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Hotel Preston

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2,244 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
Ethridge
Reviewed 5 September 2016

Over all, our stay for the 3rd time was ok. The staff and the check-in agents were exceptional. However, the bed/pillows etc were poor. I believe the hotel is long overdue for remodeling with new bedroom /bathroom upgrades etc. The Hotel inside is quite dark and unappealing and seems very dated back to the 70"s. The elevators definitely need some...

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Helpful?
Thank judyj437
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

First of all, thank you for your loyalty in staying with us -- it means a lot! That said, I do want to apologize that you didn't find your bed more comfortable and I want you to know that I'll be taking your feedback into consideration. I'm also sorry you don't love the atmosphere of our hotel. It's great to...

Herrin
Reviewed 5 September 2016

Old hotel, but upgraded and very clean. Staff was very courteous. Restaurant had very good food. Pool was clean and in good condition. Always had good parking with easy access to Briley Parkway. I will stay again.

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Helpful?
Thank V8021HKlarrym
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm happy to hear that you had a great experience while staying with us! Thanks for this awesome review and I look forward to seeing you again very soon. Best, Ousmane, General Manager

Alexandria, Virginia
Reviewed 5 September 2016 via mobile

What a sham. Overpriced. Filthy. Dilapidated. This hotel is a close second to a cheap $60.00 a night stay at a roadside motel, only it will run you $200.00. We arrived late on Saturday night after a 10 hour drive. We just wanted a quiet, clean hotel to sleep in with our two daughters on our last leg home. My...

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Helpful?
Thank MommyWren
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm very sorry to hear what a disappointing and negative experience you had while staying with us, Wren. I want to apologize there weren't any bell carts available when you arrived and that the men's bathroom was temporarily out of order. It's hard for us to control when guests return the bell carts and I'm sure our staff did our...

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Reviewed 4 September 2016

We have stayed here our last few anniversaries and enjoy your hotel. It's a bit pricey but we like the hotel, bar and restaurant in the same location. I am sure we will come back again next year. We are locals and love the proximity to things we want to do.

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Helpful?
Thank briansA5225YQ
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm so glad you've enjoyed our hotel, bar, and restaurant each time you've stayed with us! It's an honor you've chosen us as your anniversary hotel, and we hope to continue impressing you for years to come! I look forward to seeing you again soon. All my best, Ousmane, General Manager

Caruthersville, Missouri, United States
Reviewed 2 September 2016 via mobile

We arrived late and did not have reservations. They matched the price of Hotels.com which was much lower. The lobby is beautiful with unique art, the staff was wonderfully friendly. The room was large and immaculate, the beds are very comfortable and we heard no outside noise. We love the little things that make this hotel unique, the art, the...

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Helpful?
Thank StinaJW
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm so glad that we were able to get you into a room at a price that worked for you! It's great to hear what a wonderful stay you had. Thanks for taking the time to leave this awesome review and I hope that you'll stop by the next time you're in Nashville! Until then, Ousmane, General Manager

Chicago
Reviewed 1 September 2016

Thank you Hotel Preston for accomodating my family on our Nashville leg of our vacation. I've read some controversial reviews prior but after staying at Hotel Preston it's clear that they must've reviewed the wrong hotel. I would stay here again in a heartbeat, plus after purchasing my room through priceline, the front desk accomodated my request for a king...

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Helpful?
Thank michaelkJ6098GF
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm so glad you and your family had a wonderful and relaxing stay at our hotel! Thanks for this awesome review and I look forward to the next time you all stop by. Sincerely, Ousmane, General Manager

Mahomet, Illinois
Reviewed 1 September 2016

Very nice room. Close to Grand Ole Opry. and provided shuttle to Opry! Rooms were clean and nice. Only fault was the hall way was very warm, apparently they don't have air conditioning in the hallway, but we weren't staying in the hallway!

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Helpful?
Thank 421shirleyt
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

While I'm sorry the temperature in the hallway was a little unpleasant, I'm so glad the rest of your stay was wonderful. It's nice to know you took advantage of the shuttle to the Opry​ -- I hope you enjoyed the show! Thanks for this five-star review and I look forward to the next time I get to see you....

Houston
Reviewed 1 September 2016

I have stayed here every time I am flying out of Nashville either early or upon returning from an overseas trip at night before driving to Kentucky the next day. The hotel is conveniently located near the airport with a complimentary shuttle service. The staff are friendly and the rooms are clean and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank stefanbC3970SN
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thanks for your loyalty and this incredible review -- I really appreciate it. I'm so glad you love our hotel and I can't wait to see you again next time. All my best, Ousmane, General Manager

Saint Louis, Missouri
Reviewed 31 August 2016

i was satisfied with my stay at the hotel but I disagree with its 3.5 star rating. Its location is excellent, the staff was very friendly and the room was large and comfortable. But there is still room for improvement before I would consider this a 3.5 star establishment.

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Helpful?
Thank C1478CYsteveb
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

While I'm really glad you enjoyed our location, staff, and rooms, I'm sorry to hear you don't think us deserving of our 3.5 star rating. I do hope you'll be back sometime soon, so we can improve your impression of us, and prove to you that we are a wonderful establishment! Best, Ousmane, General Manager

Houston, Texas
Reviewed 31 August 2016 via mobile

The hotel was ok. Had to find someone to try and get something to eat in restaurant, when we got them they weren't too happy so we just left. Room next to me had a dog that was barking most of the night so that was a bit much. If I wasn't traveling for business this hotel would probably work...

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Helpful?
Thank texfit
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

While I'm glad you found our hotel to be clean and our room service efficient, I want to apologize that you didn't think we were ideal for a business trip. I completely understand why a barking dog would be frustrating for you, and I'm disappointed to hear our restaurant didn't have better customer service. I do hope you'll come back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel Preston is a delightfully uncommon Nashville hotel. Conveniently located near Nashville International Airport, just minutes from both downtown Nashville and Opryland, Hotel Preston caters to vacationers and business travelers alike with an only-in-Music City combination of creativity and sass. With an eclectic art collection and unique touches like lava lamps, rubber duckies and pet fish delivered upon request, Hotel Preston moves to its own beat.The hotel’s distinctive rooms, designed with custom furniture, eye-catching colors and unimaginably comfortable beds, have attracted worldwide media attention. Each room has a You Want It, You Got It button that caters to guests’ needs or whimsical desires: high-speed wireless Internet access, Aveda bath products, a Pillow Menu and Spiritual Menu.Hotel Preston offers state of the art meeting facilities with 7,408 sq. ft. of space including the 4,400 sq. ft. Gather Ballroom. Café Isabella serves up Italian comfort food with southern roots at Hotel Preston and caters to guests for breakfast, lunch and dinner. The hotel also boasts The Pink Slip, located off the lobby, where cocktails are served nightly and live music is showcased most nights and an inviting outdoor pool that is open seasonally. ... more   less 

Additional Information about Hotel Preston

Address: 733 Briley Pkwy, Nashville, TN 37217-1301
Region: United States > Tennessee > Nashville
Price Range: $154 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Priceline so you can book your Hotel Preston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Preston Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Preston staff and other travellers.
27 questions
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Questions? Get answers from Hotel Preston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor facing expressway..no expressway noise.”
  • Don't know if you can see fingerprints on door-but they weren't mine.
  • Peeling resurface enamel on tub..not clean
 of 5 bubbles callk2sell, 23 Feb 2017 | Read review
“Ask for a higher floor for a quieter stay.”
 of 5 bubbles nightkruz, 17 Feb 2017 | Read review
“Don't get a room by the elevators”
 of 5 bubbles , 4 Feb 2017 | Read review
“King Suite”
 of 5 bubbles cicilyb2016, 26 Jan 2017 | Read review
“Ask for a room away from the elevator. Lots of people heading to the airport at all times.”
 of 5 bubbles 146brendar, 16 Jan 2017 | Read review
5 of 5