from Linda F | Reviewed this property |
I would call the hotel and ask.
1
Vote
Ang2618
26 June 2016|
AnswerShow all 4 answers
Response from travelfreak_007 | Reviewed this property |
No it does not. It has shuttle for airport drop.
1
Vote
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123
Room Tips
"Find another hotel in the vascinity is all i can share."
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"Upper floor recommended."
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"We stayed in 3 different room. All were great."
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"Just tell the person at the desk what you want. She was very helpful."
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